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My JBL Go 2 won't turn on or charge out of the box

My JBL Go 2 won't turn on or charge out of the box
My brand new jbl go 2 wont charge or turn on. when i plug in a charger it wouldnt show me a red light or do anything. this happend after it turned off because of it needing to charge, when i pluged it in, nothing happend. ive tried to hard reset it and nothing happend.

ANSWERS:

"Hi,

Have you tried a different compatible charger or a charger cable connected to a computer’s USB port?

It it still doesn’t charge, as it it “brand new” return it for a replacement or refund as shown under the manufacturer’s warranty provisions in the user guide or warranty statement."

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