Charges and plays but Windows (XP and Vista) won't recognize

Charges and plays but Windows (XP and Vista) won't recognize

Have an iPod Video 60gb that plays fine and charges on USB and wall plug. Neither Windows (XP or Vista) or Itunes will recognize. Have tried all the Apple diagnostic steps. I know the cable is good because Windows recognized an iPhone attached using the same cable. What do I need? ;>(

answers:

Sounds like it's formatted for Mac instead of PC, see this kb article which will explain how to check and how to reset/reformat.