JBL charge 3 dont play music.

JBL charge 3 dont play music. Like in the tittle i just switch ON my charge 3 after conect with bluetooth he dont play any music. I cannot use volume up and down button because they don’t react. After i try to reset speaker to factory settings he just go off after vol+ and play/stop button click. Do you have any suggestions how i can fix them? ANSWERS:
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