MERALCO Customer Service | Hotline Number

name :purita carmen

can you fix some trouble here in 0019LT (NEAR) block 17 ST Green valley Sub.d Sect A San NIcolas III bacoor 4102 cavite nagka short kasi at naputol po sa mismong linya ninyo sa transformer po sana po maayos agad kasi wala po kaming ilaw this night sana po maayos ninyo agad

Thank you very much to meralco personel for immediately action to our electrical line problem at L 12 B12 Green Mark Homes Imus Cavite..keep up the good work..

Good Afternoon there is a jumper in one apartment in brgy. mojon malolos bulacan.beside the uncontructed building in front of DOLE office. the entire apartment is operated of jumper.

No electricity here at filinvest easthomes since 3am

We have no electricity here at filinvest easthomes, cainta, rizal since 3am .kindly check thank you.

Please check that in ourvarea at filinvest easthomes doesnt have electricity since 3am

Good evening.
can you please check why we dont have electrical power...and I saw some sparking to your service drop wire..our location at Lot 12 Block 12 Green Mark Homes Malagasang 2 B Imus Cavite..

Please check our electrical power flunctuate and there some sparkling to your service drop wire. our location is Lot 12 blok 12 Green Mark Homes Malagasang 2b Imus Cavite we got meralco service ID# 409318660102

dear mam/sir,
di ko makontak ang dalawang emergency numbers ninyo 09209716211 at 09175516211 wala pong kuryente ang mismong bahay namin, ang poste daw po ay kumikislap, umaapoy tuwing itataas ang main switch sa loob ng bahay, nandito po ako sa saudi ilan beses na raw po silang tumatawag puro pangako po na darating sila within 2 to 4 hours. . .hangga ngayon po wala parin... baka po matutulungan ninyo ang pamilya ko. .puro babae po sila doon.
address po namin: # 6 cruz compound (KOKRAN) sto nino st., barangay snan jose antipolo city rizal.
marami pong salamat

Regards,
rudy Paulino

Good Afternoon

Please check why we have no power service at Celina Plain Sub. PH 3 Brgy. pooc Sta Rosa Laguna

Thanks

Good Day, i follow up report my electric since july 6 9am no power. please assist the wire was cut on the tree its delicates nearest to my house ref#1507009081
service id# 4083977501
name: teofilo ganega
address: 969 ragatan anabu i-g imus cavite

please urgent badly needed. thank you and GOB BLESS

Evhie
contact# 09219991706

Dear Sir/Ma'am,

I would like to request if the monthly billing will be given directly to this address Elmer Santos to block 6 lot 12 Luzville subdivisions Bgy DelaPaz, Antipolo rizal because I got the the said documents late thus settle it late.

Thanks

Elmer

Kindly check to current meralco bill of my nephew under SIN 453271320101 favor Jomar Duenas Enano. I am the one who is leaving on the said house. We have not recieved any electric bill this month of June.

Good day to you,

Kindly check the bulb at Antique street Bankers Village I Sumulong highway, Antipolo City under post number I14-0198. Its been more than 2 weeks already.

Many Thanks for your usual attention.

Arnel Santiago
Lot 27 Antique Street Bankers Village I
Sumulong Highway, Antipolo City

Meralco please check the electric connection of New Intramuros Subd and North Susana Executive Village here along in Commonwealth Quezon City. Its been 3 hours brown out already while theres a strong rain a while ago. Kindly give us light end electric. Thanks

What happen to my emergency follow up with incident #1506027916!!!!...It seems we are being ignored for this matter that not even a single reply from your company happen....is this how you treat consumers who badly needed your help for the safetiness of our family! I have made a call to your CSR for five times and provided me names of 2 person who will check our area together with their pick up body # but to no avail.I even texted you for a number of times from the 2 mobile numbers you have provided..We got kids and babies here for christ sake! Have a heart to respond and take action to this very important matter.

Dear Sir/Madam,

I would like to follow up our application medyo matagal na po kasi ito Since April 22, 2015. I have written your office two letters aside from the three visits I made in Meralco Sampaloc.

Mr. JB Jacinto already went to our place twice to investigate.

Your front liner, Shirley mentioned that my application is already for approval since three weeks ago. I would just like to know when can I expect a positive response to my request... We need to your help very much...

Thank you for your consideration.

Divina Gonzales
1411 Sulu St. Sta. Cruz, Manila

Hi,

Good day! We have a problem with our electricity at home. This is my address, Lot 15, Block 48, Harmony Hills II Subd., Brgy. Loma de Gato, Marilao, Bulacan. I was trying to reach ANY of your department from different locations but until unfortunately now I haven't talked to anyone else yet. It's either the line was busy or just kept ringing. What's going on? I need someone to check our line. And your time and quick response will be truly appreciated. Here is my contact number. 09158949310.

good day please be check the connection power here in sampalok st bagumbong caloocal brgy 171 because now is brown out again thanks

Kindly visit our place Florentino Cayco St. Sampaloc Manila to check on our meter and that of our neighbors.

Hope you can visit our place to check on our meter and that of our neighbors with aircons. Are they being charged correctly?

im beautiful

Please send assistance here in villaroma 3 subd., saog, marilao, bulacan the electricity is out. Though the guard house ang the first post and house do have lights and the rest dont.

Good Day!! I just wanna ask if i can call meralco for our meralco bill even if we dont have the meralco bill? I just wanna advance my payment.. And is it possible to pay the bill without the billing statement? Thanks

Good evening. we have a power interruption here in M. Aquino st niugan malabon city can you please check what could be the reason on this matter because we are concern for the children suffering from a very hot temperature they cant sleep because of this. thanks.

May 06, 2015

MERALCO
Dasmarinas Business Offic e
Aguinaldo Highway, Dasmarinas Cavite

Subject: Charges based on Estimated or Average Consumption

Dear Sirs,

Relative to my email advise regarding very low billing last January 2015 ( covering December 27- January 27 2015 consumption) wherein we are only charged for 30kw consumption. Being an obedient patronizer, I took the effort of reporting the matter to Meralco asap, after determining that the meter itself is the culprit. Meralco on the otherhand, immediately took action by getting the defective meter and replaced it with a digital one... Thank you very much for that....

Afterwards, we were told that the defective meter will be subject for checking at Meralco Ortigas and then was diagnosed of " defective" maybe due to wear and tear process etc etc.....

Prior to this actions,. I made a two emails to Meralco ( one to Dasma Office and the other one to Central Office) because my first email is not being acknowledge, and requested the Head office to forward my first email to correct email address where it should be address in Dasmarinas Office

Now, I am writing because, we receive a letter dated May 5, saying that we will be billed for another 118Kw used apart from the first 30Kw being charged to us or a total of 148Kw.. which according to the letter is based on our average monthly consumption. I would like to complaint on this because during that time, after the school vacation, I am the only one left at the house because my whole family visited my in-laws and spent Christmas and new year there , they only came back in the first week or January 5 to be exact, because January 6 is the resumption or opening of the school. I also email to MERALCO that 30Kw may be too low for our billing but I totally disagree for 148kw use because my family are not at home for almost more than 2 weeks... apart from that, it’s still cold that time and I seldom use electric fan, I stay at the office Monday - Saturday, leaving 5am and arriving by 9:00 Pm during that time - it’s impossible for me to consume that Kw then.

To attest this, I attached my last year (2014) billing wherein we only consume around 96kw or total of Php 800+ billing for the same time... this is more accurate because it’s been our customs to visit my mother in-laws immediately upon school break or every year. -

With this, I would like to inform you that I disagree on this method of computation, second, I am legit MERALCO subscriber and immediately report the " matter " to you, while other took the opportunity to enjoy the unlimited electricity brought by their defective meters, I would like to request MERALCO then to be fair either by waiving this additional 118Kw because average consumption method is inaccurate or use the old 2014 billing as basis.

I hope you understand our predicament here... Hope to hear your immediate reply " para lumiwanag ang bukas" naming lahat.


Melvyn C. Papa
For and in behalf of Ms. Nora Enoc
(Current tenants)

We still don't have a power supply here in purok 1 block 5 bayanan muntinlupa city...we always call the meralco alabang branch and they are always says that they need to survey our place and promise that they turn our power on..but until now there are no action regarding this..i have a 3 month old baby and lola age 76 years old..im begging you meralco to help us please..i hope that tomorrow the meralco alabang team will go here to fix this problem...im a good payer..so i think one week is enough for us to suffer..thank you so much...

i would like to check if our concern about our electricity complain here in pateros because around 8-9pm the drop suddenly spark we already call costumer hotline for a quick response but its been 3hour now but there is no
one here to fix it we have 2 house that has no power because we are afraid it will start a fire please bear with us help us

We have been experiencing power outage here in Malanday, Marikina since 7pm. Please immediately send a tech team and repair our power lines. The sooner we get out power back, the better. Your urgent response will be very much appreciated. Thank you.

i just want to request if you can check our account.
our monthly bill from october 2014 up to now is always zero.
i have done advance payment but i don't know if it can still cover the bill up to now.
please check it because we don't want to have a problem in the long run.
this is our service id no. 411794720101
cavite area

thanks