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Microwave works but Keypad doesn’t light up.

Microwave works but Keypad doesn’t light up.

I have a GE Jvm1850sm4ss microwave above my oven and just ran into some keypad issues. The microwave works fine and all of the buttons on the keypad work and are audible, but the display doesn’t light up at all. I’ve tried removing the control panel ribbon and reinstalling it but that didn’t do anything. Any ideas?

ANSWERS:

"Cause 1

Main Control Board

If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault.

Cause 2

Display Board

If the display isn’t working at all, either the main control board or the display board could be at fault. If the display goes out partially, the display board is more commonly at fault."

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