Horizontal lines on display unless lid half closed

Horizontal lines on display unless lid half closed This is my work computer that lives in my drawer. No wear and tear to speak of (other than opening and closing the lid). Opened the lid mid-day one day and horizontal lines completely cover the display.
Asked by: Guest \| Views: 219

Total answers/comments: 5

Comments display order:

bert [Entry]

"Here’s the skinny on the connections:

Photo credit: @just1ed www.macplus.sg

Sadly, Apple has a problem with this design. If you review some of the IFIXIT answers you’ll see quite a few of the Touch Bar and Function Key models having display issues where the angle of the display effected things.

There is nothing serviceable here, you’ll need a new display lid assembly ($$).

I would go to an Apple Store to see if they will cover this under a warranty exemption.

You’ll likely need to push a bit, don’t give up until you speak with the regional manager. Be polite but firm, don’t get loud as all you’ll end up doing is having them shut down.

I would go mid morning on a Tuesday as the staff has recovered from the weekend and not jaded from the heat of the workweek. Let us know how it goes."

bert [Entry]

"Not that this helps, but I’ve had the same problem - twice. In fact this MacBook Pro (late 2016 model) has had so many problems. Firstly 3 or 4 keys had to be replaced because they kept on falling off, and then the whole keyboard was replace. Then around 4 months ago, horizontal lines started appearing on the screen just like you describe. They were intimitant, but I hadn’t realised it was due to the connection in the hinge. Thankfully I took out AppleCare for 3 years, and they replaced the display and board. But just a week ago the problem has returned. It definitely changes depending on the angle of the display, but today it’s even worse, and the lines don’t go until I put the display at a very low angle.

I am really not impressed."

bert [Entry]

"Have this problem as well from a Mac 2016 model purchased late 2017. Out of the warrantee period.

Previously had keyboard issues also.

This is the straw that breaks the camels back in terms of sticking with Apple. Their service has gone down hill rapidly, while the problems with their products are climbing."

bert [Entry]

"Just got the same issue with my MBP touchbar 15 2016. I looked around the web and found a dedicated page for this #flexgate issue:

https://appleissues.net/issues/flexgate/

Petition:

https://www.change.org/p/apple-fix-all-m...

more stuff about it:

https://www.cnet.com/news/macbook-pro-sc..."

bert [Entry]

"Got this issue as well on my MBP 15 2016. Apparently they are calling it the ‘Flexgate’.

https://appleissues.net/issues/flexgate/

https://www.change.org/p/apple-fix-all-m...

https://www.cnet.com/news/macbook-pro-sc..."