Many Metrobank accountholders who have online banking account or phone banking account are having trouble in updating or changing their mobile number
registered to that account.
We know that people change phone numbers from time to time. But Metrobank doesn't give us any clue or guide on how to update our mobile number in our online banking or phone banking account.
Metrobank requires an OTP
(One-Time-Password) to be sent to the registered mobile number everytime we login to our phone/mobile banking account.
What if the mobile number is not used anymore or the sim card has been lost?
So it's a problem that Metrobank should address. But for the meantime, Metrobank provides a secret way to update our mobile number.
So, how to change your mobile number?
- Simple, you must go to any Metrobank branch.
- Bring your Metrobank Debit Card and government-issued ID (valid ID).
- And request for update or change of mobile number.
- A Metrobank employee will then process your request, fill-up some papers and then you'll be told to wait for few days.
- Your online banking account will have an updated mobile number after that.
- Then, you will be able to receive OTP to your preferred (new) mobile number when you login, transfer funds or transaction in your mobile banking app.
So, that's the secret solution you should do that Metrobank doesn't care to provide in their website or in their mobile banking apps.
Are you having any problem in changing your mobile number registered with your Metrobank Debit Card in Metrobank online banking?
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"How to Change or Update Your Mobile Phone Number in Metrobank Online Banking?"
was written by admin
under the Banking
category. It has been read 473
times and generated 1
comments. The article was created on 30 June 2019
and updated on 30 June 2019