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spin and agitation cycle - not moving and making noise

spin and agitation cycle - not moving and making noise

In the middle of a wash, I heard a rattling type noise from the washer. I opened the lid and all the water had drained, but the tub was not spinning. I checked the different cycles and noticed it won’t agitate either, but makes the same loud noise as it did in the spin cycle. Everything else seems to be working.

ANSWERS:

Run this agitator test: https://www.youtube.com/watch?v=D4-CHtkF...

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