This is the customer service portal and hotline phone number of LBC, "Ang Hari ng Padala".
If you are located within Metro Manila, you may call them at (02) 858-5999. You can call this number even if you're outside Metro Manila using your landline or mobile phone but call charges may apply.
If you are located outside Metro Manila or in the province, you may call them at 800-035-702-444 or 1-800-10-8585999.
LBC's customer service is open 24/7.
You can also send your queries or concerns to LBC's email address: customercare@lbcexpress.com.
LBC offers a great courier service through its unmatched nationwide delivery network of over 2,500 on-foot couriers, covering 1.8 million households in the Philippines.
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"LBC Customer Service | Hotline Phone Number" was written by Mary under the Directory category. It has been read 536876 times and generated 1738 comments. The article was created on 07 April 2016 and updated on 07 April 2016.
You may post good or bad customer reviews in the comment below.
My Smartphone order from Lazada December 11, 2018 went wrong when Lazada changed the Delivery method for the first time from LELEXPRESS to LBC Express. LBC claims to have made delivery attempts. The order no. is 891012675309.I badly wanted this Smartphone, thats why I paid for it in advance, but because of that, the delivery guy "Nino" had no obligation to deliver the item, like a CoD-item. He decided to mark my Adress as unknown and the item as undeliverable at December 29, 2018, to go earlier home to his family or whatever. I had not received any SMS, nor a call to clarify my location. I had no chance to contact LBC to claim my item. At January 2, 2019, my wife called to LBC Manila, to track the event down and find our item. The man on the phone said, I can get my item in LBC Express in Grandmall Liloan. I just check for tracking updates and the next day it states, my item is out for delivery again. I waited untill afternoon 4'o clock p.m. and still no SMS, nor call. So I went to LBC Express in Liloan to ask for my item. The servicing woman told me, she had not received any Email for my item and gave me two Phonenumbers to reach out to the LBC Warehouse at the Airport Mactan. Both number were invalid, so we called again to LBC in Manila. This time we have been advised to visit the LBC Warehouse in Mactan. It was night already, so we went next morning there at around 8:30 in the morning. After asking for the package, the supervisor says, the item is already sent back to manila. Since then, Lazada is stating, the item is returning to the Seller, due to the failed delivery attempts. I am falsely accused for not being home, while I had no chance to response to get in touch, due to the missing Text and Call. My Phone is fine, my Adress is fine. I realy do'nt know why I deserve this.
helllo goodpm pls tell wht day you deliver my packages from Kuwait.its it's almost 2month and haft....location...po namin........ Ocaña,carcar,cebu, name,box:JULIET
Follow up ko po order ko from lazada with tracking number 20000001655953 and please let me know i had my contact number on my details kung ma i deliver nyo ba kasi to be honest ang tagal ko naghintay dyan sa order ko tapos sasabihin nyo out of lbc service yong address ko andami at ang tagal nang nagdeliver sa akin ang lbc!
gusto po naming malaman kung Kailan I dedeliver sa Bahay namin ang bagahing pinadala namin 2months na po sa January 4 na pick up po dito sa dubai nov.4 at ngayon nasa manila na po tracking#200091811047919
Ipinadala po ng kaibigan ko ang gamot sa LBC December 24,2018 nakalagay po sa recibo December 28 2018 marerecive ko na Dito sa marilao bulacan Hanggang ngayon po wala pa December 30,2018 na po tracking number 173033195733 saan po pwedeng pick up in
follow up ko lang po yung package ko po.. hanggang ngayon hindi ko pa natanggap...last check ko sa tracking number ko nan doon na sa Car-Car , Cebu noong December 22, 2018 ehh bakit hanggang ngayon wala pa rin
I'd Order at LAZADA last December 05, 2018 Status of Order; Delivered as per LAZADA with Tracking No. 20000001561572 Track Latest: At Tacloban LBC Dated ; December 20, 2018
We are waiting for our Parcel, please give us an up date
We do have a high respect on your reputable company.
Hindi pa po nakakrating yung products ko sa client. Bakit naman po naligaw ang products samantalang malinaw naman ang nakalagay na address. Yung client po na bibili is nagalit na sa akin na supposed to be kayo dapat ang may cargo nun. Nun nakaraam may problem na naman na nangyare. Paki ayos naman ang service nyu kase kami nag titiwala kami sa inyu then ganyan mangyayare. Buti sana kung okay lang sa client eh hindi naman pati kami napapagalitan. PS: Paki ayos ang service nyu
nakailang email na po ako sainyo at nag message na dn sa fb account nio pero ni isang reply wla kau sinasgot .. nagreturn to seller na ung order ko pero ndi kau nag abiso man lang, out of delivery zone ang sbi nio pero ilang beses na kme my inoorder na lbc ang nagde2liver dto .. pkisagot nmn kau pls .. slamat
Tracking number 173059508431 Iba naka receive ng package namin, Jen Alquitos daw na dapat Manoulette Melendres sa adress na 10 Benito Soliven Avenue Cainta Greenpark Village Brgy San Isidro Cainta 1900 Rizal
gudam po..2 po ang box n dapat ay matanggap ko pero po isa lng po dumating ng track po ako kso until now nsa sucat delivery team p din po ehh mas nauna ng oras nrecib ang di dumating sken nung dec.7 un lng dw dumating sa knila ehh 2 box po un ehh..sabay din po ipinadala un anu po kya ang pede gawin?na po bka pede nlng nmin pickup ung isang box kz po nid nmin uuwi ng pangasinan.. tracking nos.1123909075
This is regarding the parcel that was sent last week December 1,2018, Saturday around 2:52 pm in LBC Raon Branch.
The package was supposed to be delivered to the consignee by December 3, 2018, Monday.
As per checking since Monday, the said package is still in Central Exchange Hangar in Pasay and has not been delivered yet.
In line with this, may I know the reason why its not yet in transit to Palawan?
I was even in engagement with your Customer Representative since Monday up to this morning just to follow up on this matter.
Only to end up in disappointment because the Representative couldn't give me a concrete report.
Also, I politely asked the Representative if I could speak with the Manager on Duty just so to check and know if we could do something about it but The Representative end up cutting the line.
This has been a hassle already when in fact the item was tagged as URGENT.
I am looking forward for your response.
Also if you could give me the right person to speak with regarding this matter.,
I've attached here all the details you need from our end.
sir/madam, good morning. i need your immediate action.. i received my order yesterday and it's not the same on what i purchased online.since i just got it yesterday, i believed the money wasn't send to the sender yet. i want to return this item and and have my refund instead. i knew it's a scam but your lbc staff has a very low medium of communication.he didn't confirm me yet before going to my workplace and it was my workmate who receive it without my confirmation because he he told my workmate that I already confirmed. i just want my money back and i will return the item in lbc today..sadly the sender is unable to be found right now.he even blocked me in my fb account..
o.. lbc .. this is mekapothula chandra varun .have u got any order under my name recently with lbc tracking number 891012664011in cebu. so when u will deliver. because its urgent
Good Day LBC..Nagtext po sakin ngayon ung LBC Express From KALAYAAN DELIVERY TEAM 2..Sa Makati ba ang Location nun?..Dapat po kasi sa LBC EXPRESS G/F Space # 116 The Block At SM City North, Epifanio de los Santos Ave, Quezon City, 1100 Metro Manila pickup-pin ung package..Thanks!..
NASAAN NA PO ANG PARCEL NAMIN? WAYBILL NR 181 316 20 76 94
we've been calling the customer service hotline pero WALA DING MAIITULONG kasi walang immediate response or solution sa inquiries. will have to wait ng ilang araw kasi EVEN LBC BRANCHES ARE COMMUNICATING THROUGH EMAIL ONLY!!!
nasaan ang fast delivery? nasaan ang customer service? nasaan ang parcel?
hello may I ask for my expected documents arrival to be delivered not later than 5pm. Tracking number is 149510842229. Since those are office needs. Thank you.
Bakit yung passport ko hindi pa dumarating. Malapit na ako umalis di nyo pa dinedeliver. Ito tracking number niya. 179952163996. Pakideliver asap sa Grand Riviera Suites Padre Faura Ermita Manila. Thanks!
