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MERALCO Customer Service | Hotline Number
15-April-2013, 10:54 PM
Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.

Meralco Customer Service Hotline Number:
  • 16211 (this is a call center service which is available 24/7, anytime)
  • 631-1111
Meralco Customer Service Hotline Number

You may also send a text message (SMS) to mobile numbers.

Cellphone/Mobile Number:
  • 09209716211
  • 09175516211
You can also contact Meralco's main office telephone number:
  • (02) 631-5567 
Fax Number:
  • (02) 632-8126 
Email Address:
  • corcom@meralco.com.ph 
Company Website:
  • http://www.meralco.com.ph
Do you have any other concern with MERALCO?
Category: Directory | Added by: admin | Tags: MERALCO, number, Hotline, Directory, service, customer
Views: 95507 | Downloads: 0 | Comments: 162 | Rating: 0.0/0
Total comments: 1621 2 3 4 5 6 »
162 Ina Bruno   (03-February-2016 9:15 PM)
Good morning,i am just a concern citizen.please check mr.Aranda's meralco meter.they are 6 families living with him,his house is located here at Panay street corner Bohol street barangay pitogo makati city,with mint green gate and 2 big duhat trees,i saw him one time that at around 6 pm.he turn the meter upside down.i am pretty sure he's been doing this for a long.time to lessen his mothly bill?your meter reader should kniw about.please check the meralco meter of mr Aranda and may i sugggest to transfer it outside the house so it is fair to all of us meralco customer..thank you and have a nice day

161 Mang Juan   (01-February-2016 8:49 PM)
Hi.. please check illegal connection at JP Rizal street corner Lallaña street. the contractor collect moneys per month here... so they wont made inspection

160 ronron   (12-January-2016 3:32 PM)
Hi meralco team..i would like to report an illegal connection here in our place.. the address is blk.10 lot.12 Queen Pillar st.Queens row East City of Bacoor Cavite..Kindly check it..it might cause overloading and cause incident of fire...

159 erl   (11-January-2016 6:23 AM)

My electric bill was lost for January due date. Can I pay my bill using the account number?
Please reply.

Thank you.

158 Mary Rose Estrada   (08-January-2016 7:17 AM)
Hi, good morning.

I'd like to know if there is any other way I could pay my Dec 2015 billing. I was not able to receive my billing, it could not be found by my landlady...is there any other way I could pay for it,or view it since I do not want to have an overdue bill.

Please reply.

Mary Rose

157 felayen   (06-January-2016 10:58 AM)
Good Morning Sir/Madame:

My husband Pedro Corales Paras was a retired Manager at the Power Production Department in Meralco Ortigas Pasig Metro Manila.he has a certifacate of redering 33 years service from July 1,1946 to January 31,1979 at the above mention.We would like to ask if we can get a certifacate of Remitance in cebu (Pag-Ibig)so we can claim the Death Benefits of Pedro Corales Paras .We are hoping for your immediate feedback of our request regarding this matter.

Thank you and more power!

156 Quinciano Corbes   (04-January-2016 9:56 AM)
Dear Sir/Madame:

My wife is the registered subscriber of Meralco power service at 104 Kalumpang Street, Sta. Rosa Village 1, Sta. Rosa, Laguna. I am e-mailing on her behalf to request information re of our consumption for the period ending December 2015. To date we are not in receipt of the bill. Consequently, we are not able to settle.

Kindly advise amount of bill by email to this address or by text message to 0905-550-6831. We are trying to call your branch at Dita, Sta Rosa and San Pedro but it was a very difficult to connect.

Thank you and I hope to receive requested information soonest.

Quinciano Corbes

155 LAARNI BALLESTEROS REBONG   (19-December-2015 7:27 PM)
I would like to report the problem we encounter, since the Meralco team open our metric base the power supply became unstable.On and off supply of current, I' am worried about our appliances probably this can cause damage in our appliances.
Hope that you can check our line.
Thank you!

154 Aphrodite McCormick   (18-December-2015 7:23 PM)
Dear Sir/Madam,
I am writing to ask you if you could email me a copy of the bill for my property in Manila from May 2015 up until now.My property address is,Plot 6,Lot 3,Santa Cecilia,Mission Hills,Antipolo,Rizal,Manila.I have been trying to contact you numerous times,but have had no success.I would also like to inform you that my name has now changed from Cabotage to McCormick.

Kind regards,
Aphrodite McCormick

153 Jessa Sureta   (08-December-2015 4:38 PM)
Gud pm I would like to report an electric interruption just now here in our place Brgy SORO SORO BINAN LAGUNA kindly do some action here we need help asap thanks...

152 Joseph C. Kabiling   (06-December-2015 5:27 PM)
Hello Meralco Team ,

Good Evening id like to report our post light here in Alakaak street Phase 1 -A Dagat dagatan Navotas City. Our two post loight are always keep on shutting down meaning (on-off light) could you checked this . We have many problems encountered when post light is off. Looters, criminals lost in our bacj yards. Please help us.This are the post numbers .
M3 -548 and 549. We already complain this to our barangay.Please need to fix before Christmas .

Merry Christmas Meralco Team

151 Gerry de Guzman   (02-December-2015 6:29 AM)
What is the requirement for changing name of bill for previous and at current??

150 Ludwig Gambuta   (12-November-2015 4:58 PM)
I would like to know when will our electricity be reconnected. We have a child in the house. The bill was already paid off

149 Lilian Tiquia   (11-November-2015 9:23 AM)
Hi, just want to report two busted lights here in Annette 1 St., Marulas, Valenzuela City.

The post # 04-2362 lamp #7, problem the light was busted since August 17, 2014. The other one is post # 04-2407 was affected by thunderstorm just recently. Kindly send repair men immediately as the place is so dark.

148 nyer dela   (29-September-2015 3:48 PM)
Hi. I just want to report an electric interruption here in our place. Brgy. Bagong Silang San Pedro Laguna. Kindly coordinate with me thru my cellphone no. : 09164156284

147 marita guerra   (26-September-2015 2:24 PM)
i would like to follow up on the reconnection of my electrical service today.. service id number 340668500104..thanks pls. reply asap

146 Jastin   (25-September-2015 1:01 PM)
Hi meralco team..i would like to report an illegal connection here in our place.. the address is 473 prudencio st sampaloc manila.(near mercury drug v.cruz).Kindly check it..it might cause overloading and cause incident of fire. You may coordiate with me thru my landline 09984224262

Nurse jastin rhex

145 arsenio t. cruz, jr.   (23-September-2015 7:33 AM)
good morning...i would like to know how much is our outstanding unpaid bills, our electric service was cut-off last sept 3 2015, i found an older billing and got the service id - 337150320102 but not the actual amount, can you provide the current outstanding dues to be paid for you to reconnect our service? i couldn't find the latest billing...

144 JOVELYN JUMARANG   (23-September-2015 3:01 AM)
Can you retrieve my meralco e-bill log-in and password? Full name is JOVELYN TALAIN JUMARANG of CONCEPCION, BATANGAS CITY.

143 dagul   (22-September-2015 5:35 AM)
good day!

just want to report the illegal connection activities doing here in our barangay. the illegal connection is located and place at the front of 1361 f. ma. guerrero st corner 1128 latorre st. barangay 245 tondo, manila and the land mark is holy cross chapel.. the illegal connection operated 24 hours and estimating more than 20 or less than 30 houses are consuming this illegal jumper and and most of them using aircon and others high appliances that cause of overloading and sparkling and sometimes its explode.. others use this for bussines like pisonet estimating 25 pisonet are operating.. once a week the meralco cut it but when the nights come they put it back to tapp it again..
please do action for these illegal activities to avoid fire, explosion and accident and for the safeness of others and to save life... thank you!!!

142 eloise santos   (18-September-2015 11:48 AM)
Hi Meralco!

Just want to ask what are the proper procedures in updating the breakers of our MDP? Does MERALCO need to test/check the new breaker and issue a new serial number for it before installing it in the MDP? What are your procedures and your requirements?

Thank you!

141 liezl grace p.valenzuela   (17-September-2015 8:13 AM)
hi good morning!!
mam i want to clarify what BD principal refund?

140 jennifer guinanao   (16-September-2015 4:22 PM)
Hi good afternoon
its been a month n po kami walang kuryente yung mga nahuli pong nkapagbayad nakabitan n sila ng kuryente bakit kami na first batch untill know wala p rin...grabe nagcall ako nung mon.sep 15 s isa nilang branch well ang sabi magcall nlang dw sila sken s phone pero untill wala pa rin palibhasa nbayaran n sila kaya ok lang...Wala n silang aksyon..

139 Steven   (14-September-2015 5:02 PM)
Im sure enough that we are paying more than what we are using, this is causd by those persons using elecricity but not paying right. (Jumper) Please dont let other people suffer kr shoulder their expenses. Pls do an immediate action. (baranggay Litex)

138 Kate   (12-September-2015 1:28 PM)
Good day!

I've been having problems with my billing statements since April. I've been paying far more than I am supposed to be paying and proved it to be so when I had to pay 5k for my June billing but I was only home 2 weeks that month. Need your urgent reply thanks

137 Crissy   (10-September-2015 11:07 AM)
Hi Meralco

I would like to complain why the meralco personnel in our area cut our connection even without any notice receive from your company? as far as I know there should be a notice first before cutting the connection. >< We haven't receive any disconnection notice.
COmplete Address: bldg.14-043 BLC East Serevice Rd Western Bicutan Taguig

136 raquel fragata   (09-September-2015 2:44 PM)
Hello i wanna ask onli how long to connect the electric meter ? Coz i apply alraedy in a week till now not yet fixed .

135 Jhay   (08-September-2015 8:01 PM)
please check our electricity lines. i think it was hit by lightning. @ pingian 3 zone 3 baranggay pasong tamo. quezon city

134 Jennylyn Aquino   (07-September-2015 11:16 AM)
Good day. I just want to ask why the power here at Brgy. A. Dalusag Gen. Emilio Aguinaldo, Cavite was just interrupted since last night? May I know what's the problem and please update us the status. Thank you.

133 Chona Vergel   (06-September-2015 3:41 AM)
Just want to know kung may expiration ba sang application ng metro para as meralco

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