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PLDT Contact/Telephone Numbers...

For your questions or problems with PLDT you can refer to this list of PLDT (Philippine Long Distance Telephone Company) Contact Numbers/Telephone Numbers.
PLDT (Philippine Long Distance Company)

PLDT Customer Service Contact Number

When calling via landline/telephone171 (toll free)Mondays to Fridays8:00am to 7:00pm
Saturdays & Sundays8:00am to 5:00pm
When calling via SMART cellphone171 (toll free)

Repair Service Contact Number

When calling via landline/telephone173 (toll free)Mondays to Fridays8:00am to 7:00pm
Saturdays & Sundays8:00am to 5:00pm

DSL HelpDesk Contact Number

When calling via landline/telephone172 (toll free)24/7

Directory Assistance Contact Number

When calling via landline/telephone
(Subscriber will be charged with P3 for every transaction)
187Mondays to Fridays8:00am to 5:00pm
Saturdays & Sundays8:00am to 5:00pm
When calling via SMART cellphone
(airtime charge applies)

For Home
  • Email address: customercare@pldt.com
  • Telephone Number: 171
For Business
  • Email address: bizsol@pldt.com.ph
  • Telephone Number: 171 or 1-800-1888-9090
  • Fax Number: +6 32 844 66 54 or 1-800-1-888-0009
Via E-mail
  • Send your e-mail message or inquiries at customercare@pldt.com
Company's Financial Status and Related Information
  • Email: PLDT_IR_Center@pldt.com.ph
Shareholders' Information and inquiries
  • Email: pldtshareholderservices@pldt.com.ph
PLDT Business Office Business Hours
  • Nationwide
  • Mondays to Fridays - 8:00am to 5:00pm
  • Mall-based PLDT Business Offices are open Mondays to Sundays during mall hours
Other inquiries
    Letters to PLDT may be sent to the company's head office at:

    Philippine Long Distance Telephone Company (PLDT)
    Ramon Cojuangco BuildingMakati Ave., 
    Makati City, Philippines

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    "PLDT Contact/Telephone Numbers" was written by Mary under the Directory category. It has been read 142640 times and generated 3 comments. The article was created on and updated on 22 October 2013.

    You may post good or bad customer reviews in the comment below.

    Total comments : 144
    Ruby Lozada [Entry]

    May I please know if you still sell landline sim cards? thanks
    Carl Delos santos [Entry]

    May I know who owns this number 0465436484,cause I got missed call from this number
    Lorena Ladao [Entry]

    Good Afternoon,

    bakit po hangang ngayon hindi pa naayos ang telepono at internet connection ko
    halos 2 weeks ako nag hihintay ng feedback or update ng technical support or technician ng PLDT
    wala po akong na tatangap kung ano na po balita
    sa pag rerepair nila ng concern ko eto po yung reference number 22344129
    pag tumatawag ako sa 171 or 173 may nag sabhi na may system down daw sa AREA namin kaya ganun tapos
    nang tumawag ako ulit sabhi naman na wala daw system down sa AREA ngayon sinubukan ko ulit tumawag ang sabhi naman ay may mga nasirang cable wire sa Camarin AREA at kailangan nila ng Permit para mag conduct na repair sa Camarin AREA pinagtataka ko lang po ay 5 kami dito na meron landline ng PLDT at iisang poste lang ang box na pinagkakabitan ang tanung ko bakit ako lang ang walang dial tone at mabagal ang internet connection samantalang sila meron at noong nakaraan taon nagka system down sa AREA namin halos lahat kami walang connection pero ngayon may system down daw sa AREA bkit sila meron connection at ako lang ang wala?
    sana matapos at ma actionan na po ang concern ko maraming salamat po
    Jason Aseniero [Entry]


    Been receiving a call from this number 3958000.
    Can you kindly check as to whom is this?

    janice soriano [Entry]

    Hi good afternoon. I would like to know if this number (02 535 3320) belongs to pldt or not? Its location is at Ortigas Center. Your reply will be highly appreciated. Thank you
    Sheila Kay Albano [Entry]

    i would like to ask fir ab assistance for my homefibr router. i forgot the log in password of my IP ,
    I need immediate assistance now coz i need to log in.. thank you
    emmelyn [Entry]

    To PLDT

    Ive been calling Mr. Noel Saberon, Senior Telecom Technician of PLDT Mandaue Cebu Branch concerning PLDT post that was fallin and damage our business area, but my calls are left unanswered very disappointing considering I am calling a highly respected company. I did not expect they employed these kind of people who are not respectful to answer some calls even for a moment. I am no way but to contact their Service Supervisor in the person of Mr. Gerg Yap but I dont have his contact number. Will you please help me on this matter? Thank you
    jenny [Entry]

    hi good afternoon, can i ask a telephone number of Ms. Vanissa Tanio Chan located at terryhills bulua cagayan de oro city. thank you
    wesley avenido [Entry]

    hi good morning me i know the contact number of atty. villarinte law office? at davao city area
    Roel Macutay Platon [Entry]

    Dsl Mahina Dito Sa Purok 4B, Balindog Kidapawan City Ka Platon
    r. lontoc [Entry]

    how do i find out a home phone number from dumaguete city, philippines?
    alfredo mendiola [Entry]

    hello, may i know landline number of Miss Hael Letun of southhills of pacita san pedro laguna
    Rosalyn Rosita [Entry]

    Hi., gud am..! Can I get the pldt number of Edna Lectura Contreras of Sampaloc, Manila. thanks.
    jonaspaliza [Entry]

    Ang Amin plan 1299 namawalan kami ng internet tapos tumawag ako sa costumer service dahil naperwisyo nil part time ng asawa ko sabi nila aawas daw pero hanngang ngayun wala/padin nag start ito last year pa
    Ma. Sheila D. Flojemon [Entry]

    May i ask if 5369417 a pldt number?
    jonalyn dadivas [Entry]

    hi i need to know mary fernando's telephone number she lives at gen. cailles pasay city
    Aliya [Entry]

    Hello good day,
    This number (034)213 6147 has been harrassing my friend. Kindly email me details for that number.
    Thank you
    Diana Landicho [Entry]

    Dear PLDT,
    Our internet with a plan1299 installed last May 22, but last May 26 the telephone keeps beeping ang slow internet connection. We try to email at custmercare but the answer was always the same no action done up to now. Please do something about this.
    Hazel [Entry]

    I need to know if this number (032)518 3040 is registered with Tulio Travel and Tours. We are transacting with them and we need to know if they are legitimately operating using that number before we proceed with doing business with them.

    Thank you!
    ivy [Entry]


    flip [Entry]

    Connection-specific DNS Suffix:
    Description: Realtek PCIe GBE Family Controller
    Physical Address: ‎74-D4-35-A7-24-49
    DHCP Enabled: Yes
    IPv4 Address:
    IPv4 Subnet Mask:
    IPv4 Default Gateway:
    IPv4 DNS Server:
    IPv4 WINS Server:
    NetBIOS over Tcpip Enabled: Yes
    mark [Entry]

    please,this is urgent, kindly email me details for this number. 074 244 7291
    Sheila Mae Tilan [Entry]

    Good evening May I know this telephone number (02)-575-3700.for important matter.Thank you.
    rjhontiveros [Entry]

    Hi May I know if someone answer your question? because i also want to know this telephone number. thanks
    Jon Lagdameo [Entry]

    I was calling directory assistance 187. No one was picking up. I need to know the landline number of Manuel R. Perito Jr. who lives in the area of Santa Mesa . Thank you for your time and help.
    mailyn anduyan valenzona [Entry]

    Hi i would like to ask about my phone directory its really important 247223541-SO#
    Rose Marie O. Ramirez [Entry]


    Nenelia D. Pasquin [Entry]

    Contact numbers of Magnolia Fruit Drinks in Bataan area. Thanks.
    Annie Mendoza [Entry]

    Hi, is 554-0408 a PLDT number please? I would deeply appreciate a quick reply. Really important! Thank so much.
    Vera Camilion [Entry]

    May I know who owns this number 27193840? I got a missed call on Oct 27th on my mobile phone. I hope you could help me.
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