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WD My Passport Ultra is about to die

WD My Passport Ultra is about to die

My WD Passport Ultra 1TB, lived for a long 2-3 years, never any issues, but recently it start work really slow, and take a long time to respond. Likely, I was able to recover all the data from it, and tried to reincarnate the drive.

Asked by: Guest | Views: 310
Total answers/comments: 2
Guest [Entry]

"The Windows version does a surface scan but likely won't repair bad sectors. If the drive is suffering from bad sectors, there is a chance to repair this using DOS version of WD Diagnostics (Dos version of WinDLG).

The problem is, DOS doesn't have proper USB support.

You also cannot take the drive out of the enclosure and directly connect it to a PC because the WD Passport drive is actually proprietary and part of the enclosure itself and does not have a SATA connection.

I suggest to run your drive's serial number through WDC's Warranty check.

http://support.wdc.com/warranty/warranty...

If its still under warranty, try to get it replaced. WD drives depending on the model have 1-5 years warranty."
Guest [Entry]

"If Western Digital won't cover a replacement backup under warranty, here's my suggestion:

Very recently, my main hard drive on my imac was dying and had multiple bad sectors so it was difficult to back up using any traditional backup utilities because they would either time out or quit due to a read error. After a lot of searching, I finally found a solution using linux. It's a little involved for a first-timer, but I made a perfect backup of my hard drive and was able to restore 99% of my data, with only a few corrupted files that I cared about (pictures).

First, you'll need to boot Linux on your mac. Google how to get that going. I ran Linux Mint, but just about any current distro will be able to do the job for you.

Second, you'll need to run the dd command to copy the entire hd contents from one hd to another. This link will get you started, but there is certainly more than one way to do this. Google is your friend on making sure you run the correct command line so you don't accidentally overwrite your data. Note, I ran the ""dd"" command and it worked fine but took hours. Apparently there's a faster ""cat"" command which I read about here: http://unix.stackexchange.com/questions/...

Third, if this is too complicated/involved for your liking, take the hd to a computer repair shop and they will certainly be able to help you out."