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MCWD (Metropolitan Cebu Water District) Office and Contact/Telephone Number
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MCWD or Metropolitan Cebu Water District, Philippines

Office/Building Address: Corner Magallanes - Lapulapu Sts., Cebu City
Contact/Telephone Number Trunkline: (032) 254-8434

MCWD Official Website: www.mcwd.gov.ph

Metropolitan Cebu Water District
MCWD (picture by mcwd.gov.ph)


MCWD Other Connecting Departments:
Telephone Numbers:
  • 256-0410 to 0419
MCWD General Manager's Office Telephone Number:
  • 256-0411
If you want to apply for water service installation, just read this "How to Apply for Water Service Connection in MCWD Cebu".

MCWD is the largest water service utility in Cebu, Philippines. 

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Total comments: 241 2 »
24 Lucille Broker • 9:09 PM, 24-November-2014
I reported a water leak before the meter and up until now there's no action from MCWD.
23 Lucille Broker • 9:08 PM, 24-November-2014
A water leak before the meter occurs since yesterday. I have tried calling your telephone no. at MCWD and no one answers your phone. I tried calling again late evening and I've been waiting for more than 20 minutes trying wait that somebody will pick up that dumb phone !!!
22 JOANAH espinosa • 7:04 AM, 18-October-2013
are you opening todAY? thanks
21 jing onto • 4:53 PM, 08-May-2013
Hi I would like to ask. We are just renting the lot, then i have plan to apply for a water service connection. My question is that when we are going to transfer to other place, can we also transfer our account to the other place?? thanks! im looking forward to your reply.
20 admin • 8:08 AM, 08-March-2013
Roill C. Suan, this might help you: "How to Apply for Water Service Connection in MCWD Cebu"
19 marites • 0:55 AM, 08-March-2013
hi i need someone to check our water metter and connection,, because this past few months weve been paying thousands plus just for water,, and that's too big cuz we dont pool and were just 3 people in the house,, and i really need your attention because the our next door made an pump and i guess there one using the water that were paying pls check it,,

thank you
18 susana • 8:45 PM, 11-June-2012
where can we find our MCWD statement online?
17 josepina jayme • 8:50 PM, 23-May-2012
How to confirm that we lost my water bill code ????please help
16 thess D • 9:37 AM, 21-May-2012
How much is the water fee per cubic meter today?
If you your consumption is 16, approximately how much is my bill?

Your assistance and prompt response is greatly appreciated.
15 Nerissa Soon Ruiz • 7:09 PM, 15-April-2012
We had been calling your phone to ask whats happening to your water service in Mandaue City. There has been NO water since 6 in the morning today until now. And nobody answers your phone. There had been no notice of water interruption and we are not guided as to when water would start to flow again. Disgusting!
14 dpuy • 9:36 AM, 02-March-2012
How much is the payment for residential water connection in MCWD?
13 Lot Jao • 7:35 AM, 29-November-2011
Please help, We have damaged meter here in Consuelo Vill., Basak, Mandaue City. Water supplies are cut shot down due to this problem.
12 Cherry Labrica • 1:39 PM, 14-November-2011
Good day ma'am/sir!

I would like to follow-up when would your inspector/s come to our residence or place to inspect where would the water service would be connected. It was been 5 days already since my father attended the seminar last Wednesday (November 9) and we are still waiting for the inspector to come. We need the water service connection as soon as possible and I hope you will do an immediate action for the request of your customer as on the seminar, it was being said that the inspector will come within 2-3 days from the date the applicant attended the seminar.

I also tried to call the telephone numbers and cellphone numbers you have provided in the leaflets given during the seminar. All the numbers kept on ringing and nobody answered my call except 256-0424 but then it only took for a while and said I must call local no. in 254-8434... I am tired of forwarding my calls and not able to answer or help their customers inquiries or complaints. What kind of service does your district provide to your customers? The telephone number you provided were useless 'cause no one answered the phone.
11 concern citizen • 8:31 PM, 07-November-2011
Good day. This is one of the concern citizens of St. dominic's Place subdivision own by prohomes development inc. We would like to ask of what is your agreement between prohomes and your organization because the minimum of our water here increase up to 395 for minimum of 10 cubic. As we know that the minimum of water now is 180 for the first 10 cubic, how come this developer increase as much as this?
10 joel • 7:35 AM, 30-October-2011
Please help, we have a damaged meter here in katipunan labangon cebu city near skywalk. all water supplies are cut or shot down due to this problem
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