My phone is google locked how can I fix it help plz

You have to get the original owners google email address and password to be able to use that cell phone again ! Once you have done this ! If you want to make it yours ,and you have a Google email address ! Delete the existing google account from settings and check the play store app ! If it says that you need to sign in first ! Go ahead and reset the phone now ! When it eboots it's ready for a new owner to set it up ! Good luck !

"You can try SideSync.

It's a kind of attach file that when you use with the Quick Shortcut Maker will allow you to bypass the google verification pretty simple.

Here's a link for you http://tactig.com/bypass-google-account-...

Tell me if it helps."

i got this phone from a friend but i dont know her google account to were i can start over completly its keeps telling me to put her gmail in after i have hard factory reset it

ThAt didn't take the google lock off of it .

"https://www.youtube.com/watch?v=COwNLg9p...

I haven't tried this method, but it may work for you."