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Faint dark lines on tv just bought it brand new
Hi just bought this 65” tcl tv for my room, model number: 65R613, and after plugging in my ps4 I noticed these 3 faint dark lines, 2 on the right hand of the screen and one on the left side. These lines show whether the tv is on its home screen, youtube, or playing any game. The store I bought it from has a 90 day return policy and a 2 year warranty. I don’t know what I should do, take it back, use the warranty, or leave it and hopes it gets better. Any advice is appreciated, thank you.
ANSWERS:
"Hi,
Are the lines only there when connected to the PS4?
Try disconnecting the PS4 and connecting another signal source e.g. dvd player etc and check the display.
The problem may be coming from the PS4 and not be in the TV.
If it is the TV return it for a refund or replacement."
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