Why is my wd passport ultra making a clicking sound?

Why is my wd passport ultra making a clicking sound? I dropped my wd passport ultra external drive for my computer and now there is a loud clicking noise and it will not show up on my laptop and when it does it shows up as something else which I still can't access. Is there any way I can get this fixed and where?
Asked by: Guest \| Views: 393

Total answers/comments: 3

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Guest [Entry]

Clicking sound means there is physical damage on the hard drive, and it is having difficulty reading the surface of the disk. If your drive doesn't show up in a computer, unfortunately you will have to take the drive to a professional, but it will be extremely expensive to retrieve your data.

Guest [Entry]

"http://www.drivesaversdatarecovery.com

These guys/gals are pretty well the top of the pros and proud of it. High $."

Guest [Entry]

I have 2 external drives and when connected via a USB 3 hub they made a clicking sound. Connected them directly to the front panel of my desktop and they work fine. It appears that they require more power than my powered USB hub could supply.