Home » Articles » Directory

BPI Customer Service Hotline Number
admin 17

Rank as the no. 1 largest bank in the Philippines for year 2012 in terms of net income, market capitalization, number of branches and number of ATMs, Bank of the Philippine Islands (BPI) is the oldest bank in the Philippines. To serve and communicate with its growing number of customers, BPI utilizes the advent of telephone and sms services.


Whatever your concerns, suggestions or problems with BPI, you can contact BPI's Customer Service Hotline number:

  • 89-100 (for Metro Manila)
  • 1-800-188-89100 (for domestic toll-free calls
  • (02)89-10000 (for mobile phone users)
International Toll Free Numbers:

CountryTelco/CarrierInternational Access Code (IAC)Toll Free
AustraliaTELSTRA
800-274-89100
1-800-140-390
AustriaTelekom Austria00800-274-89100
BahrainBATELCO
800-274-89100
BelgiumBELGACOM00800-274-89100
BruneiJTB
801-2003
CanadaTeleGlobe011800-274-89100
ChinaTeleGlobe
1-800-354-5449
CyprusCYTA00800-274-89100
DenmarkTele Denmark00800-274-89100
FranceFrance Tel00800-274-89100



0-800-905-585
GermanyDTAG00800-274-89100
GreeceOTE
00-800-6302-0014
GuamIT&E
1-888-557-8540


1-800-163-0001
HawaiiVerizon
1-888-688-0518
HongkongNWT
800-932-634
IndonesiaINDOSAT
001-803-6310-032
IrelandEIRCOM00800-274-89100
IsraelBESEQ
800-274-89100
ItalyT.Italia00800-274-89100
JapanKDD
005-3163-6003
KoreaKT001800-274-89100
MacauCTM
080-0452
MalaysiaTM
800-7767
NetherlandsKPN00800-274-89100
New ZealandTNZL00800-274-89100
NorwayTelenor00800-274-89100
PortugalMarconi
800-863-012
Saudi ArabiaSTC
800-863-0008
SingaporeSingtel
800-636-3007
SpainTelefonica00800-274-89100
SwitzerlandSwisscom00800-274-89100
TaiwanCHT-I
00-801-631-345



00-801-631-305
ThailandCAT001800-274-89100
TurkeyTurk Tel
00-800-6390-0010
United Arab Emirates (UAE)ETISALAT
800-0630-0017
United Kingdom (UK)UK
0-500-894-040

BT00800-274-89100

C&W00800-274-89100
USASprint
1-866-69-89100

AT&T
1-800-225-1202


This hotline number is serving 24/7 toll-free.

To access these toll-free numbers, make sure that you're using telephone services supported by the indicated carrier in the table above.

Or you can also text BPI at mobile phone number 09178910000

Do you have any concerns with BPI?

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend.
avatar
Total comments: 171 2 »
avatar
17 Ace Lagniton • 7:56 AM, 28-September-2014
I wasnt able to dispense cash ,, ,,bt upon checking my balance,,the amount i supposedly will withdraw was subtracted to my original balance,, what will i do sir/mam? will i go to a BPI branch near us ? how many transaction days will it take for me to retrieve my lost amount? thanks ,,and Godspeed
avatar
16 khate • 3:07 PM, 15-May-2014
I bought something online using BPI reloadable credit card but then I decided to return the item, the seller already refunded my mney but it doesnt show on my balance. What should I do? And i've been trying to call the hotline for 2 days now but all I get is "sorry your call cannot be connected".
avatar
15 Jose A. Nolasco Jr. • 4:21 PM, 02-May-2014
Hi! Kindly check if my BPI Express Credit Card was renewed because untill now I haven't receive a renewal card. Credit Card No. 5488 0939 0549 2620
avatar
14 Jose A. Nolasco Jr. • 4:17 PM, 02-May-2014
Hi! My BPI Express Credit (Blue) expired last April 2014 but until now I haven't receive a renewal card. Please inform me regarding this matter. My card no. 5488093905492620
avatar
13 Romil Albis • 8:56 AM, 30-April-2014
Hi my account was already closed...but my relatives sent me a money in my closed account..whats the best procedure I have to do so that it will not return to sender to avoid delayed transaction
.thank and God Bless!!
avatar
12 Kristine Halog • 5:05 PM, 28-April-2014
i sent money from my denmark account to bpi, but the money is still not deposite on my bpi acocunt! its been 11 days. starting to worry!
avatar
11 Joji Requiroso • 11:59 AM, 12-April-2014
Hello, Can you deactivate my ATM card? It was stolen. I tried calling you for how many hours but nobody picked up the phone? Can you fix this? Please reach me at 09303407458.
Thanks. Hope to discuss this further with you. If nobody can ever fix this, please escalate the issue right away to your supervisor. Thank you and God bless us all.
avatar
10 Ernie Bimbo Jereza • 10:36 AM, 03-April-2014
Hi,

I would like to ask on how to check the if the credit card issued to me is already activated or not? The card number is 5488 0939 0614 3131 under my name.
avatar
9 Lea Pagala • 5:18 PM, 25-March-2014
I have an atm savings account there in the Philippines. Can I deposit on any banks here in Saudi Arabia.
avatar
8 rezza • 7:36 PM, 01-March-2014
Good Day!

I just wanna ask if there is true about the celebrating of 78th anniversary of this Bank of the Philippines .
because, i received a text message from Atty. Luie C. Cula regarding the raffle draw of BPI . and my sim # is one of the winner and can received my rewards is worth of 780,000.00 pesos.

please, help me , through responding my concern about this matter
avatar
7 Evangeline San Pedro • 12:57 PM, 14-September-2013
I have a complain letter for Ms. Karen(manager) of Calamba City. Kindly help me with this. Where can I email my letter asap. Thank you very much!
avatar
6 Jo Ann sinlao Brian • 2:36 PM, 06-September-2013
hi good afternoon

I would like to to file complaint.about my debit acoount can u chek my acount this is my acount 1529062652
pls chek.
avatar
5 Adelaida Katon • 11:01 PM, 09-August-2013
I only have my cellphone to contact the hotline and it takes quite a long time before I get in touch with the telephone operator. In't it going to spend the same network rate when I make the call using my cellphone? I wish you can provide a hotline for Smart subscribers for free calls.
avatar
4 ylevol011 • 10:35 AM, 14-June-2013
BPI sucks! I cant withdraw international though I have BPI international. I cant even give a call to a customer service and I have waited 30mins. at least on the phone until my card has been used up for nothing. I can't even write an inquiry on BPI website contact us bla bla bla...what the hell is going on on BPI???? Sorry, but I think, this is the only way to express my anger at this time.
avatar
3 ysette • 2:17 PM, 30-May-2013
Hi I would like to file a complaint in BPI Laguna Technopark Admin. A certain male employee there is not approachable and not customer friendly..I was so dissapointed. He is even not aware of your internet banking, geez. i am the one who explained to him how my daugther access BPI net services without entering any user name and password. Worst of it, he is not approachable so disappointing. He should be trained and oriented on how to be nice and friendly in dealing with the customers. Without customers, BPI is not going to exist
1-15 16-17

We aim to provide accurate and updated information. Please help us improve our article. Contact us here.