Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.
Meralco Customer Service Hotline Number:
16211 (this is a call center service which is available 24/7, anytime)
You may also send a text message (SMS) to mobile numbers.
You can also contact Meralco's main office telephone number:
Do you have any other concern with MERALCO?
"MERALCO Customer Service | Hotline Number" was written by admin under the Directory category. It has been read times and generated 195 comments. The article was created on .
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Irereport ko ang mga busted post lamp sa UPEHCO Barangay San Luis, Bayugo Buliran Rd. Antipolo City. 6 - 8 Post lamp ay walang ilaw at ito ay main road sa loob ng UPEHCO. Sana mabigyan ito agad ng kalutasan para mag liwanag ang aming lugar. Umaasa ang Pamayanang UPEHCO na ito ay agad na mabigyan pansin. Maraming Salamat at Maligayang Pasko
194Fernando V. Catalasan(27 November 2016 7:58 AM)
Paki-bigyan pansin at gawan ng paraan ang isang poste ng Meralco na kinalalagyan ng mga metro (clustered meter scheme) sa St. John St., St. Michael Subd., Bgy San Miguel, Taguig City. Bagamat ito ay nilagyan ng pansamantalang braces noong kasalukuyang ginagawa ang naturang kalye, ngayon ay nagsisilbing balakid ito sa daanan at dumating ang di inaasahang pangyayari na mabangg ng malaking sasakyan ay magbunga pa ito ng mas malaking problema. Tapos na po ang pag-sasaayos ng lahat ng daan sa St. Michael Subd. at maari na pong daanan ng inyong mga sasakyan na gagawa sa nakatagilid na poste. Maraming salamat sa panahong inukol nyo sa kahilingan nyo sa isang retiradong kawani ng MERALCO.
Paki-check po yung looban/alley na parallel sa pinoy street balut tondo, corner beltran street and salonga street....mga informal settlers na sagana sa libreng kuryenteng jumper.....kasabwat ang barangay officials ng Manila barangay 131 zone 11 balut tondo manila
tanong ko lang po, meron po akong pass due two months august at sept . 500 ng august at 600 ang sept. binabayaran na po ng nanay ko kanina eh ayaw po tanggapin dahil ang gusto ko ng cashier sa meralco sa balagtas bulacan eh bayaran na din daw po yung pang oct eh wala pa naman bill. nakiusap ang nanay ko na pagdating nalang ng bill namin bayaran pero ayaw pumayag ng walanghiyang babae na cashier na un. tanong ko po hindi po ba pwede yun na bayaran nalang yung pang oct pagdating nalang ng bill. maricel santos po ng guiguinto bulacan.
tanong ko lang po, meron po kc akong pass due two months august at sept . 500 ng august at 600 ang sept. binabayaran n po ng nanay ko kanina eh ayaw po tanggapin dahil ang gusto ko ng cashier sa meralco sa balagtas bulacan eh bayaran n din daw po yung pang oct eh wl p nmn bill. nakiusap ang nanay ko n pagdating nlng ng bill namin byrn pero ayw pumyg ng wlnghiyng babae n cashier n un. tanong ko po hindi po b pwede un n byrn nlng ung pang oct pagdating nlng ng bill. maricel santos po ng guiguinto bulacan.
Good evening, I just want to ask our bill under the name of Mr. Eduardo Navarro of 456 National Road, Tibag, Pulilan Bulacan with SIN 324896400101. I didn't receive the bill which is due today. Thank you very much.
bakit po mahirap pong tawagan ung mga emergency hotline nyo? mayroon po sana kong irereport na isang bahay na naputol yong dalawang linya sa may labas, eh delikado po kasi dahil umuulan pa. sana po maaksiyonan niyo agad dahil po delikado. dito po sa bahayang pagasa phase 14,kamantigue st.
good morning po ipapafollow up ko lang po let sana yung linya po ng kuryente dito po sa amin sa 233 marahan alfonso cavite.. landmark po na malapit sa saint michael chapel..kagabi po my nagpunta na po na taga meralco po my inayos po sila sa linya ng kuryente namen pero nagbiblink pa din po yung mga ilaw namin... ang sabi po nila kapag ganun pa din po daw ifollow up nalang po ulet namin.. salamat po sana maaksyonan po agad..
Pwede po bang mag inspection po kayo dito BF homes phase 3 paki tingnan ang bahay sa corner ng eater lily st from gate 2 right side corner ng easter lily st mga tao dyan nakitira lang walang po yan kuryente at tubig itong pong nagpalit ng BOD meron na silang ilaw paki check po kung saan sila naka kabit may makita kayo wire sa likod malapit buong nila wire papasok sa loob nila. Please lang po concern lang pa ako nagbabayad kami ng maayos
irereport lang po namin dito sa sampaloc, manila ang isang bahay or compound na patuloy na nag-eenjoy sa illegal connection ng kuryente sa inyong poste po. last february, napuntahan po ng inyong engineering team ang compound nila. pinutol po yung linya at kumuha daw ng one (1) foot na sample ng kuryente daw na may naputol silang linya. pero ng hapon na, nakita po ilang kapitbahay na kinakabit na naman po ng may-ari ng bahay ang linya. kaya meron na naman silang kuryente hanggang sa ngayon po.
nagtataka lang po kami kung bakit hanggang ngayon hindi pa din sila nakaksuhan ng Meralco. Ang sabi ng may-ari, pinagmamalaki pa nila na binabayaran daw nila ang mga taga-meralco kaya drama lang daw ang pagputol ng linya para may report daw po sila. malakas daw sila sa mga taga-engineering ng meralco.
Ngayon po, sinisingil nga daw ng tig- 1,000.00 ang mga nasa compound nila dahil bayad daw iyun sa meralco engineering.
Ilang beses na din po silang muntikan ng magkasunog dahil sa dami po ng mga appliances nila. maam/sir, nagbabayad po kami ng maayos sa Meralco, kami ang nagbabayad ng mga generation loss pero bakit po wala pa kayong action sa mga ganitong sitwasyon.
Heto po ang complete address sa nila; No. 441-B F. cayco st., sampaloc, manila. nasa loob po ng compound ag inyong poste kaya malakas po ang loob nila. Elvie at Boy campos po ang nagkakabit ng illegal na connection. sinasabi nila sila ang may-ari ng bahay pero pag may pumuntang taga-meralco sinasabi nila caretaker lang daw po sila.
SANA MABIGYAN NYO NAMAN PO NG ACTION AGAD .Natatakot po kami sa mangyayaring sunog na sa kanila ang dahilan. saka protection naman po sa amin na nagbabayad ng maayos sa inyo po
Ask ko lang po kung pwede po na ma-trim yung mga sanga ng punong mangga na masyado na pong natakpan ang kable ng kuryente sa amin. Can we avail yung service regarding that po. Sa pandi bulacan po kami. Thanks po
I would like to know if its possible I will pay my electric bill for two payments because my bill was 16,045.00 the reason delay remittance. Hope and pray my email will answer as soon as possible. thank you very much.
Yong poste sa tabing bahay namin ay nakadikit na sa bubong namin. Tumagilid na siya. Pag lumindol baka mabuwal at tumama sa bahay namin. Last yr inireport ko na po ito . Sabi sa akin ililipat ng Meralco Cainta. pero hanggang ngayon ay walang aksyon.. SID443770010102...paki bigyan nga aksyon. Baka may mangyari na ayaw natin dumating.
Dear Sir/Ma'am, I would like to report the rampant illegal connection in West Riverside, San Francisco Del Monte, Quezon City. it has been observed that when meralco employees confiscated the illegal connection, after such the residents again brought out their wires and illegally connect when the meralco employee leave the area. Hope that this will be given attention so that there will be no more illegal connection at the said area. thank you and god bless.
Good day ma'am/sir May I ask for personal assistance regarding our payment. We havent still recieved our slip for the month of May. We are worried that our electricity might be cut-off. Hoping for your urgent reply toward this matter
I would like to report an illegal connection here at Villanueva st. Near heroes del 96 Caloocan city. It has been observed that this the 3rd time that we reported the matter but your employee didn't even bother to cut it but instead they just talk to the suspects. (Datin Resident; Depante resident; Pabustan resident) all at Villanueva st.
My name is Rene Baloloy a resident of Carissa Homes, Punta Uno, Tanza, Cavite.
We would like your good office to please look into this recurring problem of the residents of Carissa Homes, in Tanza ,Cavite.
Every time there is strong rains and thunderstorms, we always experience low power supply that goes below the normal 220 volts. Feels like its down to 110. This cause too much inconvenience to the residents as just like other subdivisions, water supply are run by electric pumps. So when there is power interruptions or power goes below the normal 220 volts, the pump cannot function thus, water supply is also cut off.
We are very worried now with the onset of the rainy season, thunderstorms are going to be expected and worst typhoons.
This problem has been continuing for several years now.
Please look into this problem of the residents and we are hoping for your immediate and permanent action to this problem.
I would like to inquire on what to do for our meralco line that was just recently cut by your linemen. and how much do we have to pay so that we can reconnect soonest. Meralco bill service ID No. is 206190001-6. I just found out that we have an unpaid bill of P10,000 plus and hope you can give us a consideration on how much lesser we can pay so that the line will be reconnected. But I promise to pay the balance the soonest too.
I watched the report regarding the fire that hit BRGY Botocan in QC. Apparently the cause is related to electrical wiring and the like. I fear that my place is prone to the same scenario since my residence here in BRGY 29 Zone 5 in Pasay City have illegal connections... sad to say that these people who enjoy free electricity abuse the power since many are using air-condiitioning units. I hope I will see your crew cutting down the wires of these electric thieves. More power to your company. Thanks
Good eve! I would like to follow up the status of our complaint of an illegal connection, our address is 290 Lavezares Street,corner Madrid Binondo, Manila. We called yesterday to file a complaint but we still haven't received any feedback from you regarding this issue. I was wondering if we would be receiving a rebate on our bill if you still haven't settled the issue. Thanks and please make an immediate action.
good day, i would like to report an illegal connection since october last year util now, the address is 4F VM Townhouse 9 de febrero st mandaluyong city..Kindly check it..it might cause overloading and cause incident of fire
Good morning,i am just a concern citizen.please check mr.Aranda's meralco meter.they are 6 families living with him,his house is located here at Panay street corner Bohol street barangay pitogo makati city,with mint green gate and 2 big duhat trees,i saw him one time that at around 6 pm.he turn the meter upside down.i am pretty sure he's been doing this for a long.time to lessen his mothly bill?your meter reader should kniw about.please check the meralco meter of mr Aranda and may i sugggest to transfer it outside the house so it is fair to all of us meralco customer..thank you and have a nice day
Hi meralco team..i would like to report an illegal connection here in our place.. the address is blk.10 lot.12 Queen Pillar st.Queens row East City of Bacoor Cavite..Kindly check it..it might cause overloading and cause incident of fire...
I'd like to know if there is any other way I could pay my Dec 2015 billing. I was not able to receive my billing, it could not be found by my landlady...is there any other way I could pay for it,or view it since I do not want to have an overdue bill.
My husband Pedro Corales Paras was a retired Manager at the Power Production Department in Meralco Ortigas Pasig Metro Manila.he has a certifacate of redering 33 years service from July 1,1946 to January 31,1979 at the above mention.We would like to ask if we can get a certifacate of Remitance in cebu (Pag-Ibig)so we can claim the Death Benefits of Pedro Corales Paras .We are hoping for your immediate feedback of our request regarding this matter.
My wife is the registered subscriber of Meralco power service at 104 Kalumpang Street, Sta. Rosa Village 1, Sta. Rosa, Laguna. I am e-mailing on her behalf to request information re of our consumption for the period ending December 2015. To date we are not in receipt of the bill. Consequently, we are not able to settle.
Kindly advise amount of bill by email to this address or by text message to 0905-550-6831. We are trying to call your branch at Dita, Sta Rosa and San Pedro but it was a very difficult to connect.
Thank you and I hope to receive requested information soonest.
155LAARNI BALLESTEROS REBONG(19 December 2015 7:27 PM)
I would like to report the problem we encounter, since the Meralco team open our metric base the power supply became unstable.On and off supply of current, I' am worried about our appliances probably this can cause damage in our appliances. Hope that you can check our line. Thank you!
Dear Sir/Madam, I am writing to ask you if you could email me a copy of the bill for my property in Manila from May 2015 up until now.My property address is,Plot 6,Lot 3,Santa Cecilia,Mission Hills,Antipolo,Rizal,Manila.I have been trying to contact you numerous times,but have had no success.I would also like to inform you that my name has now changed from Cabotage to McCormick.
Good Evening id like to report our post light here in Alakaak street Phase 1 -A Dagat dagatan Navotas City. Our two post loight are always keep on shutting down meaning (on-off light) could you checked this . We have many problems encountered when post light is off. Looters, criminals lost in our bacj yards. Please help us.This are the post numbers . M3 -548 and 549. We already complain this to our barangay.Please need to fix before Christmas .
Hi, just want to report two busted lights here in Annette 1 St., Marulas, Valenzuela City.
The post # 04-2362 lamp #7, problem the light was busted since August 17, 2014. The other one is post # 04-2407 was affected by thunderstorm just recently. Kindly send repair men immediately as the place is so dark.
Hi meralco team..i would like to report an illegal connection here in our place.. the address is 473 prudencio st sampaloc manila.(near mercury drug v.cruz).Kindly check it..it might cause overloading and cause incident of fire. You may coordiate with me thru my landline 09984224262
145arsenio t. cruz, jr.(23 September 2015 7:33 AM)
good morning...i would like to know how much is our outstanding unpaid bills, our electric service was cut-off last sept 3 2015, i found an older billing and got the service id - 337150320102 but not the actual amount, can you provide the current outstanding dues to be paid for you to reconnect our service? i couldn't find the latest billing...
just want to report the illegal connection activities doing here in our barangay. the illegal connection is located and place at the front of 1361 f. ma. guerrero st corner 1128 latorre st. barangay 245 tondo, manila and the land mark is holy cross chapel.. the illegal connection operated 24 hours and estimating more than 20 or less than 30 houses are consuming this illegal jumper and and most of them using aircon and others high appliances that cause of overloading and sparkling and sometimes its explode.. others use this for bussines like pisonet estimating 25 pisonet are operating.. once a week the meralco cut it but when the nights come they put it back to tapp it again.. please do action for these illegal activities to avoid fire, explosion and accident and for the safeness of others and to save life... thank you!!!
Just want to ask what are the proper procedures in updating the breakers of our MDP? Does MERALCO need to test/check the new breaker and issue a new serial number for it before installing it in the MDP? What are your procedures and your requirements?
Hi good afternoon its been a month n po kami walang kuryente yung mga nahuli pong nkapagbayad nakabitan n sila ng kuryente bakit kami na first batch untill know wala p rin...grabe nagcall ako nung mon.sep 15 s isa nilang branch well ang sabi magcall nlang dw sila sken s phone pero untill wala pa rin palibhasa nbayaran n sila kaya ok lang...Wala n silang aksyon..
Im sure enough that we are paying more than what we are using, this is causd by those persons using elecricity but not paying right. (Jumper) Please dont let other people suffer kr shoulder their expenses. Pls do an immediate action. (baranggay Litex)
I've been having problems with my billing statements since April. I've been paying far more than I am supposed to be paying and proved it to be so when I had to pay 5k for my June billing but I was only home 2 weeks that month. Need your urgent reply thanks
I would like to complain why the meralco personnel in our area cut our connection even without any notice receive from your company? as far as I know there should be a notice first before cutting the connection. >< We haven't receive any disconnection notice. COmplete Address: bldg.14-043 BLC East Serevice Rd Western Bicutan Taguig
Good day. I just want to ask why the power here at Brgy. A. Dalusag Gen. Emilio Aguinaldo, Cavite was just interrupted since last night? May I know what's the problem and please update us the status. Thank you.
I just want to ask when can you reconnect or when can you put back our meter we already paid the bills last week but until now meralco sta.maria bulacan didn't do any action to return it the service id no.is 328381500102 the name is adelfa Viagedor
May I ask for a reference number as proof that I lost electricity on Aug. 21, 2015 between 1:20 pm to 3 pm. I need it as for company's requirement so I won't get any penalty.My mother/ Acct name: Cecilia Tolentino of Blk. 15 Lot 26 Phase 2 PInagsama Village Western Bicutan, Taguig. Acct. no: 432914120101. I need it asap.
I TRIED YOUR EMAIL ADD POSTED HERE. IT'S NOT WORKING. I ONLY GOT FAILURE SENDING NOTICE. ALSO, IS IT POSSIBLE FOR YOU TO SET A SPECIFIC DAY/DATE WHEN YOUR STAFF WILL BE COMING SO WE WILL NOT BE CAUGHT UNAWARE EVEN IF WE HAVE ALREADY CANCELLED APPOINTMENTS JUST TO WAIT FOR THEM TO COME??? IT WILL BE THE SECOND TIME WE WILL HAVE TO CANCEL APPOINTMENTS. WHICH IS SO INCONVENIENT AND SO FRUSTRATING. WE HAVE LIVES TO LIVE TOO... AND MONEY TO EARN TO PAY OUR BILLS... TO PAY Y O U.
My name is Ruth Lucero, may I request to cut some of trees which is already above the meralco electric wire in our area located at Iceland St. South 2, City of San Marino Subd., Dasmarinas, Cavite. My mobile no. is 09985580308.
Hi, my name is Oneida Santos, I am living in Los Angeles, California, USA. I recently received news from my brother in the Philippines that my files for Meralco Investments/Stocks was stolen sometime in the year of 2009 and 2010, when our house was converted into an apartment complex. Since I lost the whole folder that includes: the original certificate, applications, and other related documents, is there a way for me to retrieve copies of the documents that was stolen? I would like to know what would be the best action to take for this situation. Please contact me through my cell no.# 0013105610826 or via email: firstname.lastname@example.org, or through my brother, Ramel Santos. Cel no. # 933936899 or 9195867017, or his landline no#: 3633799, or via his email: email@example.com.
Sir: I have my residential building under construction along 258 Mayon street, Quezon City. You can see from the emailed picture that your post is obstructing the view and way to my building. Please relocate the post away from my building for about 5 meters. Thank you very much. Truly yours, Atty. Ernesto S. Go
I am from Greenville, Merville, Parañaque and our village experienced a total blackout last night until this hour 8:06 am. My husband has an online job and this power interruption will cost him a penalty. Kindly look into this matter immediately as I called your hotline and they cannot give me an answer as to why power has not yet been restored in our area . Also the cause of power interruption is unknown to them.
116Maria Concepcion Bitancor(04 August 2015 4:30 PM)
Please inform your emergency lineman to kindly visit and check our house Meralco electric main connection located at 168 General Satorre St. Imus, Cavite infront of St. Emeline School,the Brgy post, the electric wires are sparkling and grounded to our gate and the 4 houses no electricity until now. We call the hotline always busy and also the Meralco Bacoor telephone are busy.
Please inform your emergency lineman to kindly visit and check our house at B5 L38 Greensborough, Sabang Dasmarinas Cavite bec our house electricity just died and circuit breaker are all ON. Our house is the only one without electricity at the moment.
Thank you very much and will appreciate your quick action.
Please inform your emergency lineman to kindly visit and check our house Meralco electric main connection located at #6 Schilling Street, Camella Homes 3A, Brgy. Pamplona 3, Las Pinas City, because the electric wires are sparkling and grounded.
Please check our application @ lancaster city, we apply since May, 2015 until now the meter is not yet install. The representative on site Mr. Roleo hiding and not answering our call.Our address Block 4 lot 21 Sommerset lancaster city,Brgy Navarro Cavite. Thanks for any action.
112Christopher Andrew T. Rint(11 July 2015 10:47 AM)
please visit our house electric line meralco we have trouble on our electric connection here the conductor wires above our house is sparking and we dont have electricty in our house.. this might cause fire if will not be repaired.. my address is BLK 81 LOT 14 PUROK 7, VICTORIA REYES CIT OF DASMARIÑAS, CAVITE. respectfully hoping for your consideration..
can you fix some trouble here in 0019LT (NEAR) block 17 ST Green valley Sub.d Sect A San NIcolas III bacoor 4102 cavite nagka short kasi at naputol po sa mismong linya ninyo sa transformer po sana po maayos agad kasi wala po kaming ilaw this night sana po maayos ninyo agad
Please check our electrical power flunctuate and there some sparkling to your service drop wire. our location is Lot 12 blok 12 Green Mark Homes Malagasang 2b Imus Cavite we got meralco service ID# 409318660102
dear mam/sir, di ko makontak ang dalawang emergency numbers ninyo 09209716211 at 09175516211 wala pong kuryente ang mismong bahay namin, ang poste daw po ay kumikislap, umaapoy tuwing itataas ang main switch sa loob ng bahay, nandito po ako sa saudi ilan beses na raw po silang tumatawag puro pangako po na darating sila within 2 to 4 hours. . .hangga ngayon po wala parin... baka po matutulungan ninyo ang pamilya ko. .puro babae po sila doon. address po namin: # 6 cruz compound (KOKRAN) sto nino st., barangay snan jose antipolo city rizal. marami pong salamat
Good Day, i follow up report my electric since july 6 9am no power. please assist the wire was cut on the tree its delicates nearest to my house ref#1507009081 service id# 4083977501 name: teofilo ganega address: 969 ragatan anabu i-g imus cavite
please urgent badly needed. thank you and GOB BLESS
I would like to request if the monthly billing will be given directly to this address Elmer Santos to block 6 lot 12 Luzville subdivisions Bgy DelaPaz, Antipolo rizal because I got the the said documents late thus settle it late.
i called customer service no. 631-1111 two weeks ago and gave me REF# 13712190. I requested for a reset of password for bills online under Service ID No. 425621790101. i have given my email address and mobile number but till now never received any response. i just want to view the bills so i can pay on time. PLEASE HELP. thanks.
Kindly check to current meralco bill of my nephew under SIN 453271320101 favor Jomar Duenas Enano. I am the one who is leaving on the said house. We have not recieved any electric bill this month of June.
Meralco please check the electric connection of New Intramuros Subd and North Susana Executive Village here along in Commonwealth Quezon City. Its been 3 hours brown out already while theres a strong rain a while ago. Kindly give us light end electric. Thanks
What happen to my emergency follow up with incident #1506027916!!!!...It seems we are being ignored for this matter that not even a single reply from your company happen....is this how you treat consumers who badly needed your help for the safetiness of our family! I have made a call to your CSR for five times and provided me names of 2 person who will check our area together with their pick up body # but to no avail.I even texted you for a number of times from the 2 mobile numbers you have provided..We got kids and babies here for christ sake! Have a heart to respond and take action to this very important matter.
I would like to follow up our application medyo matagal na po kasi ito Since April 22, 2015. I have written your office two letters aside from the three visits I made in Meralco Sampaloc.
Mr. JB Jacinto already went to our place twice to investigate.
Your front liner, Shirley mentioned that my application is already for approval since three weeks ago. I would just like to know when can I expect a positive response to my request... We need to your help very much...
Good day! We have a problem with our electricity at home. This is my address, Lot 15, Block 48, Harmony Hills II Subd., Brgy. Loma de Gato, Marilao, Bulacan. I was trying to reach ANY of your department from different locations but until unfortunately now I haven't talked to anyone else yet. It's either the line was busy or just kept ringing. What's going on? I need someone to check our line. And your time and quick response will be truly appreciated. Here is my contact number. 09158949310.
Good day and God Bless. Our Meralco bill never gets lower than p3,300 a month. Ours was a residential apartment. My brother was the only left in the house when we go the office and school everyday. we dont have aircons and washing machine. We have our clothes wash and press in the laundry shop. Our neighbors have arcons and have a small business like selling mereiendas and cold drinks. could it be possible that their consumption was being charge to ours? Kindly look into this matter the soonest. Thanks.
Good day and God Bless. Our meralco bill never went lower than P3,300 a month. Our was a residential apartment. My brother was the only left when we go the the office and school everyday. We dont have aircon. We have our cloths wash and press in the laundry shop. our neughbors have aircons and washing machines. Could it be posiible that their bills was being charge to ours? or could it be possible that theres a hocus pocus being done to our meter?
Good Day!! I just wanna ask if i can call meralco for our meralco bill even if we dont have the meralco bill? I just wanna advance my payment.. And is it possible to pay the bill without the billing statement? Thanks
Good evening. we have a power interruption here in M. Aquino st niugan malabon city can you please check what could be the reason on this matter because we are concern for the children suffering from a very hot temperature they cant sleep because of this. thanks.
MERALCO Dasmarinas Business Offic e Aguinaldo Highway, Dasmarinas Cavite
Subject: Charges based on Estimated or Average Consumption
Relative to my email advise regarding very low billing last January 2015 ( covering December 27- January 27 2015 consumption) wherein we are only charged for 30kw consumption. Being an obedient patronizer, I took the effort of reporting the matter to Meralco asap, after determining that the meter itself is the culprit. Meralco on the otherhand, immediately took action by getting the defective meter and replaced it with a digital one... Thank you very much for that....
Afterwards, we were told that the defective meter will be subject for checking at Meralco Ortigas and then was diagnosed of " defective" maybe due to wear and tear process etc etc.....
Prior to this actions,. I made a two emails to Meralco ( one to Dasma Office and the other one to Central Office) because my first email is not being acknowledge, and requested the Head office to forward my first email to correct email address where it should be address in Dasmarinas Office
Now, I am writing because, we receive a letter dated May 5, saying that we will be billed for another 118Kw used apart from the first 30Kw being charged to us or a total of 148Kw.. which according to the letter is based on our average monthly consumption. I would like to complaint on this because during that time, after the school vacation, I am the only one left at the house because my whole family visited my in-laws and spent Christmas and new year there , they only came back in the first week or January 5 to be exact, because January 6 is the resumption or opening of the school. I also email to MERALCO that 30Kw may be too low for our billing but I totally disagree for 148kw use because my family are not at home for almost more than 2 weeks... apart from that, it’s still cold that time and I seldom use electric fan, I stay at the office Monday - Saturday, leaving 5am and arriving by 9:00 Pm during that time - it’s impossible for me to consume that Kw then.
To attest this, I attached my last year (2014) billing wherein we only consume around 96kw or total of Php 800+ billing for the same time... this is more accurate because it’s been our customs to visit my mother in-laws immediately upon school break or every year. -
With this, I would like to inform you that I disagree on this method of computation, second, I am legit MERALCO subscriber and immediately report the " matter " to you, while other took the opportunity to enjoy the unlimited electricity brought by their defective meters, I would like to request MERALCO then to be fair either by waiving this additional 118Kw because average consumption method is inaccurate or use the old 2014 billing as basis.
I hope you understand our predicament here... Hope to hear your immediate reply " para lumiwanag ang bukas" naming lahat.
Melvyn C. Papa For and in behalf of Ms. Nora Enoc (Current tenants)
We still don't have a power supply here in purok 1 block 5 bayanan muntinlupa city...we always call the meralco alabang branch and they are always says that they need to survey our place and promise that they turn our power on..but until now there are no action regarding this..i have a 3 month old baby and lola age 76 years old..im begging you meralco to help us please..i hope that tomorrow the meralco alabang team will go here to fix this problem...im a good payer..so i think one week is enough for us to suffer..thank you so much...
i would like to check if our concern about our electricity complain here in pateros because around 8-9pm the drop suddenly spark we already call costumer hotline for a quick response but its been 3hour now but there is no one here to fix it we have 2 house that has no power because we are afraid it will start a fire please bear with us help us
We have been experiencing power outage here in Malanday, Marikina since 7pm. Please immediately send a tech team and repair our power lines. The sooner we get out power back, the better. Your urgent response will be very much appreciated. Thank you.
i just want to request if you can check our account. our monthly bill from october 2014 up to now is always zero. i have done advance payment but i don't know if it can still cover the bill up to now. please check it because we don't want to have a problem in the long run. this is our service id no. 411794720101 cavite area
we still dont have a power supply starting 10 am in the morning till now can you help us to back our power supply we use k load our service id number is 370369840101 we load again a few minutes but still dont have a power supply our load balance as of now is 176 . help us please i have a baby
we just bought a house from one of the subdivision in cavite since the old owner has an unpaid bill of 16,000 we wanna know if we can just have a new account or name and how much would it cost us. do we still have to settle the bill of the old owner for us to have a new account or subscription
We have no Meralco power since 2AM yesterday due to blown out Meralco fuse. After replacing the fuse at 4 am, they said that we check first the load side before they will turn on the fuse and left immediately. Since there are still 2 fuses that are connected, we requested that the two others be turned off too. The Meralco Trece Martires branch had been telling us that they are already going here but since yesterday nobody came. We are an industrial consumer of good standing. I'm begging the Meralco management to please help us.
70Carmelita Lazaro Leoncio(10 November 2014 11:50 AM)
have been trying to contact your hot line to report but to no avail, for a possible faulty line, no running current, on account number 140471486-4 located at hardwork street, logcom village, phase 4b, barangay dela pas, antipolo city, have sought an electrician's help and was informed that the problem lies on the main line connecting the house, please, it's been three days now and i will appreciate it if you could attend to it immediately
69Emelie Mirabel Estorga(20 September 2014 3:19 PM)
My friend, Gwen Myrtle D. Dela Cruz residing at Villa San Mateo IV, Guitnang Bayan, San Mateo , Rizal, requested me to inform your good office that they have NO electric power for more than 12 hours now. Your immediate action is highly appreciated.
goodafternoon, our area suffered from fire last April 22, 2014, then the meralco post was damage. there was a meralco personnel or contractor who came and trying to replace the post but he wanted to move and put it up inside our property which is the our drainage. We didn't permit or allow his plan. until now and this time we went to meralco concepcion to deal this matter, but this time we were asked to pay Php 51000 as payment for putting up the post where they think its right. until now it is still a problem because we don't have the amount and we will not pay any. i think it is your concern to put it up for us as cosumer. we were just thinking if they can put it now why ask for a payment. they knew where they can put up the post outside our property but they did not do it then, but now they are asking for payment
We still don't have our power supply since typhoon glenda....we try to call again & agian to calamba branch tel no. 545 1822 but the phone only ringing no answering the phone until now.. here is the complete name address MARIANO JAVIER 2615 ME ( SERVI1) NATIONAL HI-WAY REAL CALAMBA LAGUNA 4027 computer shop, and cignal store, we will temporary top connecting the power supply to our neighbor.... this is a business area hoping for immediate response....thank you
this is cherryl pineda, i would like to make a follow up regarding power trouble at our place we have reported this to ur office and our reference number is 1407102066... pls, we dont have electricity since the typhoon glenda....
This is Cristina Abajon, I would like to report that some part in our area dont have elctricity including us last night until now due to spark of wiring, pls, send electrician to fix it. This is our address #306B Ibayo maligaya St. Sauyo Q.C. thank you
i've reported about the wiring problem in our area, sparks are present in many times and people here are all bothered. it's 11:30 pm and we hope some technician from meralco will, please ,check the wiring system as soon as possible for it may lead to a bigger problem. the call center agent just file a report and nothing follows.. pls if someone from meralco is reading this please sent someone from your good office to assure some peace of mind for us.. we all can't sleep.. ty
I am making a follow up power restoration in behalf of the people of BALAGBAG MAHABANG KAHOY LEJOS, INDANG, CAVITE. Our power line passes through farmlands and not along the highway. The feedback is always NON AVAILABILITY OF POLES. Also, our water sources is electrically powered deep well, so NO POWER, NO WATER in the area. PLEASE HELP!
I'm reporting my electricity wire was cut due to Typhoon Glenda in Blk 1 Lot 23 Vittoria Subd. Molino Blvd. Bacoor Cavite.Service ID Number 165789101-8 I'm Begging you please visit and assist our home. Still hoping for your immediate action it was 5 days ago since I reported to your office and until now there is no action.
Please be informed that until now we don't have electricity in our place since July 16,2014 at 245 Electrical Domestic Road Pasay City. I appreciate your immediate action regarding this matter. Thank you...
Im reporting power outage on our area Exeter cor Midway St. Foresthills Subd. Brgy Gulod, Novaliches Proper. We have no power since Wednesday 16July14 Typhoon Glenda. Street around us have electricity except ours so it would be great if you guys can visit and fix our electricity thanks
I would like to report that there is still no electricity in some part of scout funtebella extension due to a busted transformer. it happened when power was restored and the transformer was on fire after a few minutes. our neighbors have electricity except middle part of our street. our exact address, 188 scout fuentebella, diliman, q.c. we are located at the back of meralco EDSA Kamuning branch. thank you, roel estoque
Kindly check the power line connection of the unit on Block26 Lot3 West Governor Heights, Brgy Cabuco, Trece Martirez Cavite. A main line coming from a transformer is where all units on that street have their power lines tapped to and are now working except this line. Looking forward for your prompt response.
please be informed until now there is no electricity power at DAANG BAKAL SAN MATEO RIZAL. Other place at San Mateo had a power. So please visit that area as soon as possible. From July 16 up to now there is no power.
Im reporting my brothers electric service in Bel Aldea, Gen. Trias Cavite...Brgy San Fransisco, Sitio de Fuego... still no electricity... all the whole subdivision still got no power up to this time... please hasten the restoration... because most f areas in Cavite also doesnt have water... when electricity is down...
PLEASE BE ADVISED THAT THERE IS NO ELECTRICITY YET IN OUR PLACE WITH ADDRESS - BAT COMPOUND PILDERA II ROAD 4 N.A.I.A. PASAY CITY SINCE THE ONSLAUGHT OF TYPHOON GLENDA. WE WOULD APPRECIATE RESTORING POWER IMMEDIATELY. THANK YOU AND ALL THE BEST!
Please be informed that until now there is no electricity in our hospital - Our Lady of Peace Hospital in San Dionisio Parañaque City. Our generator is running for almost 5days now (without interruption) and we can't turn it OFF since we have lots of patients using ventilator and other life support machines, not to mention the daily operation being done in the operating room and the in-patients we have that needs proper ventilations. Please kindly prioritize our hospital this time because our worry is that we are running out of cash for the daily purchase of diesel fuel for our genset (10-12t daily) and possible breakdown of the genset since it has been running for almost 5days now. Please prioritize us and visit our hospital. Since the first day of power loss, no body from your department ever visit our hospital and informed rather give us information on when will be the exact date to resume the power. We've been trying to contact your hotline but its always busy. MERALCO KINDLY DO YOUR JOB AND RESPONSIBILITIES. IMMEDIATE ACTIONS REGARDING THIS MATTER IS ALL WE NEED!
Goodmorning! I would like to report our electricity wire was cut due to typhoon Glenda. My neighbor had all electricity except our home. Please kindly assist and visit our home 0042 LT(A) block 40 Cityhomes Resortville Ph IV Langkaan II Dasmarinas Cavite 4114. Your prompt response, it help us so much. Thank You and More Power!!! I am Michelle Marmon
Please be informed that up to this date there is no electricity in our place, Senatorial Road Barangay Batasan Hills, Q.C. I've noticed yesterday when I got home from work that almost all of the streets in batasan has electricity except us. Do you mind looking into this matter because I am paying about PhP3,000.00 a month (too expensive) then your service is too slow...Please attend to this problem the soonest possible time.
I'm Alvin Capistrano. Robinson Circle, Oranbo, Pasig City. We still do not have power for the past 36 hours but nearby houses have power already. This might be caused a by a broken power line caused by the typhoon.
Power has not been restored in our area at Balite, Montalban, Rizal until this time, power went out yesterday at 7am. Most of the barangays in Montalban have been energized since last night. Please check and restore the power in our area. Thank you
I would like to report at #57 P. Tuazon Blvd., Brgy. San Martin de Porres, Cubao, Quezon City. Still there is NO POWER since yesterday, We need your immediate assistance because it is business line and only in our side has NO POWER due to there is one post is damage and fell. Please do an action so that it will not caused an accident. We've been trying to call all your hotline numbers and it is not working. We need your help badly. Thank you and hoping for immediate response.
Good day!May we know when will the power be restored in EP Village Phase 2, Brgy Pinagsama Taguig City? As early as 2AM yesterday we don't have the electricity until now. For your Kindest and urgent assistance to action on this please. Thank you very much.
May we know when will the power be back in EP Village Phase 2, Brgy Pinagsama Taguig City? As early as 2am yesterday we don't have electricity until now. For your kindest and urgent assistance please. Thank you
I would like to ask when will be the repair of the Transformer at our street at Ipil Street, East Drive Marikina Heights Marikina City. The whole Barangay have their power but only our Street at East drive doesn't have. This was due of Transformer fell down. I am begging you to repair it immediately because the foods inside my ref may decay.
May I know when will the power be back at San Isidro St., Holy Spirit, Quezon City. There was no power for almost 24 hours now but nearby streets have already power. Please do something about this coz our food in the fridge are already rotten and I have a baby who is sick so please I beg you to do something on this. i've been calling all those numbers you posted but its not functioning accordingly. Please do something on this. thank you and looking forward for a better service from you.
This is herberth silverio, 39 mango st., commonwealth, Q.C., I just want to ask when will power be restored in Don Fabian Ext. & Castillo Sts, Bgy. Commonwealth, Q.C., we dont have power since yesterday morning but nearby areas/streets was already energized yesterday afternoon. Pls. attend to this, there maybe line problem in the area. thanks a lot.
Please check our place in kingstown 2 bagumbong Caloocan City no power since july 16 5am until today we've been trying to contact your emergency number 16211 to report the matter but number is too busy this is near caloocan science highschool or near saranay in caloocan city. your utmost attention is needed immediately thanks.
hi im a concerned citizen of villa sole condominium here in 452 amang rodriguez pasig city, please help us because we are experiencing power failure since this morning. hoping for your immediate response and action
goodafternoon MEralco. I would like to request for line cable check in my mother's house at 99 A. Mabini St. Burgos Rodriguez, Rizal. It seems that the line cable is not properly attach to its holdings. we are afraid of what can it bring like fire . Pls do inspect and fix as soon as possible. thank you
I would like to report about the power outage here in meycauayan bulacan. No heavy rain, no flood, no lightning or thunder. People needs to work here. We cant even send sms to the number provided above.
Sir/madam, I'am a concern citizen of brgy 124 malaya st. balut tondo manila our neighbor! was an ilegal jumper name LALING CRUZ, CELIA MARTINEZ, and ESTER PADASAS laling cruz has 8computer that operated 24/7 and celia martinez has a burding house and ester padasas here ware!are in the top of the roof pls. Give an action of this more power Godbless.
can't u do anything for speedy connection of electricity in SAN JOSE HEIGHTS, BRGY. MUZON, SAN JOSE DEL MONTE BULACAN. our application is with the subcontractor already but they're too slow to do their job
I would like to have my statement billing in my name. I bought my house from Ramon Camahort more than 10 years ago. Proof of this is the Land title . Can I have this done immediately? My address is at 10 MARS ST., BRICKTOWN SUBDV., MOONWALK, PARANAQUE CITY, service I.D. # 46493101-5