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How to Close your Metrobank Bank Account?

Closing your bank account, like for example, your Metrobank bank account, is crucial if your ATM card or Passbook has been stolen, lost or if an unauthorized person accessed your bank account.

Here are 2 (two) options in closing your Metrobank bank account:
Close Metrobank Bank Account

Option 1

For urgent or emergency situations, just call Metrobank customer service hotline and request for blocking of your bank account. This will not close your bank account. Rather, it will stop any unauthorized person to have an access to your bank account. That person cannot withdraw, transfer money or do any transaction of your bank account. To close your bank account, go to your Metrobank branch of account, bring your valid ID (government-issued ID) and request for closure of your bank account. 

Option 2

Another option is to withdraw all your money from your Metrobank bank account. It will be closed automatically after two years of being inactive (dormant).

Note: You can open a new Metrobank bank account if you want to in another branch. Or you can re-open your inactive bank account but you must pay service charges (for dormant account and below maintaining balance).

Do you want to close your Metrobank bank account? You can tell us the reason(s) in the comment below.

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"How to Close your Metrobank Bank Account?" was written by under the Banking category. It has been read 7227 times and generated 14 comments. The article was created on and updated on 18 March 2018.
Total comments : 14
Jane   (17 June 2019 10:02 AM)

Na withdraw ko na po ang maintaining balance sa passbook ko pero mai natirang kunti mga 30 pesos pag di ko nabalik yong mainting balance ko within 1 month automatic na po ba mag close yong account ko?

Need an answer po


Marilyn A. Maderia   (28 December 2018 7:43 PM)

base po ako sa qatar now..gusto ko po sana ipaclose ung metrobank passbook account ko then ung maintaining balance na 10,000 gusto ko matransfer sa metrobank atm ko..international po ung atm ko..ano hakbang po ang pwede ko gawin?salamat po sa pagtugon

Diony   (20 December 2018 2:13 PM)

Why they keep on charging me on my savings account? I did the option 2, withdraw all my money from my ATM and not use this ATM anymore.

what action should I do now? Do I have to wait until two years to make sure if it is dormant?


Charmaine fonte   (04 November 2018 1:55 PM)

Hi po ask ko lang kung pwede ipaclose ng relative ung account sa pinas?

Anabel   (25 October 2018 0:24 AM)

I want to close my payroll bank account,dahil hindi na po ako nagtatrabaho sa previous company ko and I need to open a new one for my present company

Patricia kay Gellor   (10 August 2018 12:06 PM)

I need to close my account because i lost it. Did i really have to call or through email? Can you answer me ASAP. thankyou

Cathelyn Santos   (02 August 2018 10:41 PM)

Hi! Need kp pa ba mgpunta personally sa metrobank branch para lang ipaclose yung payroll account ko?May ibang option ba ako para mapaclose yun since im pregnant & too far yung branch sa home address ko.
Thank you.

GERALDINE SENIDDO   (01 June 2018 2:53 PM)

I need to close my previous payroll account (in my previous company) because my present company needs to enroll me to a new payroll company.

Debs   (23 May 2018 1:16 PM)

Hi po. Ask ko lang po, awtomatiko po bang magclose account ko sa metrobank kapag nilabas ko na lahat pera ko sa atm? O kailangan ko pa ding ipaalam sa kanila ng personal na gusto ko na itong ipaclose ? Tanx po

OFW   (29 April 2018 7:57 AM)

Hi I had earned a visa this year on another country and I have my metrobank debit card with me. I want to close my debit card but it says na personal dapat ang pag close ng account. And it will took me years before i can go back to the Philippines. Is there any consideration na I will just authorise and represent another person behalf of me? Thanks.

K   (09 April 2018 3:32 AM)

hi, id like to close my account because i opened it in a different city. Now that im here in manila, they charge me 50 pesos every time i deposit in it. It's awful because it defeats the purpose of using a bank for me, which is to save money. It's a passbook accout. How do i close a passbook account?

admin   (09 April 2018 8:43 AM)

K, you need to withdraw all the money in that bank account. And leave it inactive for two years. It will be automatically closed anyway after two years.

At the same time, you can open a new bank account in that branch there in Manila and enjoy FREE DEPOSIT and FREE WITHDRAWAL.

PILLAS   (04 November 2017 8:04 AM)

gandang umaga po pano ko po makikita ang balance ko po

admin   (09 April 2018 8:45 AM)

Pillas, pwede niyo pong makita account balance niyo sa MetrobankDirect (Metrobank's online banking facility).

Just enroll in MetrobankDirect.