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How to Retrieve or Recover MetrobankDirect Online Banking Password or Customer ID?

Sometimes due to your busy lifestyle, you may tend to forgot or lost your MetrobankDirect online banking password or customer id. You might be worried because your money is at stake. If you lost or forgot your password or customer id you should report it immediately to Metrobank's Customer Service Department. Contact details are listed below:

Metrobank lost or forgotten password

If you have a computer and an internet connection, you can report it to Metrobank's Customer Care email address:
  • customercare@metrobank.com.ph
If you have a landline/telephone or mobile phone, you can call Metrobank 24x7 Customer Hotline:
  • (632) 8700-700
  • 1-800-1888-5775
  • (632) 898-8701
  • (632) 898-8702
Do you have any problem with retrieving your customer id or password?
"How to Retrieve or Recover MetrobankDirect Online Banking Password or Customer ID?" was written by under the Banking category. It has been read times and generated 26 comments. The article was created on .
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Total comments: 25
25 Elmer Montebon   (06 November 2016 10:05 PM)
Hi please help me to open or retrieve my Metrobank Online banking i cant access it, i tried many times to retrieve but i cant please how to do it, thank you.

24 Joann Marie Amelano   (28 October 2016 8:34 AM)
Hi,

I cannot open my metrobank direct, it was blocked, how to open it again?

23 Sharmaine Joy Edurise Farinas   (02 September 2016 6:59 PM)
how can i retrieve my user name and password?any help please. thanks!

22 Mark Deston   (24 August 2016 5:22 PM)
I want to unlock my metrobank direct account

21 Jonalie Dumadaug   (18 August 2016 2:34 PM)
How to retrieve temporary password in online banking? I want to retrieve my temporary password in online banking. Thank you.

20 Lorna   (23 July 2016 8:54 PM)
I forgot my customer id and password

19 Gerry   (15 July 2016 3:04 PM)
My account is locked.
I already email the customer care but no reply.
I follow up 3 times but no response.

18 jennymie   (13 July 2016 8:29 AM)
i cant retrieve my metrobank direct account

17 Emmylou Diaz   (01 July 2016 8:17 AM)
i cant retrieve my metrobank direct account

16 Cathylene mae luna   (20 June 2016 7:30 PM)
Retrieve metrobank direct account

15 DOMINIO E. POGOY   (16 June 2016 1:07 AM)
I FORGOT MY ID AND PASSWORD

14 elmer artillaga   (18 May 2016 1:58 PM)
good day my account was locked how to unlock it?

13 Janelle Santos   (13 April 2016 11:42 PM)
Hi. I forgot my metrobank password. How can I open my metrobank direct again?

12 Divina   (16 March 2016 8:18 PM)
Hi my account was locked please help me how to unlock.

11 Joann Acope Snyder   (16 March 2016 9:51 AM)
Good Morning ma'am. I would like to ask help in retrieving my account on metrobank direct since my account was locked for security purpose. I used the forgot password but it doesnt work since my cellphone number was no longer in used. Please help me.

10 Gener   (15 March 2016 5:42 AM)
Good day.

I forgot my metrobankdirect password and i already dont have the access to my registered yahoo account. Is it possible to retrieve my password using my registered phone number or security question?

Need your help ASAP.

Thanks

9 james   (06 March 2016 7:12 PM)
I cannot open my metrobank direct, it was blocked, how to open it again?
pleae

8 edmund   (05 March 2016 11:37 AM)
hello,
my metro bank direct account online was blocked. could you please advise how to unlocked.
thanks,

7 claire mei joy felias   (27 February 2016 8:39 AM)
Good Day!
My online account was blocked,my user id is meijoy1993 and my card number is 037-3-037-44976-9

6 Harlene Gannisi   (26 December 2015 11:18 AM)
Hi forgot my password and my metrobankdirect online been block can you help me to fix it let me know if you can please. Thank you.
Username: Swanh1192
Account no: 125-3-125-38820-6

5 ARNIEL SON   (19 November 2015 8:03 AM)
MY CARD NUMBER IS 5286676340023291

4 ARNIEL SON   (19 November 2015 8:02 AM)
Hello METROBANK DIRECT

MY ACCOUNT WAS BLOCKED FOR ABOUT THREE DAYS NOW, MY USER ID IS arnielsson42664 may password is not working .. can you help me.

AND MY METROBANK ACCOUNT MASTERCRD 6343634113399 IS ALSO BLOCKED BECAUSE OF WRONG PIN..

ARNIEL
09195291565

3 Ma Lalla Miralles   (16 August 2015 0:49 AM)
Good day.
I always log in metrobank direct but always failed invalid email address. Which is this email is registered as my valid email account

1 paul mark nicolas   (27 June 2015 10:59 AM)
how can i retrieve my user name and password?any help please. thanks

0
2 admin   (28 June 2015 10:35 AM)
Paul, if you have the chance to go to a Metrobank branch, do it. Ask them that you want to recover your MetrobankDirect Username and Password.