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How to Cancel Metrobank Acci Shield?

If you're one of the Metrobank's Metro Acci Shield Policy holders, you might be frustrated of your experience with the insurance policy. And you don't want to hold responsible for insurance bills every month deducted from your credit card or bank account. If you're tired of holding it because you think it's not worth it, then, terminating or cancelling it might be your best option. To cancel your Metro Acci Shield, just follow any of the options below:

Option 1

Go to your Metrobank branch of account or any Metrobank branch and request to cancel or terminate your Metro Acci Shield. Don't forget to bring your valid Id.

Option 2

Call Metrobank Card Customer Service at:

(632) 8700-700
1-800-1888-5775 - Domestic Toll-Free

If you're holding a Metrobank Premium Card such as Metrobank Platinum MasterCard, Metrobank World MasterCard and Metrobank Femme Signature Visa, contact the following:

VIP Customer Service (632) 8700-707
Domestic Toll-Free 1-800-1888-5775
International Toll-Free 800-8-700-0707

For Robinsons-Cebu Pacific Mastercard holders, you may call:

(632) 898-7088
1-800-1888-5775 - Domestic Toll-Free

Metrobank Card Domestic Toll-Free Numbers may be accessed using a PLDT line.

You may also reach Metrobank Card thru email at customerservice@metrobankcard.com. They're online from Mondays through Fridays 8:30 AM to 5:30 PM.

Are you having any problems with your Metrobank Acci Shield?

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"How to Cancel Metrobank Acci Shield?" was written by admin under the Banking category. It has been read 24411 times and generated 85 comments. The article was created on 23 September 2016 and updated on 23 September 2016.

Total comments : 85

Comments display order:

Mary Chu (26 June 2018 11:18 PM)

Unexpectedly I was billed unconsciously with this CREDIT LIFE PLUS. Really, so frustrated coz I did not use the card after paying almost 13k last month and yet here I have payables even if I did not use it. Can anyone advise me how did you handle it?

Anton Cruz (20 May 2018 11:54 PM)

Please also help me to cancel CREDIT LIFE PLUS.
And to anyone who has the same problem, have you solved it already? Thanks.

Ma.Melanie V. Cayanan (18 April 2018 9:46 AM)

Cancelled of acci shield

Melanie Javier (06 April 2018 10:23 PM)

Please kindly help me to terminate/cancel my acci sheild, medi sheild plus 2 being deducted to my credit card.
Hoping for your immediate action. Thank you!

Michelle Lauron (27 March 2018 1:20 PM)

Please kindly help me to terminate/cancel my acci sheild, medi sheild being deducted to my credit card.
Hoping for your immediate action. Thank you!

Neil Arvin Puri (26 March 2018 10:04 AM)

Kindly help me to cancel my Metrobank Acci Shield Insurance... PLEASE

richard m . cajan (28 February 2018 1:20 PM)

Please cancel/terminate my insurance acci shield ,credit life plus, medishield plus as soon as possible...thank you...

Ezzelle (28 February 2018 11:36 AM)

Please help me to cancel/terminate my insurance acci shield and Medi shield. Hoping for your immediate action. Thank you

mary rose diaz (19 February 2018 1:43 PM)

Hi.. how can i refund the medi shield plus premium amounting to 1,246.00

emily ocampo (09 February 2018 1:47 PM)

please help me terminate my acci shield insurance immediately so not to reflect anymore on my next billing statement for this month of February 2018. Hoping on your promt feedback on this request. Thank you

Annalyn (30 December 2017 10:24 PM)

I want to cancel or cut-off all my insurances on my Metrobank credit card.

MEDISHIELD PLUS 549.00

HOPING FOR YOU IMMEDIATE FEEDBACK THANK YOU!

Claribel B. Apostol (01 December 2017 11:08 AM)

Good Day!

I would like to cancel my insurances in my Metrobank Credit Card.

1. CREDIT LIFE PLUS
2. ACCI SHIELD
3. MEDI SHIELD

Hoping for your immediate action.
Thank you.

WALLY I. OFRECIO (20 November 2017 2:29 PM)

I want to request a cancellation of my Insurances
ACC- SHIELD
CREDITE LIFE PLUS
MEDISHIELD PLUS

hoping for your feedback

Radsma M. Daud (25 October 2017 2:30 PM)

Hello, I want to cancel my insurances in my metrobank credit card

ACCI-SHIELD 450.00
CREDIT LIFE PLUS 494.00
MEDISHIELD PLUS 549.00

Lyka (28 September 2017 8:25 AM)

Good Day! May I request to cancel or cut-off my Credit Life Plus on my Metrobank Credit Card. Thank you!

Kaith (10 August 2017 10:08 AM)

Hi,

I have called Charter Ping-an, who is the one in-charge for the Metrobank Acci Shield Insurance. They have provided me the following steps to cancel:

1) Email customer.service@charterpingan.com for your intent to cancel the acci shield.Indicate the following:
- Complete name
-Coverage of insurance (mine was Personal Accident Insurance with Card Fraud Protection)
-Effectivity Date (this can be seen in the letter sent to you by Charter Ping-An)
-Reference Number

They have replied and said that it will be forwarded to the account handler. The account handler have informed me that it is now processed for cancellation, and it will take 10 days to process. It is just the 6th day so I still was not able to verify if the processing is successful.

Hope this helps.

Fritzi hope limot (14 July 2017 8:31 AM)

I want to cancel my insurances in my metrobank credit card

Medishield plus 549
Rev of medishield plus 594

Fritzi hope limot (14 July 2017 8:27 AM)

I want to cancel or cut off allmy insurances in my metrobank credit card.
Medishield plus 549
Rev of medishield plus 594
Hoping for you immediate feedback thankyou

Susiefi Q. Sildora (27 June 2017 12:19 PM)

I want to cancel or cut-off all my insurances in my metrobank credit card.

MEDISHIELD PLUS 549.00

HOPING FOR YOU IMMEDIATE FEEDBACK THANK YOU :)

Roxanne O. Vicada (14 June 2017 3:33 PM)

I want to cancel or cut-off all my insurances in my metrobank credit card. Too many and its too much.

CREDIT PROTECT 3
CREDIT LIFE PLUS
MEDISHIELD PLUS
METRO ACCI SHIELD

HOPING FOR YOU IMMEDIATE FEEDBACK THANK YOU :)

Rhea Hope Torres (10 May 2017 3:27 PM)

I would like to request the cancellation of my CREDIT LIFE PLUS & Y METRO ACCI SHIELD.HOPING FOR YOU IMMEDIATE FEEDBACK THANK YOU :)

Anna Mae Panaguiton (14 April 2017 12:38 PM)

Good Day! I just want to cancel my Credit Life Plus on my Credit Card.. Thankyou!

JEVALYN A LUCAS (13 April 2017 10:41 AM)

i want to cancel or cut-off all my insurances in my metrobank credit card. Too many and its too much.

CREDIT PROTECT 3
CREDIT LIFE PLUS
MEDISHIELD PLUS
METRO ACCI SHIELD

ACE (22 March 2017 3:48 PM)

Hi People,

I believe this post is not connected to Metrobank. I stumbled upon this page because I wanna lookup if there are other people like me who was suddenly billed by Metrobank.

I think they are simply scamming cardholders like us. The agent who signed me up said there are no additional charges. I also remember declining one agent because I already have an insurance and health card. Now, they are billing me CREDIT LIFE PLUS, MEDISHIELD PLUS, METRO ACCI SHIELD.

I sent them an email regarding the complaint. I got an auto-reply stating response within 3-5 days. It's already been 9 days. I also sent a follow up but no still no response. I prefer emails as it is documented and clearer than calls.

Anybody here who was successful in cancelling their accounts?

Philem Y. Felarca (20 March 2017 9:51 AM)

Sir / Madam;

I would like to request for the cancellation for the following:

CREDIT LIFE PLUS
METRO ACCI SHIELD STANDARD
CREDIT PROTECT 3

Thank You So Much.

melba cos (18 March 2017 11:37 AM)

Good Day Sir/Madam, I am trying to contact your customer service numbers but cannot be done using my mobile. Please contact me, I want to be clarified with insurances charges into my monthly billing. Thank you

Theresa marie Baldemor (16 March 2017 1:14 PM)

Hello good afternoon i just want to cancel my CREDIT LIFE PLUS AND MY MEDISHIELD PLUS AND MY METRO ACCI CHEILD STANDARD
THANK YOU

Lucille rabago (07 March 2017 3:26 PM)

WANT TO CANCEL MY METRO ACCI SHIELD AND MEDISHIELD PLUS Now!!!

REYNARD GALANIDA (03 March 2017 9:26 AM)

I want to cancel my CREDIT LIFE PLUS & MEDISHIELD PLUS

Shiela Mae G. Cardinales (26 February 2017 8:51 AM)

I want to cancel my CREDIT LIFE PLUS and METRO ACCI SHIELD immediately. Thank you!

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