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Metrobank Head/Main Office and Telephone number
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Metrobank, Philippines

Head/Main Office Address

Metrobank Plaza Ser. Gil J. Puyat Avenue, Makati City, 1200 Philippines

Contact/Telephone number
(+632) 898-8000, (+632) 8700-700

Fax Number
(+632) 817-6248

Metrobank Customer Care (Monday - Friday)
898-8701, 898-8702

24/7 Contact Center Hotline
8700-700, 1-800-1888-5775 (for provincial areas only)

Metrophone Banking
5-8000 (Metro Manila), 1-800-1888-5-800 (Outside Metro Manila)

Metrobank Official Website

(Picture) Metrobank Logo

Picture of Metrobank Main/Head Office Building in Makati City, Philippines

Do you have any concerns or problems with Metrobank?

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Total comments: 741 2 3 4 5 »
74 Milleth Dupitas Eugenio • 4:21 PM, 20-January-2015
Good morning ma'am /sir,pls,help me regarding to my remittance acc.its almost 1 month when they send the money to my acc,,but till now no credit yet pls ,check 093733017164' I'm looking forward for your response as soon as possible, thank you,
73 Robert Alejandro • 11:00 AM, 08-July-2014
is there email address to send my application and credential for job opening for Calapan City, Oriental Mindoro.. thank you.
72 anne • 4:36 PM, 13-May-2014
can i still open an account with metrobank if i have an unpaid credit card debt??? my credit card was lost and somebody used this! i need answer ruyt now just email me tnx
71 Mikey Santos • 9:12 PM, 16-April-2014
NEVER REFERRING METROBANK TO ANYONE! Worst bank in the world! I was going to encash my check at the head office pa man din. The teller forgot to return my LICENSE and since I was in a rush, I didnt notice til Ive left for work. The teller said, once I called to ask where my license is said, mam sinubukan po kitang tawagan 3x. I looked at my phone, I wasnt even talking to anyone during the time she claimed to be calling.

SINUNGALING PA. So i had to go back and get my license.


70 Jobel M. Partoza • 4:31 PM, 28-March-2014
I would like to verify if my application will be cancel due to I have received an email yesterday (March 27,2014) that the position I applied was not suit for me, But as per interview last March 25 , 2014 my hiring date would be May 01, 2014 as per Ms. Tess and she will email the other requirements. I have already done in medical process yesterday at Manila Doctors as per instruction.
Your immediate response on this matter is highly appreciated
69 Gloria L. Bernardo • 4:52 PM, 17-March-2014
I want to share my bad experience with Metro Bank. How I wish if I can get the number of the Head of all Branches within Pasig area so I can talk to him. You may call at 903 0492 look for cherry if I am not around.

Thank you.
68 Ruben M. Panganiban • 12:27 PM, 17-March-2014
hi good afternoon. i have a problem regarding the unauthorized withdrawal P25,000.00 in my atm savings account, metro bank sucat branch parañaque city. Deposited Ref. No. LMT0011MB-1016449 by Alex L. Torizo on February 3, 2014. Received by the branch on February 3, 2014 at 10:05 in the morning, and was withdrawn at 3:04, 3:05 and 3:06pm. Respectively on the same day as shown by their records. How come it was withdrawn without my knowledge and authority.

Thank you very much

Ruben M. Panganiban
67 Ma. Kristina B. Navarro • 10:22 AM, 06-March-2014
This is Ma. Kristina B. Navarro, i just want to know what is the next step to do after my medical exam? Where am I going to send the needed requirements for my employment. They said that I will start on April 1, 2014 as teller. And someone will email me the details. Do I need to call the HR-Head Office to know the next thing to do?

Thank you very much.

Ma. Kristina B. Navarro
66 jayzel ligon • 7:49 PM, 17-February-2014
Hi! Goodpm. I wasn't able to pay my bill for a past few months. I lost my card and didnt report it immediately. Lumipat na po ako ng bahay and i wasnt able to contact you due to emergency. Please let me know about my situation in my account. I'm sorry. I will settle my bill as far as I can. Binigay sakin yun card ko when I was 17 and I dont know about the background how to use this.
65 mark anthony estrada • 10:24 AM, 06-February-2014
hi im mark anthony s estrada i just to know if i lose or misplace a diposit slip could i get or request another copy of that deposit slip pls ans. me asap coz need that diposit slip asap
64 Jen Aydalla • 11:10 PM, 06-November-2013
Hi. I just want to ask how to withdraw my metrobank atm here in dubai. It is also from the Philippines. I need to wiyhdraw but it.is.always declined transaction.
63 gerv • 2:18 PM, 27-October-2013
The worst customercare@metrobankcard.com so useless
62 Ivy Carradine Acdan • 9:08 AM, 06-October-2013
Hi, I want to know my sss status online but it requires the sss employer id. I am presently employed, can I know the MBTC sss employer number?
61 alfred • 2:33 AM, 21-September-2013
how to use may atm card here in dubai
this atm card is from in the philippines
ill try to we draw money but always declined transaction
60 Gerry Lloyd Babayran • 3:17 PM, 14-September-2013
hi! can somebody help me how to get a new password for Online Banking? I cannot open my account.....my username and password are correct...

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