Lens is stuck and camera won't turn on properly?

Lens is stuck and camera won't turn on properly?

Basically i was using my camera as usual when the picture went extremely blurry. I turned it off to turn it back on again but the lens stayed out, which it has never done before. It now won't turn on properly, it just shows the 'Cyber-Shot' start screen and the lens is still extended. Really need this fixing as my father not long passed away and this was the last birthday present he ever got me and i also make youtube videos, there are many reasons this camera is important to me and i'd really appreciate any help!

Asked by: Guest | Views: 255

Total answers/comments: 5

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Guest [Entry]

danaandersen , the reason for this "It now won't turn on properly" is because something is interfering with the lens extension mechanism. Check on here for some more information and potential fixes. Personally I have had not much luck with those and replaced the lenses on cameras. Definitely worth a try.

Guest [Entry]

Hi, i had exact same problem. If reset does not work, try this. When u turn it on can u feel your camera trying to pull lens in? Its part of its start up function. This worked with my wife's.

Guest [Entry]

The only answer to the question was you have to change the battery or else you have to recharge to fully..Next is you put your fingers on power button and picture shot button and press at a time .Try like that.put some pressure on lens also..Don't put much effort..Good luck

Guest [Entry]

take the battery out and then hold down the power on button for 15 seconds. Put the battery in and then try switching it on, hope it works, it did for mine

Guest [Entry]

I have the same problem did you get any solution?