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TCL No Backlight, Black Screen, Flashlight Test Good, Menu Sounds Good
I have a 55” TCL Roku TV (55S405TNAA) that was working fine, then the next time it was turned on has no picture. Clicks are audible when adjusting the volume or navigating the menu. Flashlight test does show the menu.
ANSWERS:
I am repair tech. From the troubleshooting you have strong chance you have LEDs bad. This model is easier than most to change LEDs. There is 2 version of LED strips. You will need to use numbers on the strips and/or LCD panel number to get correct parts. Do not order by model number alone. Good luck
Hi Everyone. I am in the same bucket. My TV just hit two years in September. TCL did not give two fux. I was very vocal about it on their FB page so they blocked me from commenting and deleted all negative posts. Luckily I have another (work) account so I was able to confirm their action. I actually reached out to classaction.org website and apparently they referred my email to a law firm. I have not heard back from anyone yet, but if anyone is up for a class action lawsuit, let's do it. We may not get our money back but maybe it'll prevent this trash of a company from selling the disposable tv's and screwing the customers over. At least now I know that apart from 4k and, hdmi etc, a decent warranty should be on the list.
@kzoomarine check your power board first. Test the LED output connector with a voltmeter and let us know what you get. It could be the power board. If it checks out ok…….well I am not going to say it but you know what it most likely will be.
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