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MERALCO Customer Service | Hotline Number
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Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.

Meralco Customer Service Hotline Number:
  • 16211 (this is a call center service which is available 24/7, anytime)
  • 631-1111
Meralco Customer Service Hotline Number

You may also send a text message (SMS) to mobile numbers.

Cellphone/Mobile Number:
  • 09209716211
  • 09175516211
You can also contact Meralco's main office telephone number:
  • (02) 631-5567 
Fax Number:
  • (02) 632-8126 
Email Address:
  • corcom@meralco.com.ph 
Company Website:
  • http://www.meralco.com.ph
Do you have any other concern with MERALCO?

Use English language when posting comments. Non-english language will not be published. Don't spam. Don't use offensive language. Write as if talking to a good friend. No textspeak please. (Examples of textspeaks are plz (for please), ty (for thank you), gud, (for good), nyt (for night), etc.)
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Total comments: 761 2 3 4 5 6 »
76 annalyn paed   (16-April-2015 8:47 PM)
I have a problem in my monthly bill..we rent a house and the appliances we have is 2 electric fan and 1 tv and the lights,,when the bill came im wondering because its very big..can you check it..

75 JUN JUN M. RAGO   (08-April-2015 4:22 PM)
May I know the email address, concerning the payment bills.

74 Yogo Lasty   (17-January-2015 9:02 AM)
How i apply senior citizen discount malate residence near Robinson?what is the requirements?

73 Richard Austria   (02-January-2015 1:02 PM)
My concern is the drop Line of my neighbors is fall inside my lot area... Can I request to re arrange or check were is the best place for their drop line... Thanks and best regards

72 Juan Tatad   (01-December-2014 6:03 AM)
i have problem in meralco office in tagaytay,i own small house in indang cavite,meralco personel remove

the meter due of un paid bills.problem is when i pay my bills then ask them to re connect the meter

they tell me to pay 1400 pesos for meter deposit which i the service already(meter no.33222601-4)

they ask me to re connection pay only.. i wish that its not the common practice in tagaytay

71 Carlo Artemio M   (14-November-2014 10:04 AM)
We have no Meralco power since 2AM yesterday due to blown out Meralco fuse. After replacing the fuse at 4 am, they said that we check first the load side before they will turn on the fuse and left immediately. Since there are still 2 fuses that are connected, we requested that the two others be turned off too. The Meralco Trece Martires branch had been telling us that they are already going here but since yesterday nobody came. We are an industrial consumer of good standing. I'm begging the Meralco management to please help us.

70 Carmelita Lazaro Leoncio   (10-November-2014 11:50 AM)
have been trying to contact your hot line to report but to no avail, for a possible faulty line, no running current, on account number 140471486-4 located at hardwork street, logcom village, phase 4b, barangay dela pas, antipolo city, have sought an electrician's help and was informed that the problem lies on the main line connecting the house, please, it's been three days now and i will appreciate it if you could attend to it immediately

69 Emelie Mirabel Estorga   (20-September-2014 3:19 PM)
My friend, Gwen Myrtle D. Dela Cruz residing at Villa San Mateo IV, Guitnang Bayan, San Mateo , Rizal, requested me to inform your good office that they have NO electric power for more than 12 hours now. Your immediate action is highly appreciated.

68 Cherry Rose Ferol Angeles   (19-September-2014 5:34 PM)
im a concern citizen of ph.9 pkg.7a of bagong silang caloocan city. please fix our power supply quickly.

67 Cherry Rose Ferol Angeles   (19-September-2014 5:31 PM)
this is cherry rose angeles i would like to make a follow up action regarding of power trouble at our place in phase 9 bagong silang caloocan city.

66 Nestor Azares Barrientos   (09-September-2014 12:31 PM)
Good day. Please fix our street light with post number N12-0345 located at Texas cor Oregon Sts. Greenland Newtown Subd. Ampid San Mateo Rizal.Anticipating your immediate action. Thank you

65 Daioh Eds   (07-September-2014 1:20 PM)
Goodafternoon...Please,kindly repair our street light at Purok Uno Bgry. Bagong Tanyag Taguig city at the back of Walter Mart.Thank you

64 Mirla Casi   (29-August-2014 12:00 PM)
goodafternoon, our area suffered from fire last April 22, 2014, then the meralco post was damage. there was a meralco personnel or contractor who came and trying to replace the post but he wanted to move and put it up inside our property which is the our drainage. We didn't permit or allow his plan. until now and this time we went to meralco concepcion to deal this matter, but this time we were asked to pay Php 51000 as payment for putting up the post where they think its right. until now it is still a problem because we don't have the amount and we will not pay any. i think it is your concern to put it up for us as cosumer. we were just thinking if they can put it now why ask for a payment. they knew where they can put up the post outside our property but they did not do it then, but now they are asking for payment

63 Isidro Dividina   (22-August-2014 9:52 AM)
We still don't have our power supply since typhoon glenda....we try to call again & agian to calamba branch tel no. 545 1822 but the phone only ringing no answering the phone until now.. here is the complete name address MARIANO JAVIER 2615 ME ( SERVI1) NATIONAL HI-WAY REAL CALAMBA LAGUNA 4027 computer shop, and cignal store, we will temporary top connecting the power supply to our neighbor.... this is a business area hoping for immediate response....thank you

62 Cherryl Singayan Pineda   (31-July-2014 12:06 PM)
we still don't have our power supply since typhoon glenda.. we have reach this matter to ur office and our refernce number is 1407102066... may i hear from ur office a possitive result... tnk u

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