camera takes only blackness: black photos and black videos

camera takes only blackness: black photos and black videos

I have the opposite problem in a sense. The camera turns on. The menus display and the touch screen works. I can play images taken with another camera on the SD card but the camera takes only blackness: black photos and black videos. It is like the sensor has become dis-attached. Perhaps I will be able to reattach it if I take the camera apart!