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MERALCO Customer Service | Hotline Number

Know for its tagline "Ang Liwanag ng Bukas", Meralco (otherwise known as Manila Electric Company) is among the top 10 companies in the Philippines. It is regarded as Asia’s finest which serves over 4.8 million residential, commercial and industrial customers. With its mission to "provide its customers the best value in energy, products and services", Meralco can now be contacted through its Customer Service Hotline Number. If you have any concerns or problems (billing, power interruptions, etc.) with Meralco, you contact them at their hotline number.
Meralco Customer Service Hotline Number:
  • 16211 (this is a call center service which is available 24/7, anytime)
  • 631-1111
Meralco Customer Service Hotline Number

You may also send a text message (SMS) to mobile numbers.

Cellphone/Mobile Number:
  • 09209716211
  • 09175516211
You can also contact Meralco's main office telephone number:
  • (02) 631-5567 
Fax Number:
  • (02) 632-8126 
Email Address:
Company Website:
  • http://www.meralco.com.ph
Do you have any other concern with MERALCO?

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"MERALCO Customer Service | Hotline Number" was written by under the Directory category. It has been read 137730 times and generated 225 comments. The article was created on and updated on 15 April 2013 .
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Total comments : 225
Susan Serdon   (27 April 2018 11:55 AM)
Hi. I would like to report one of our street lamp post with TLN-116107 CY7-5094. This is inside RHONAVILLE TOWNHOMES GATE 1 FRUTO SANTOS AVE. BRGY ZAPOTE, LAS PINAS CITY.

Hope you could have this checked immediately.

thank you.

Joan A. Untiveros   (05 April 2018 7:38 AM)
Hello

My concern is the line from the main line up to our apartment is sparkling, what do we do? Where do i report this case? It was meralco or electrician? Please answer. Thank you.

Joan A. Untiveros   (05 April 2018 7:35 AM)
Hello

My concern is the wiring from the main line up to our apartment it is sparkling. What do we do?where do i need to report this case? It was the meralco or electrician? Please answer. Thank you.

gregorio Rosales   (26 February 2018 1:44 PM)
Light post in Makabud Street, Amparo Subdivision, Caloocan City is out. Needed to be replaced. The area at night is dark.

juanita   (24 February 2018 7:59 AM)
Hello,

We rcvd the disconnection letter just today for the month of Feb 2018. Wla kming nrcv na bill for Feb 2018. can you please look into this urgently. thank you!

chris   (07 February 2018 9:41 AM)
what is a good number to dial from overseas...the numbers on your website do no work.

thanks

Cheryl Diane M.Gallardo   (31 January 2018 7:17 AM)
Good day
Please be advised that we are currently building a two-storey house where the guy wire supporting the Meralco post encroached our property thus it needs to have it relocated.This issue has already been discussed to one of your representative but unfortunately still no action has been made.Is there a way where we can be visited to see how to proceed on this matter. Our location is Lot2 Cateye Ext Westborough Homes Severina Subd. Paranaque City

Zan   (21 December 2017 3:42 PM)
Kindly check again the illegal connection that was been disconnected yesterday December 20, 2017 at BLOCK 19 LOT 34 TIERRA NOVA SUBDIVISION PHASE 2, BAGUMBONG CALOOCAN CITY. It was been noticed that illegal connection was been reconnected again by the person resided on address reported.

Madelane otilla   (16 November 2017 10:19 AM)
My concern is can I know if there's a disconnection notice for the account of Tobias f otilla jr account#013072871-3 because we're not paid yet for this bill the bayad center in our place is not accepting payment yet were at bulacan t.y pls message back asap

vanessa   (20 October 2017 3:28 PM)
pag naputulan po ba ng kuryente tapos nakabayad kami after two hours, puwede po bang kami na lang ang magbalik ng binaligtad na kuntador

Venessa Layos   (19 September 2017 6:20 AM)
This is a followup for our request last June in regards to relocating meralco post/high tension wires located in our private property. We are currently building a two-storey house where the said high tension wires are already an OBSTRUCTION to our construction. We are three months delayed already so i hope for your kind consideration..

Jonell Canlas asanza   (12 September 2017 3:32 PM)
Hello po . wala po kase kuryente yung lugar namen simula kagabe around 12:30 am untill now pwede po bang maaksyonan ito Dto sa may BRGY PAJO MEYCAUAYAN CITY BULACAN .

maraming salamat sa mabilis na pag aksyon nyo.

Rodyssa Raciel   (17 July 2017 9:58 AM)
Dear Ma'am/Sir,

Good day !

May we request a copy of billing statement of MS. Donabel Basco Navarro with account number 414-711450-102
located at Oroqueta St. South City Homes, Biñan Laguna,

Thank you !

Rodyssa Raciel 'Yssa" Daca
Administrative Clerk

Sandpipers Technologies Corporation
B20 L6 Ormoc St. SCH,
City of Binan, Laguna
Tel : (049) 512-7875
Mobile: 0998-988-4038

Mary Ann Salvador   (28 June 2017 2:28 PM)
Paano me po malamn na makakabitan po ung metro me.may yellow card na po ako.overseas po me.ung pinapalkad me po may ibng inaasikaso.gusto me po ifollow up.panno po b?laht ng yellow card me na tao po na ngallakad.sobrang tagal na po isang taon n po.

jeramie   (15 June 2017 11:54 AM)
Please naman kailan pwede maibalik yung metro ko ilang beses nakong pabalikbalik sa branch nyo sa pasig sabi 2 to 3 days until now wala padin

josephine c. santiago   (05 June 2017 6:28 PM)
Street lamp busted at kaydirit road, constantino subd. poblacion 2 marilao, bulacan post no. V2-0789. thankyou.

Dennis C. Aquino   (23 May 2017 6:51 AM)
I just wanted to report for almost 2 months busted street light along maharlika highway, San Nicolas, San Pablo City near LTO/Iglesia ni christo

francisco hipolito   (22 May 2017 4:59 PM)
my naputol pong kuryente dito sa amin at 4 na kabahayan ang nawalan ng kuryente. naitawag ko na sa hotline hanggang ngayon nganga pa din walang kuryente. my reference number png binigay at tinawag ko ulit hanggang ngayon wala pa

joe semen   (27 April 2017 7:22 AM)
Ang meralco wala talaga silbi mabilis pag oras ng bayaran mag disconnection,pero pag nag report ka wala naman tungkol sa illegal connection...

Jose Tuazon   (22 April 2017 10:03 PM)
Ano pong nangyari dito sa lugar namin sa Concepcion, San Simon, Pampanga 3 days na pong namamatay ang ilaw sa gabi at magkakaroon kinabukasan na ng tanghali. Bakit po ganoon napakainit pa naman ng panahon meron pa akong anak na may bronchitis at masama sa kanya ang naiinitan. Please po pakiayos naman po ninyo kung ano man po ang problema hirap na hirap na po kami dito sa lugar namin. Kawawa po iyong mga bata at matatanda kasi sa sobrang init na nararamdaman nila. Marami pong salamat!

Clarise b. Tinoy   (18 April 2017 10:01 PM)
Nawala po cellphone ko..may eload account po ako. Ask ko Lang po malalaman ko b yung billing ko.kase Hindi ko Alam account nUmber Pwede contract name ko gagamitin para malaman ko account number. At billing ko

Anabelle Abad   (22 March 2017 9:10 AM)
good morning... baket po wala kaming kuryente dito s haus nmen s san nicolas bacoor cavite... kakabayad lang nmen kahapon.... anung klase yan. pakiayus nman kc summer na sobra init kawawa ung baby nmin s house kung wala electric fan... salamat

Edward cruz   (16 March 2017 5:26 PM)
Why too much unessary requirement,,,lots of people just need a meter connection para Hindi sila nag connect ng illegal. If you claim to serve the need of the people make the process simple....how hard to understand the process...if the meter is not getting paid then cut the meter. Lots of people are helpless and at the mercy of one utility provider with ineefective process

Hiyasmin pecayo   (04 March 2017 5:40 AM)
Please paki gawan po ng paraan na magawanang linya nh kuryente namin...
Kagabi bandang 1:am ay nagdiklapan ang kable ng kuryente dito sa aming tapat. Naputol Ng linya ng kuryente.. Mejo delikado oa kasi nag uuulan ngayon. Sa ngayun ponaybnaputol na linya at nasa 10 bahay pataas kaminna apektado ng walang kuryente. Paki gawan pp ng mabilisang aksyon... .
Ang sin number namin ay416857810101
Dito po kmi sa brgy. Makiling calamba city laguna..

bothered concern citizen   (25 February 2017 12:04 PM)
nakakatakot po ang ginawa ng mga kapitbahay namin dito sa 261 road 4 pilder 2, naia, pasay city.para hindi sila mahuli ng taga meralco, idinaan nila ang kanilang wire sa lupa, sinimentuhan lang nila ito.paano po pag umulan,bumabaha pa man din dito. madadamay po kaming legal na customer.please po nawa may aksiyon kayo dito.maraming bata ang dumdaan sa ginawa nila.daanan ng mga tao ang pinagtabunan nila ng wire.mrami pong nakajumper sa sa lugar na iyon

Dave S. Lopez   (06 February 2017 7:18 PM)
Good day!

Hi MERALCO,
I, Dave S. Lopez live in 41 - C Maliksi I, Bacoor, Cavite with apllication #1701040501 , have a pending application in your good office but i was disappointed when your representative from Meralco (Bacoor) named "Pong Bautista" told me that they cannot proceed my application due to no available/vacant meter in my place and they want me to provide at least 1 pole for the TRANSFORMER as per certain Engr. Gallardo (that cost approximately 100k) to be able to process / approved my application. Later this afternoon, I've conducted my own survey and I found out that there is 2 empty meter base near my premises.

I hope you can help me and do something regarding this matter.

Concerned Citizen   (05 February 2017 12:44 PM)
Good morning po, gusto ko lang po ipa-alam na may naka-jumper po dito sa street namin. 6 years na po ako mula ng dumating galing abroad at nagreklamo na po ako noon. pero wala naman po kayo response. Kagabi nga may party sila at con todo video oke at maingay sila kasama na mga ilaw na gamit nila. Minsan nagparty sila sinita ng kapitbahay po namin pero binato pa siya ng bote. Sobra na po sila kung maaari lang po ay aksyunan po ninyo sa madaling panahon. Kami nga nakalimutan lang namin magbayad ng bill for one month pinutulan na po kami, samantala itong kapitbahay namin ay lubos biyaya sa paggamit ng libreng kuryenyente. Nagreklamo din po kami sa isang supervisor ninyo kasi may nagpakabit ng kuryente at ang sabi alam na nila at naghahanap pa sila ng may jumper at saka aaksyunan nila, ganun ba ang patakaran ng meralco palagay ko naman hinde. ang addres po ng may jumper ay #30 Road 12, Brgy. Bahay Toro, Project 8, Quezon City. Inaasahan ko po pagtutulan ng pansin ang reklamo namin dito, baka magkasunog po dito sa lugar namin sa kawalan ng pag-iingat ng sasabing bahay, maraminag salamat.

Mari Delizo   (28 January 2017 8:26 PM)
Good Day,
i'm inquiring on how much would it cost me for the change of name of the contract name and change of meter / meter base...what are the requirements too? Thank you.

honeyleth cadano   (13 January 2017 8:46 AM)
to whom it may concern,
magandang araw po nais ko lang po sanang ipabatid sa inyo na ilang beses na po kaming nag pa follow up sa aming kuryente,naputulan po kasi last dec.28 2016 but we fully paid it by jan. kasama na po yung disconnection fee nadala po kasi yung contador but we settle it already.may pumunta po na inspector nung monday sabi sira ang breaker but that day we buy a new one para maikabit sabi nya babalik po sya pero ilang araw na po di naman bumalik di po kasi nakuha ni tatay yung name nung inspector pati no.nya..hope you responce sir/madam we need it very badly ang magkakuryente kasi mga installer din po mga nakatira dun sa hab..acct.name Mr.Ulyseus Perez Gato 283 E Gen.M.H.Del Pilar St.South Cembo Makati City

renante closa   (07 January 2017 5:10 AM)
TO WHOM IT MAY CONCERN:
Maraming bises na po akong nag complain tungkol sa poste na pundido ang ilaw isang taon na ANG walang aksyon hanggang ngayon JANUARY 7, 2017. dito po ito sa LANCASTER ESTATE AND RESIDENCES SA VILLAGE 2-DAISY STREET PHASE 5. ALAPAN 2 IMUS CAVITE. HALOS LAHAT NA NG KAPITBAHAY KO ay dumulog NA nang REKLAMO SA ADMIN NG PROFRIENDS SA LANCASTER HEAD OFFICE PERO WALA PARIN itong AKYON DAHIL SA MERALCO DAW ANG RESPONSABLE SA PAG PA ILAW NG KALSADA. SANA PO MATULuNGAN NIYO KAMI SA PROGRAMANG PA ILAW "ANG LIWANAG NG BUKAS".

POSTE SILVER WRAPPED CODE NO.: TLN 104684 - CT3-5021

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