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MERALCO Customer Service | Hotline Number

Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.
Meralco Customer Service Hotline Number:
  • 16211 (this is a call center service which is available 24/7, anytime)
  • 631-1111
Meralco Customer Service Hotline Number

You may also send a text message (SMS) to mobile numbers.

Cellphone/Mobile Number:
  • 09209716211
  • 09175516211
You can also contact Meralco's main office telephone number:
  • (02) 631-5567 
Fax Number:
  • (02) 632-8126 
Email Address:
  • corcom@meralco.com.ph 
Company Website:
  • http://www.meralco.com.ph
Do you have any other concern with MERALCO?
- https://www.affordablecebu.com/
 

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"MERALCO Customer Service | Hotline Number" was written by Mary under the Directory category. It has been read 196890 times and generated 294 comments. The article was created on and updated on 15 April 2013.

You may post good or bad customer reviews in the comment below.

Total comments : 294
Orlando Rutaquio [Entry]

Sir/Madam,

Please inform your emergency lineman to kindly visit and check our house Meralco electric main connection located at #6 Schilling Street, Camella Homes 3A, Brgy. Pamplona 3, Las Pinas City, because the electric wires are sparkling and grounded.

Thank you.
Jovenal Quitoriano [Entry]

Please check our application @ lancaster city, we apply since May, 2015 until now the meter is not yet install. The representative on site Mr. Roleo hiding and not answering our call.Our address Block 4 lot 21 Sommerset lancaster city,Brgy Navarro Cavite. Thanks for any action.
Christopher Andrew T. Rint [Entry]

please visit our house electric line meralco we have trouble on our electric connection here the conductor wires above our house is sparking and we dont have electricty in our house.. this might cause fire if will not be repaired.. my address is BLK 81 LOT 14 PUROK 7, VICTORIA REYES CIT OF DASMARIÑAS, CAVITE. respectfully hoping for your consideration..
Pamela Gonzales [Entry]

name :purita carmen

can you fix some trouble here in 0019LT (NEAR) block 17 ST Green valley Sub.d Sect A San NIcolas III bacoor 4102 cavite nagka short kasi at naputol po sa mismong linya ninyo sa transformer po sana po maayos agad kasi wala po kaming ilaw this night sana po maayos ninyo agad
Tammy Mandapat [Entry]

Thank you very much to meralco personel for immediately action to our electrical line problem at L 12 B12 Green Mark Homes Imus Cavite..keep up the good work..
michael tayao [Entry]

Good Afternoon there is a jumper in one apartment in brgy. mojon malolos bulacan.beside the uncontructed building in front of DOLE office. the entire apartment is operated of jumper.
Jamillah Pundato [Entry]

No electricity here at filinvest easthomes since 3am
Jamillah Pundato [Entry]

We have no electricity here at filinvest easthomes, cainta, rizal since 3am .kindly check thank you.
Jamillah Pundato [Entry]

Please check that in ourvarea at filinvest easthomes doesnt have electricity since 3am
Tammy Mandapat [Entry]

Good evening.
can you please check why we dont have electrical power...and I saw some sparking to your service drop wire..our location at Lot 12 Block 12 Green Mark Homes Malagasang 2 B Imus Cavite..
Tammy Mandapat [Entry]

Please check our electrical power flunctuate and there some sparkling to your service drop wire. our location is Lot 12 blok 12 Green Mark Homes Malagasang 2b Imus Cavite we got meralco service ID# 409318660102
rodolfo paulino [Entry]

dear mam/sir,
di ko makontak ang dalawang emergency numbers ninyo 09209716211 at 09175516211 wala pong kuryente ang mismong bahay namin, ang poste daw po ay kumikislap, umaapoy tuwing itataas ang main switch sa loob ng bahay, nandito po ako sa saudi ilan beses na raw po silang tumatawag puro pangako po na darating sila within 2 to 4 hours. . .hangga ngayon po wala parin... baka po matutulungan ninyo ang pamilya ko. .puro babae po sila doon.
address po namin: # 6 cruz compound (KOKRAN) sto nino st., barangay snan jose antipolo city rizal.
marami pong salamat

Regards,
rudy Paulino
diolito castro [Entry]

Good Afternoon

Please check why we have no power service at Celina Plain Sub. PH 3 Brgy. pooc Sta Rosa Laguna

Thanks
evhie esguerra [Entry]

Good Day, i follow up report my electric since july 6 9am no power. please assist the wire was cut on the tree its delicates nearest to my house ref#1507009081
service id# 4083977501
name: teofilo ganega
address: 969 ragatan anabu i-g imus cavite

please urgent badly needed. thank you and GOB BLESS

Evhie
contact# 09219991706
Elmer Santos [Entry]

Dear Sir/Ma'am,

I would like to request if the monthly billing will be given directly to this address Elmer Santos to block 6 lot 12 Luzville subdivisions Bgy DelaPaz, Antipolo rizal because I got the the said documents late thus settle it late.

Thanks

Elmer
Jannette Babar Serrano [Entry]

Good Day,

i called customer service no. 631-1111 two weeks ago and gave me REF# 13712190.
I requested for a reset of password for bills online under Service ID No. 425621790101.
i have given my email address and mobile number but till now never received any response.
i just want to view the bills so i can pay on time.
PLEASE HELP. thanks.
Isagani Silvestre [Entry]

Kindly check to current meralco bill of my nephew under SIN 453271320101 favor Jomar Duenas Enano. I am the one who is leaving on the said house. We have not recieved any electric bill this month of June.
Arnel Santiago [Entry]

Good day to you,

Kindly check the bulb at Antique street Bankers Village I Sumulong highway, Antipolo City under post number I14-0198. Its been more than 2 weeks already.

Many Thanks for your usual attention.

Arnel Santiago
Lot 27 Antique Street Bankers Village I
Sumulong Highway, Antipolo City
North Susana [Entry]

Meralco please check the electric connection of New Intramuros Subd and North Susana Executive Village here along in Commonwealth Quezon City. Its been 3 hours brown out already while theres a strong rain a while ago. Kindly give us light end electric. Thanks
Edmund [Entry]

What happen to my emergency follow up with incident #1506027916!!!!...It seems we are being ignored for this matter that not even a single reply from your company happen....is this how you treat consumers who badly needed your help for the safetiness of our family! I have made a call to your CSR for five times and provided me names of 2 person who will check our area together with their pick up body # but to no avail.I even texted you for a number of times from the 2 mobile numbers you have provided..We got kids and babies here for christ sake! Have a heart to respond and take action to this very important matter.
DIVINA R. GONZALES [Entry]

Dear Sir/Madam,

I would like to follow up our application medyo matagal na po kasi ito Since April 22, 2015. I have written your office two letters aside from the three visits I made in Meralco Sampaloc.

Mr. JB Jacinto already went to our place twice to investigate.

Your front liner, Shirley mentioned that my application is already for approval since three weeks ago. I would just like to know when can I expect a positive response to my request... We need to your help very much...

Thank you for your consideration.

Divina Gonzales
1411 Sulu St. Sta. Cruz, Manila
honeylette reyes [Entry]

Hi,

Good day! We have a problem with our electricity at home. This is my address, Lot 15, Block 48, Harmony Hills II Subd., Brgy. Loma de Gato, Marilao, Bulacan. I was trying to reach ANY of your department from different locations but until unfortunately now I haven't talked to anyone else yet. It's either the line was busy or just kept ringing. What's going on? I need someone to check our line. And your time and quick response will be truly appreciated. Here is my contact number. 09158949310.
marites.martos [Entry]

good day please be check the connection power here in sampalok st bagumbong caloocal brgy 171 because now is brown out again thanks
mamita [Entry]

Good day and God Bless. Our Meralco bill never gets lower than p3,300 a month. Ours was a residential apartment. My brother was the only left in the house when we go the office and school everyday. we dont have aircons and washing machine. We have our clothes wash and press in the laundry shop. Our neighbors have arcons and have a small business like selling mereiendas and cold drinks. could it be possible that their consumption was being charge to ours? Kindly look into this matter the soonest. Thanks.
Mamita [Entry]

Kindly visit our place Florentino Cayco St. Sampaloc Manila to check on our meter and that of our neighbors.
Mamita [Entry]

Hope you can visit our place to check on our meter and that of our neighbors with aircons. Are they being charged correctly?
Mamita [Entry]

Good day and God Bless. Our meralco bill never went lower than P3,300 a month. Our was a residential apartment. My brother was the only left when we go the the office and school everyday. We dont have aircon. We have our cloths wash and press in the laundry shop. our neughbors have aircons and washing machines. Could it be posiible that their bills was being charge to ours? or could it be possible that theres a hocus pocus being done to our meter?
mamita [Entry]

im beautiful
jaime de vera [Entry]

Please send assistance here in villaroma 3 subd., saog, marilao, bulacan the electricity is out. Though the guard house ang the first post and house do have lights and the rest dont.
chut [Entry]

Good Day!! I just wanna ask if i can call meralco for our meralco bill even if we dont have the meralco bill? I just wanna advance my payment.. And is it possible to pay the bill without the billing statement? Thanks
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