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BPI Customer Service Hotline Number
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Rank as the no. 1 largest bank in the Philippines for year 2012 in terms of net income, market capitalization, number of branches and number of ATMs, Bank of the Philippine Islands (BPI) is the oldest bank in the Philippines. To serve and communicate with its growing number of customers, BPI utilizes the advent of telephone and sms services.


Whatever your concerns, suggestions or problems with BPI, you can contact BPI's Customer Service Hotline number:

  • 89-100 (for Metro Manila)
  • 1-800-188-89100 (for domestic toll-free calls
  • (02)89-10000 (for mobile phone users)
International Toll Free Numbers:

CountryTelco/CarrierInternational Access Code (IAC)Toll Free
AustraliaTELSTRA
800-274-89100
1-800-140-390
AustriaTelekom Austria00800-274-89100
BahrainBATELCO
800-274-89100
BelgiumBELGACOM00800-274-89100
BruneiJTB
801-2003
CanadaTeleGlobe011800-274-89100
ChinaTeleGlobe
1-800-354-5449
CyprusCYTA00800-274-89100
DenmarkTele Denmark00800-274-89100
FranceFrance Tel00800-274-89100



0-800-905-585
GermanyDTAG00800-274-89100
GreeceOTE
00-800-6302-0014
GuamIT&E
1-888-557-8540


1-800-163-0001
HawaiiVerizon
1-888-688-0518
HongkongNWT
800-932-634
IndonesiaINDOSAT
001-803-6310-032
IrelandEIRCOM00800-274-89100
IsraelBESEQ
800-274-89100
ItalyT.Italia00800-274-89100
JapanKDD
005-3163-6003
KoreaKT001800-274-89100
MacauCTM
080-0452
MalaysiaTM
800-7767
NetherlandsKPN00800-274-89100
New ZealandTNZL00800-274-89100
NorwayTelenor00800-274-89100
PortugalMarconi
800-863-012
Saudi ArabiaSTC
800-863-0008
SingaporeSingtel
800-636-3007
SpainTelefonica00800-274-89100
SwitzerlandSwisscom00800-274-89100
TaiwanCHT-I
00-801-631-345



00-801-631-305
ThailandCAT001800-274-89100
TurkeyTurk Tel
00-800-6390-0010
United Arab Emirates (UAE)ETISALAT
800-0630-0017
United Kingdom (UK)UK
0-500-894-040

BT00800-274-89100

C&W00800-274-89100
USASprint
1-866-69-89100

AT&T
1-800-225-1202


This hotline number is serving 24/7 toll-free.

To access these toll-free numbers, make sure that you're using telephone services supported by the indicated carrier in the table above.

Or you can also text BPI at mobile phone number 09178910000

Do you have any concerns with BPI?

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks to avoid are plz (for please), u (for you), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 201 2 »
20 Marinela Angela D. Viernes   (30-May-2015 2:43 PM)
I would like to report my lost atm card. I realized it was missing just last night (Friday night May 29m 2015). I am in Davao City and 's saturday today so I'm not able to report this directly to the bank. Would just like to ask what I need to do to have my atm card replaced if I don't remember my account number. Is there a mobile number I can call for customer service here in Davao? Can someone call or text me on my mobile phone? My number is +639333430741
Thanks.
Angela

19 Alexander   (27-May-2015 9:22 PM)
Do an action towards the attitude of 3 tellers of Bpi CANDELARIA. BPI MAKES THE BEST HAPPEN?????? Please give more seminars of those 3 BPI CANDELARIA TELLERS NAMELY AGNES ABELARDO, SHERYL, PEARL regarding customer service 09236192006.

18 Michael David   (16-April-2015 12:45 PM)
hi BPI,

Your customer service 89100 are useless.. always busy.. cannnot contact in emergency matter.

17 Ace Lagniton   (28-September-2014 7:56 AM)
I wasnt able to dispense cash ,, ,,bt upon checking my balance,,the amount i supposedly will withdraw was subtracted to my original balance,, what will i do sir/mam? will i go to a BPI branch near us ? how many transaction days will it take for me to retrieve my lost amount? thanks ,,and Godspeed

16 khate   (15-May-2014 3:07 PM)
I bought something online using BPI reloadable credit card but then I decided to return the item, the seller already refunded my mney but it doesnt show on my balance. What should I do? And i've been trying to call the hotline for 2 days now but all I get is "sorry your call cannot be connected".

15 Jose A. Nolasco Jr.   (02-May-2014 4:21 PM)
Hi! Kindly check if my BPI Express Credit Card was renewed because untill now I haven't receive a renewal card. Credit Card No. 5488 0939 0549 2620

14 Jose A. Nolasco Jr.   (02-May-2014 4:17 PM)
Hi! My BPI Express Credit (Blue) expired last April 2014 but until now I haven't receive a renewal card. Please inform me regarding this matter. My card no. 5488093905492620

13 Romil Albis   (30-April-2014 8:56 AM)
Hi my account was already closed...but my relatives sent me a money in my closed account..whats the best procedure I have to do so that it will not return to sender to avoid delayed transaction
.thank and God Bless!!

12 Kristine Halog   (28-April-2014 5:05 PM)
i sent money from my denmark account to bpi, but the money is still not deposite on my bpi acocunt! its been 11 days. starting to worry!

11 Joji Requiroso   (12-April-2014 11:59 AM)
Hello, Can you deactivate my ATM card? It was stolen. I tried calling you for how many hours but nobody picked up the phone? Can you fix this? Please reach me at 09303407458.
Thanks. Hope to discuss this further with you. If nobody can ever fix this, please escalate the issue right away to your supervisor. Thank you and God bless us all.

10 Ernie Bimbo Jereza   (03-April-2014 10:36 AM)
Hi,

I would like to ask on how to check the if the credit card issued to me is already activated or not? The card number is 5488 0939 0614 3131 under my name.

9 Lea Pagala   (25-March-2014 5:18 PM)
I have an atm savings account there in the Philippines. Can I deposit on any banks here in Saudi Arabia.

8 rezza   (01-March-2014 7:36 PM)
Good Day!

I just wanna ask if there is true about the celebrating of 78th anniversary of this Bank of the Philippines .
because, i received a text message from Atty. Luie C. Cula regarding the raffle draw of BPI . and my sim # is one of the winner and can received my rewards is worth of 780,000.00 pesos.

please, help me , through responding my concern about this matter

7 Evangeline San Pedro   (14-September-2013 12:57 PM)
I have a complain letter for Ms. Karen(manager) of Calamba City. Kindly help me with this. Where can I email my letter asap. Thank you very much!

6 Jo Ann sinlao Brian   (06-September-2013 2:36 PM)
hi good afternoon

I would like to to file complaint.about my debit acoount can u chek my acount this is my acount 1529062652
pls chek.

1-15 16-20

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