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Ring 2 bundle from Costco, Chime won't connect to WiFi.

Ring 2 bundle from Costco, Chime won't connect to WiFi.
I go through the setups steps, but when it is time for Chime to link to my phone, the Chime network says, “Cannot connect, internet unavailable.” But the internet is very available, even when I try this a couple of feet from my router. z

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