"Phone is disabled try again in 1 hour" after screen change

"Phone is disabled try again in 1 hour" after screen change

This happens to me on a regular basis. I get a phone in, its working fine except for a broken screen. I change the screen (Disconnect battery of course) put it back together and BANG! Phone is disabled, try again in 1 hour. I did not enter any passcodes at all. I turn it on, after the apple logo I get “Try again in 1 hour” That in itself is only 1/2 the problem. An hour never comes! It will count down from 1 hour, usually one minute doesn’t equal 1 minute, and it usually stops somewhere is the 40’s. Not always, but it does stop somewhere. So here I am, for example, stuck at “Try again in 47 minuets” and 5 min later “Try again in 47 minuets” and then 10 min later “Try again in 47 minuets..”

Asked by: Guest | Views: 281

Total answers/comments: 4

Comments display order:

Guest [Entry]

"It is possible that a defective screen could be “inputting” codes, similar to ghost touching. Once you get to ~9 attempts, the iPhone will be disabled for an hour. If the phone isn’t connecting to the internet (WiFi or LTE) then the clock settings may not work properly either.

If this is the case, it could be caused by a bad screen but you are seeing this on multiple occasions. You either have a poor supply of screens or there is something else you are doing incorrectly. Ideally, you may want to try a screen replacement job between two known-good devices and/or screens to see if there is an issue with your method or not."

Guest [Entry]

Robert I agree with the above answers but I would like to add that you should make note which devices do and do not show accurate clocks. The next time you see this issue, record whether or not the home screen clock is accurate. After a battery pull if the phone had no cellular signal and no wifi than the time and date may be incorrect. Try to determine if there is a no service/wrong time/disabled countdown error correlation. If so, your solution may lie in keeping some active SIM cards around to make sure the time and date can be automatically updated.

Guest [Entry]

"I have a similar issue with a client’s iPhone 6S that just had a screen replacement.

It came to me disabled … let the hour (actually was closer to 1h55mins) expire, and proceeded to the pre-repair checks.

After replacing the screen, phone powered up and again disabled 1 hour. Let the hour expire, and could get back into the phone. Then I did a hard reset (home + power), and again the phone disabled itself for an hour.

There is nothing wrong with my screen supply. I’ve been using same supplier for 4+ years, and very happy with them. I am assuming that the disabling has something to do with incorrect time. I’ll post more details in about an hour … LOL!"

Guest [Entry]

My iphone is doing this as well but was already ghost touching from my cracked screen before. But this time my phone had died n the night and then i charged it i watched the apple logo come on and when i went to use it it said iphone disabled for 59mins. i was like wow that was quick for it to try however many times it takes for a hour lock. I didn’t even think of the in betweens that definitely didn’t happen. this is some type of issue i blamed my screen but it doesnt really make alot of sense.