Problem importing pictures from a digital camera with Windows 7

"I think the problem might be the speed of the interface.

With the card in the camera and using the camera's USB connection you might only be getting a USB 1.1 connection, but perhaps Windows is trying to read the data at USB 2.0 speeds. This might cause the symptoms you're seeing as the camera can't keep up with the requests from the PC.

When copying manually the delays caused by you (the operator) will mean you don't get this, and when the card is in a card reader you'll be getting the full USB 2.0.

Check if your camera is supposed to give USB 2.0 speeds or not. If it is then try another cable. If that doesn't work then there might be a fault in the camera.

According to page 129 of the manual, troubleshooting section Computer - Cannot transfer images to a computer, you can switch the camera to a lower connection speed:

Press and hold down the MENU button, then press and hold the arrow_up and Func/Set buttons simultaneously. Choose [B] when it appears on the screen, then press the Func/Set button

If it wasn't the cable and if there's no problem getting USB 2 speeds out of the port when connected to something else it sounds like a problem with the camera. Have you tried transferring files to a different machine? I would have suggested that it's the camera, but I've just re-read the question and it seems like it's both cameras that are slow.

The only other thing that springs to mind is getting the Windows 7 version of the camera software/drivers for you PC - if they exist of course. Have you checked the Canon site or done a Windows Update and checked the non-critical updates it suggests?"

"I've been going into the drive (the camera shows up as removable storage), copy and paste the files to a folder on the drive. I expect that this won't work for everyone as a few people have cameras that don't work that way.

Hopefully Microsoft will fix the issue. Oh, my camera is a Canon Powershot SD1200IS and no, I'm not using Kaspersky, I'm using NOD32.

I hope that this helps a few people!"

It's definitely Kaspersky on mine. If I pause Kaspersky, then import, the pictures import with no hesitation at all. Then I resume Kaspersky.