Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.
Meralco Customer Service Hotline Number:
16211 (this is a call center service which is available 24/7, anytime)
You may also send a text message (SMS) to mobile numbers.
You can also contact Meralco's main office telephone number:
Do you have any other concern with MERALCO?
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May I ask for a reference number as proof that I lost electricity on Aug. 21, 2015 between 1:20 pm to 3 pm. I need it as for company's requirement so I won't get any penalty.My mother/ Acct name: Cecilia Tolentino of Blk. 15 Lot 26 Phase 2 PInagsama Village Western Bicutan, Taguig. Acct. no: 432914120101. I need it asap.
I TRIED YOUR EMAIL ADD POSTED HERE. IT'S NOT WORKING. I ONLY GOT FAILURE SENDING NOTICE. ALSO, IS IT POSSIBLE FOR YOU TO SET A SPECIFIC DAY/DATE WHEN YOUR STAFF WILL BE COMING SO WE WILL NOT BE CAUGHT UNAWARE EVEN IF WE HAVE ALREADY CANCELLED APPOINTMENTS JUST TO WAIT FOR THEM TO COME??? IT WILL BE THE SECOND TIME WE WILL HAVE TO CANCEL APPOINTMENTS. WHICH IS SO INCONVENIENT AND SO FRUSTRATING. WE HAVE LIVES TO LIVE TOO... AND MONEY TO EARN TO PAY OUR BILLS... TO PAY Y O U.
My name is Ruth Lucero, may I request to cut some of trees which is already above the meralco electric wire in our area located at Iceland St. South 2, City of San Marino Subd., Dasmarinas, Cavite. My mobile no. is 09985580308.
Hi, my name is Oneida Santos, I am living in Los Angeles, California, USA. I recently received news from my brother in the Philippines that my files for Meralco Investments/Stocks was stolen sometime in the year of 2009 and 2010, when our house was converted into an apartment complex. Since I lost the whole folder that includes: the original certificate, applications, and other related documents, is there a way for me to retrieve copies of the documents that was stolen? I would like to know what would be the best action to take for this situation. Please contact me through my cell no.# 0013105610826 or via email: email@example.com, or through my brother, Ramel Santos. Cel no. # 933936899 or 9195867017, or his landline no#: 3633799, or via his email: firstname.lastname@example.org.
Sir: I have my residential building under construction along 258 Mayon street, Quezon City. You can see from the emailed picture that your post is obstructing the view and way to my building. Please relocate the post away from my building for about 5 meters. Thank you very much. Truly yours, Atty. Ernesto S. Go
I am from Greenville, Merville, Parañaque and our village experienced a total blackout last night until this hour 8:06 am. My husband has an online job and this power interruption will cost him a penalty. Kindly look into this matter immediately as I called your hotline and they cannot give me an answer as to why power has not yet been restored in our area . Also the cause of power interruption is unknown to them.
Please inform your emergency lineman to kindly visit and check our house Meralco electric main connection located at 168 General Satorre St. Imus, Cavite infront of St. Emeline School,the Brgy post, the electric wires are sparkling and grounded to our gate and the 4 houses no electricity until now. We call the hotline always busy and also the Meralco Bacoor telephone are busy.
Please inform your emergency lineman to kindly visit and check our house at B5 L38 Greensborough, Sabang Dasmarinas Cavite bec our house electricity just died and circuit breaker are all ON. Our house is the only one without electricity at the moment.
Thank you very much and will appreciate your quick action.
Please inform your emergency lineman to kindly visit and check our house Meralco electric main connection located at #6 Schilling Street, Camella Homes 3A, Brgy. Pamplona 3, Las Pinas City, because the electric wires are sparkling and grounded.