What version of phone do I have?

"Hi,

Check the information at the following setting:

Menu > Settings > scroll down to About Phone > Model Number

Here you should find information regarding the model of your phone."

"Hi Cammy Fay,

Have you inserted the SIM card?

If you have, verify that it is inserted correctly. Here is an image taken from the Alcatel One Touch Pop Icon User Guide that shows how to do it.

(click on image to enlarge for better viewing).

If it is inserted correctly, try inserting a different, network compatible known working SIM card to check if the phone detects it OK and try your SIM card in another known working network compatible phone to prove that your SIM card is OK or not.

Basically swap the SIM cards between two same network phones and see what works where."

Android app from google play store named Phone Information v10.5 it's free and monitors storage battery cell detailsphone info device type brand, model, product and serial #,dimensions,operating systemroot access, build,screen size,processor etc. everything you wish to know about phone