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How to Change or Update Your Mobile Phone Number in Metrobank Online Banking?

Many Metrobank accountholders who have online banking account or phone banking account are having trouble in updating or changing their mobile number registered to that account.
We know that people change phone numbers from time to time. But Metrobank doesn't give us any clue or guide on how to update our mobile number in our online banking or phone banking account.

Metrobank requires an OTP (One-Time-Password) to be sent to the registered mobile number everytime we login to our phone/mobile banking account.

What if the mobile number is not used anymore or the sim card has been lost?

So it's a problem that Metrobank should address. But for the meantime, Metrobank provides a secret way to update our mobile number.
 
Change Mobile Number in Metrobank Online Banking

So, how to change your mobile number?
  • Simple, you must go to any Metrobank branch.
  • Bring your Metrobank Debit Card and government-issued ID (valid ID).
  • And request for update or change of mobile number.
  • A Metrobank employee will then process your request, fill-up some papers and then you'll be told to wait for few days.
  • Your online banking account will have an updated mobile number after that.
  • Then, you will be able to receive OTP to your preferred (new) mobile number when you login, transfer funds or transaction in your mobile banking app.
So, that's the secret solution you should do that Metrobank doesn't care to provide in their website or in their mobile banking apps.

Are you having any problem in changing your mobile number registered with your Metrobank Debit Card in Metrobank online banking? - https://www.affordablecebu.com/
 

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"How to Change or Update Your Mobile Phone Number in Metrobank Online Banking?" was written by Mary under the Banking category. It has been read 63749 times and generated 80 comments. The article was created on and updated on 28 July 2020.
Total comments : 80
Nahebf [Entry]

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Noel Garces [Entry]

UPDATE MY REGISTERED MOBILE NUMBER

NEW NUMBER: 09663002335
OLD NUMBER: 09660616199
Noel Garces [Entry]

Request to change my registered contact number in my Atm account
old number: 09660616199
new number: 09663002335
Benzor Almarez Hernandez [Entry]

change my cellphone number
Melody Sanchez [Entry]

Change mobile number
HAZEL S. MALLARI [Entry]

May I request to change the cellphone number on my credit card information?
Christian Baylon [Entry]

May I request to change my phone number in mobile banking
Jenilyn Q. Criticio [Entry]

I want to change my mobile number to (09363163658)
Jenilyn Q. Criticio [Entry]

I would like to request a change and update my mobile number in Metrobank online.
MAE FLOR P SALUDAR [Entry]

Please change my mobile number
Christian lloyd pandio [Entry]

I want to change my mobile number to (09513615892)
Rolando p. Palanca [Entry]

How to change mobile no. In Metrobank mobile banking
Philip Tuiza [Entry]

I can change my mobile number because did not match to the old number
Rosalinda Remegio Abrasado [Entry]

09187569288
Chariz [Entry]

YOU KNOW THIS IS USELESS PROCEDURE SINCE THEY WILL UPDATE YOUR CONTACTS FOR MORE THAN 4 months but after updating you will not receive otp. Useless update. NONSENCE UPDATE!
Rae [Entry]

I've done everything that's listed. I went to a branch and had them update my number. I signed the papers and I'm sure I entered my new number correctly . They told me to wait for a few hours.... Now it's been days but my number is still the same. It didn't change. I can't use the metrobank app at all!
Anthony Raner Olvido [Entry]

How to change mobile number thru online? thanks.
Paulette Adviento [Entry]

i already send email and our email man of the company already send all the documents needed but unfortunately its been 4 months no update???
Christian Musa [Entry]

I want to changed my cp# from 09126751207 to 09097932546 hope you can help me because I can't open my metrobank online banking apps.

Thank you
Jesus gaganting garcia [Entry]

Hi my reg: number in my account is already lost, I want to update contact detail
Sharmane Marquez [Entry]

HOW CAN I UPDATE YMOBILE NUMBER IN MY METROBANK ACCOUNT?
Arsenio mata lamag jr [Entry]

Please change my old # my new #09451263444
CRISEE MAE EMOY BANUA [Entry]

I want to change ny phiobe number,because my new one is lost thank you.
Andres [Entry]

Please update my mobile number in my Metrobank account 09151073401
Mila B Delima [Entry]

I want to change my mobile number into
09669577146
Mila B Delima [Entry]

Please help me I can't update my online banking.
I need to change my mobile number to update my only banking. This is my number 09669577146
Florimar Malilom [Entry]

How to change mobile number po??
Junas S Redubla [Entry]

How to change mobile phone number
Nervin Marr Ladanan [Entry]

Paano ko reset ang email at number ko sa metrobank account ko?
Gelbert t. Dusil [Entry]

Gusto kopo sanang palitan yong mobile number na naka regestered na number dun sa form na submit ko pag apply po nang passbook.
From.09757198024
new number 09362743602
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