Home » Questions » Goods and Services [ Ask a new question ]

iPod Touch stuck in recovery mode. iTunes won't restore.

iPod Touch stuck in recovery mode. iTunes won't restore.

My husband plugged his 'apparently dead' iPod Touch into his USB port on the computer and, once it charged some, iTunes didn't recognize it as his iPod (calling it an "iPhone" rather than "Ed's iPod"). It said that iTunes had detected an iPhone in recovery mode and that he had to restore it. When he clicked on 'restore' it said, "Software for this phone is not currently available. Make sure you have the latest version of iTunes and try again." After a few days (after the battery was fully drained again), I plugged it into a wall charger and it began to charge. I was able to fully see everything still on the iPod and even to access his apps. I let it fully charge, but when I unplugged it, it went black again and now it will not do anything. Back to a black screen and if we plug it into the computer, the same cycle starts again with it being recognized as an iPhone needing to be restored, etc.

Asked by: Guest | Views: 231
Total answers/comments: 3
bert [Entry]

Pat O you can always try iReb from here or iRecover from here and try to kick your touch out of the recovery loop. Also check this iPod Touch 3g detected as iPhone for a problem similar to yours. Hope this will help. Good Luck
bert [Entry]

"FIXED!!!! For me anyway, and I hope for you!

So I tried to update to ios 7 and after downloading the software itunes tried to update my iPod touch. I recieved the error 3004 and was stuck in the ""Connect to iTunes"" screen and could not get out of it. Completely annoyed!

But then I remembered something from when I used to fiddle with iphones. I opened a program I had called TinyUmbrella, which can be used to force boot out of recovery mode (the

""connect to itunes"" screen).

My ipod was still connected to itunes and in recovery mode. I opened TinyUmbrella, selected my ipad (which was just shown by the serial number), then clicked ""Exit Recovery"" and

BAM!!! It immediately kicked my out of the recovery screen and started my ipad back up to my home screen.

Now, my ipod was still on 6.1.3 since the update to ios 7 had failed. But I didn't care, my ipad was fully functional again just like I left it before. Thank God for

TinyUmbrella! Here's the CNET link for TinyUmbrella if you need it:

bert [Entry]

"Here's the link: http://support.apple.com/kb/TS4451

and Here's the directions for mac

If you're using a Mac, follow these steps:

In the Finder, choose Applications > Utilities.

Open Terminal.

Enter this command and press Return:

sudo nano /private/etc/hosts

Enter the password you use to sign in to your computer and press Return. You won't see text appear in the Terminal window when you enter the password. Make sure you use a nonblank administrator password.

Terminal will display the hosts file.

Navigate using the arrow keys and look for an entry containing “gs.apple.com”.

Add the # symbol and a space (""# "") to the beginning of the gs.apple.com entry. (before a bunch of numbers)

Press Control-O to save the file. (NOT COMMAND-O)

Press Enter when asked for the filename and Control-X to exit the editor.

Restart your computer.

Try to update or restore your iOS device again."