Home Button/Fingerprint scanner not working at all

Home Button/Fingerprint scanner not working at all My Oneplus two home button is dead. Its not responding at all. I have tried reinstalling the new update (2.1.2), clear cache and it is still the same. Is this a hardware problem or a software problem. Please Help
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Total answers/comments: 5

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bert [Entry]

"Saurabh Pandey

Rep: 145

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bert [Entry]

The oneplus site has a few options to try out. I did and all failed except one. The successful step was draining my battery 100% (needs to be totally, fully discharged) and then charging it fully. It worked! All the best.. K

bert [Entry]

I had the same problem. Try disabling gestures. It seems to alleviate the peoblem. Would still take the phone to the service centre to get it checked though

bert [Entry]

"Make the home button to get back on track?

With what?? force-power down and reinstall.. and full drain.. and whatnot?

Not really.

Of course, it can shake itself together and get back working (as a hardware) forced by the software.. temporarily.

In reallity, though, it is a HARDWARE ISSUE.

Rather cheap and easy to fix.

It is the bottom loudspeaker/vibrator circuit board, prone to fail.

£11 to buy and 10 minutes to tinker.

Works as brand new!!

Please feel free to spread the news.

Loads of OP2 out there suffering..."

bert [Entry]

I had my phone in my pocket while cycling, it seems to have caught moisture and the home button stopped working. Also the fingerprint test on *#808# says fail. What should I do? Is this covered by phone warranty?