cannon printer mx492 eating paper and jamming all the sudden?

cannon printer mx492 eating paper and jamming all the sudden? I was printing and then all the sudden the printer just started eating paper and now it wont stop for some reason. Any suggestion on how to solve that problem before i toss it.
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Guest [Entry]

same problem with mx492, cannot perform clean rollers because the paper gets jammed it requires 3 pieces. I have paper that i got from a brand new stack that was packaged and sealed. cant get it through. i feel i need inside the machine to fix. dont know how to open it properly