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How to Retrieve or Recover MetrobankDirect Online Banking Password or Customer ID?

Sometimes due to your busy lifestyle, you may tend to forgot or lost your MetrobankDirect online banking password or customer id. You might be worried because your money is at stake. If you lost or forgot your password or customer id you should report it immediately to Metrobank's Customer Service Department. Contact details are listed below:
Metrobank lost or forgotten password

If you have a computer and an internet connection, you can report it to Metrobank's Customer Care email address:
  • customercare@metrobank.com.ph
If you have a landline/telephone or mobile phone, you can call Metrobank 24x7 Customer Hotline:
  • (632) 8700-700
  • 1-800-1888-5775
  • (632) 898-8701
  • (632) 898-8702
Do you have any problem with retrieving your customer id or password?
 

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"How to Retrieve or Recover MetrobankDirect Online Banking Password or Customer ID?" was written by under the Banking category. It has been read 16867 times and generated 66 comments. The article was created on and updated on 25 July 2013.
Total comments : 65
jason   (15 February 2019 2:55 PM)

how recovery my password
lost my phone number
but active my email

Annabel Pablo   (07 February 2019 2:11 AM)

I forgot my username.

Gerry   (10 December 2018 2:48 PM)

Emailed 10 times and more to customercare@metrobank.com.ph . But i didn't received any response.
Good job! hehe

Danrick Czar R. Aduna   (19 November 2018 3:18 PM)

please help me recover my online account. i already updated my account but it still cant be open. thanks. it says that my user name, password and email account is not right

enzo   (29 October 2018 3:09 PM)

how recovery my password
lost my phone number
but active my email

lovelle torres   (23 October 2018 1:34 PM)

i want to retrieve my user id and password in metrobank direct.thank you

Grace Dalangin   (13 October 2018 3:38 PM)

How can I retrieve my username? Than you

Gracelyn Macalintal   (12 October 2018 8:39 AM)

How to recover forgotten username in metrobank mobile banking

Honey   (21 September 2018 10:04 AM)

How can i retrieve my username and password...?

Rhea Carmela A. Lazaga   (10 September 2018 5:19 PM)

How can i retrieve my username and password...?

Dorris Joy R. Adora   (24 August 2018 10:23 AM)

How can i retriee my username and password?

Elsie Baritua   (07 August 2018 7:52 AM)

How can i recover my username and password if i forgot both.

jessica   (06 August 2018 6:45 PM)

forgot username and password how can i retreive my metrobank mobile app account

Mark Robert Lamar   (09 July 2018 5:22 PM)

How can i recover my username and password if i forgot both.

Noel cardona   (30 May 2018 10:33 PM)

How can i retrieve my username, password in metrobank mobile banking

Jagger   (08 May 2018 10:15 PM)

Hi mam how can i retrieve my username and password ?
Thank you

liza   (06 May 2018 10:10 AM)

How can i recover my username and password if i forgot both.

Ronald Joseph Bautista   (30 April 2018 2:58 PM)

maam/ sir good afternoon.
regarding of my ID and Password online i lost it, i cannot retrieved please help my account to retrieved. i cannot monitor my account true online, thank you and good days

Amancio R Pomperada Jr   (29 April 2018 6:41 PM)

Patulong nmn po. Hindi ko ma log in ung account ko sa metrobank online banking, kc humuhingi ng code. Pag nag log in ako, hindi ko makita ung code kc dun nagsesend sa una kong mobile number. At wala n ung una kong number. Patulong nmn sa may alam. Salamat.

byron   (06 April 2018 7:21 PM)

help..

byron   (06 April 2018 7:20 PM)

cant retrive my user id..any one?

Crysteen Joy Peralta   (15 February 2018 7:36 PM)

How to retrieve my username but I remember the password only the username I forgot. Thank you for your response

anne   (09 February 2018 12:36 PM)

i forgot my password and I do not have access to the mobile number i used. can you help me please?

MARJUNE PALOMO   (13 December 2017 4:09 PM)

how to retrieve my metrobank direct online banking customer ID?

Sharon combo   (04 December 2017 11:20 AM)

Nang hihingi ako ng new password dahil na enter ko ang wrong password pero inabot na ako ng 1 month until now wala pa din po bakit npaka tagal na mn ng reply

Dharlyn macagaling   (01 December 2017 8:00 PM)

Nakalimutan ko po ang username and password ko po sa online banking ano po ang dapat Kong gawin?

Kienzel Vallecer   (17 November 2017 2:02 PM)

I forgot my user ID and password. Please help, thank you!

Angela O. Galas   (10 November 2017 7:52 PM)

Panu ko po ba maretrieved ang password ko sa online direct banking kasi nakalimutan ko po .
Maraming salamat po.

salvador gonzaga infante   (10 November 2017 2:44 PM)

i was also blocked

salvador gonzaga infante   (10 November 2017 2:37 PM)

cant retrieve my account.i already forgot my user id and password help

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