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MERALCO Customer Service | Hotline Number
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Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.


Meralco Customer Service Hotline Number:
  • 16211 (this is a call center service which is available 24/7, anytime)
  • 631-1111
Meralco Customer Service Hotline Number

You may also send a text message (SMS) to mobile numbers.

Cellphone/Mobile Number:
  • 09209716211
  • 09175516211
You can also contact Meralco's main office telephone number:
  • (02) 631-5567 
Fax Number:
  • (02) 632-8126 
Email Address:
  • corcom@meralco.com.ph 
Company Website:
  • http://www.meralco.com.ph
Do you have any other concern with MERALCO?

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Total comments: 1281 2 3 ... 8 9 »
128 Carla Tolentino   (26-August-2015 11:49 AM)
Hi,

May I ask for a reference number as proof that I lost electricity on Aug. 21, 2015 between 1:20 pm to 3 pm. I need it as for company's requirement so I won't get any penalty.My mother/ Acct name: Cecilia Tolentino of Blk. 15 Lot 26 Phase 2 PInagsama Village Western Bicutan, Taguig. Acct. no: 432914120101. I need it asap.

Thank you and God Bless

From,
Carla Tolentino

127 Arnold Jualo   (24-August-2015 4:29 PM)
Block 32 lot 36 Cuidad Verde paradahan 1 tanza cavite
can you please check the electrical line or connection cause some wires are sparkling that can cause of fire here in my place !
thank you

126 rodel sevilla callosa   (21-August-2015 1:55 PM)
power failure since 19th august 2015 till date.please attend to the issue.contact numbers are +639215263278/+639129232694.teachers village,gma,cavite

125 Sonia de mesa cuden   (19-August-2015 5:58 PM)
Dear Sir / Maam, Can your team repair today the power interruption at cainta greenpark village , no power since 4pm , kindly resolve the problem and give us feedback pleae....

124 CAROL AGUILAR   (18-August-2015 3:07 PM)
I TRIED YOUR EMAIL ADD POSTED HERE. IT'S NOT WORKING. I ONLY GOT FAILURE SENDING NOTICE. ALSO, IS IT POSSIBLE FOR YOU TO SET A SPECIFIC DAY/DATE WHEN YOUR STAFF WILL BE COMING SO WE WILL NOT BE CAUGHT UNAWARE EVEN IF WE HAVE ALREADY CANCELLED APPOINTMENTS JUST TO WAIT FOR THEM TO COME??? IT WILL BE THE SECOND TIME WE WILL HAVE TO CANCEL APPOINTMENTS. WHICH IS SO INCONVENIENT AND SO FRUSTRATING. WE HAVE LIVES TO LIVE TOO... AND MONEY TO EARN TO PAY OUR BILLS... TO PAY Y O U.

123 Gemma Madrigal   (18-August-2015 8:28 AM)
please help us to check the electrical line at 02 brgy inocencio trece martires city.

122 ruth lucero   (16-August-2015 6:34 PM)
Dear Sir,

My name is Ruth Lucero, may I request to cut some of trees which is already above the meralco electric wire in our area located at Iceland St. South 2, City of San Marino Subd., Dasmarinas, Cavite. My mobile no. is 09985580308.

Good evening

121 Oneida Santos   (11-August-2015 9:27 AM)
Hi, my name is Oneida Santos, I am living in Los Angeles, California, USA. I recently received news from my brother in the Philippines that my files for Meralco Investments/Stocks was stolen sometime in the year of 2009 and 2010, when our house was converted into an apartment complex. Since I lost the whole folder that includes: the original certificate, applications, and other related documents, is there a way for me to retrieve copies of the documents that was stolen?
I would like to know what would be the best action to take for this situation.
Please contact me through my cell no.# 0013105610826 or via email: oneidaespiritu@yahoo.com, or through my brother, Ramel Santos. Cel no. # 933936899 or 9195867017, or his landline no#: 3633799, or via his email: santosramel@yahoo.com.

Thank you and please reply as soon as possible.

-Oneida Santos

120 Atty. Ernesto Go   (07-August-2015 4:07 AM)
Sir:
I have my residential building under construction along 258 Mayon street, Quezon City. You can see from the emailed picture that your post is obstructing the view and way to my building. Please relocate the post away from my building for about 5 meters. Thank you very much.
Truly yours,
Atty. Ernesto S. Go

119 Tess Bello   (06-August-2015 7:02 AM)
Dear Sir,

I am from Greenville, Merville, Parañaque and our village experienced a total blackout last night until this hour 8:06 am. My husband has an online job and this power interruption will cost him a penalty. Kindly look into this matter immediately as I called your hotline and they cannot give me an answer as to why power has not yet been restored in our area . Also the cause of power interruption is unknown to them.

118 evangelina mas cruz   (05-August-2015 5:18 AM)
good morning! i need my july billing i did not recieve any so far.....kindly send to my email my billing....thank you!

117 evangelina mas cruz   (05-August-2015 5:15 AM)
i want to know how much is my bill for the month of july,i did not rcv yet my billing...my sin # is453823600101.....kindly send to my email my billing....thank you

116 Maria Concepcion Bitancor   (04-August-2015 4:30 PM)
Sir/Madam,

Please inform your emergency lineman to kindly visit and check our house Meralco electric main connection located at 168 General Satorre St. Imus, Cavite infront of St. Emeline School,the Brgy post, the electric wires are sparkling and grounded to our gate and the 4 houses no electricity until now. We call the hotline always busy and also the Meralco Bacoor telephone are busy.

Thank you.

115 RACQUEL VICEDO   (18-July-2015 10:24 PM)
Sir/Ma'am

Please inform your emergency lineman to kindly visit and check our house at B5 L38 Greensborough, Sabang Dasmarinas Cavite bec our house electricity just died and circuit breaker are all ON. Our house is the only one without electricity at the moment.

Thank you very much and will appreciate your quick action.

114 Orlando Rutaquio   (16-July-2015 9:52 AM)
Sir/Madam,

Please inform your emergency lineman to kindly visit and check our house Meralco electric main connection located at #6 Schilling Street, Camella Homes 3A, Brgy. Pamplona 3, Las Pinas City, because the electric wires are sparkling and grounded.

Thank you.

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