"Hi I can’t remember exactly and don’t know if you have tried this already , i’m supposing this is a message coming up on your printer but google it and you can buy a code or something like that and it clears it, I did this on mine about 5 years ago and it is still going strong. apparently the capacity for these is set by epson and is set way to low, I think it cost me about ten to fifteen quid and was easy to do, Hope this helps