My device won't charge when plugged in?

My device won't charge when plugged in? I checked to make sure that there wasn't anything wrong with the battery and found that it is the correct battery. However, the device will not charge even when it's plugged in.
Asked by: Guest \| Views: 222

Total answers/comments: 1

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Guest [Entry]

Probably a BIOS problem. You need to roll back the BIOS to an earlier version. There is one stored on your machine, but to access it, you need to go to "BIOS Setup"....probably press F12 as you power on, or if it gives you an error message on powering up that the adaptor " is not recognised", press "' BIOS setup"