Why is my USB device not recognized?

Why is my USB device not recognized? The system of my computer is Windows 10. When I plugged in my USB hard drive it just doesn’t turn out and shows that "USB device not recognized". I have upgraded all the drivers. They are up to date but still not working. What can I do with it?
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Guest [Entry]

"mike

@aactech

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Guest [Entry]

"Hi @jityvub

Had you tried on another computer and another USB port?

You mentioned it is a USB hard drive. Do you have model no of it?

When you connect the drive to your computer, I presume it is a mechanical HDD, do you hear any weird sounds coming out from the hard drive? e.g. some tick tick or motor spin and stop abruptly?"