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PLDT Customer Service | Hotline Phone Number
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Philippine Long Distance Telephone (PLDT) Company is the largest telecommunications company in the Philippines.


Being the largest telco company is not easy to manage. But with Manny Pangilinan as the head and Chairman, PLDT strongly committed on the quality of its customer service.


So, if you have any problems with your accounts or subscription in PLDT, rest assured PLDT does all the ways it can to serve you better.

If you have concerns, you can call PLDT Customer Service Hotline Number:
  • 171 (toll free) - when calling through landline or SMART cellphone
For Subscribers of Other Phone Companies
  • 8888-171 (Metro Manila callers)
  • 02-8888171 (Regional callers; regular NDD toll fees apply)
  • 02-8888171 (Globe/TM/Sun Cellular subscribers; regular CMTS fees apply)
For Repair Service Hotline:
  • 173 (toll free) - when calling through landline
DSL HelpDesk:
  • 172 (toll free) 24/7 - through landline
Directory Assistance:
  • 187 - when calling through landline or SMART cellphone

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Total comments: 551 2 3 4 »
55 Summer Wind Enterprises   (21-May-2015 10:47 AM)
Request for Simultaneous Transfer

May we request from your good office to please transfer our PLDT Lines PLDT MY DSL to;
Old Address; Unit 1 202 Palico 4 Imus, Cavite; to
New Address; Unit 3 202 Palico 4 Imus, Cavite.
We highly Appreciate for Immidiate action on this matter.

Thank You,
Summer Wind Enterprises

Cecille Lleva
MANAGER

54 Summer Wind Enterprises   (19-May-2015 4:56 PM)
Request for Semultaneus Transfer

May we request from your good office to please transfer our PLDT Lines, PLDT MY DSL to;
Old Address; Unit 1 202 Palico 4 Imus,Cavite; to New Address; Unit 3 202 Palico 4 Imus,Cavite.
We highly appreciate for Emmediate action on ther matter

Thank You,
Summer Wind Enterprises

Cecille Mendoza
Manager

53 Ruel   (16-May-2015 10:01 AM)
Kindly check our landline (044) 769 0349 no dial tone and always DISCONNECTED to the internet connection. Thank you.

52 Rose Vivien M. Paraon   (12-May-2015 7:52 PM)
Kindly check our landline 02 376 2644 it has no dial tone and very poor internet connection. Thank you.

51 Designex Cebu Incorporated   (12-May-2015 12:18 PM)
Please check our landline 253-3481 no dial tone since April 30, 2015...thank you..I hope you can help us ASAP...

50 Felicidad Quilit Castro   (12-May-2015 9:04 AM)
Please check our internet connection tel. no. (046)443-7060 . No lights/intenet

Regards.

49 Ma. Sunshine Lee A. Trinidad   (11-May-2015 8:08 AM)
Please check our landline 443-0801 no dial tone and no internet connection

48 regie cuizon   (06-May-2015 6:35 PM)
Please check our landline (02)8325909 no dial tone and a very very poor internet connection. Please be responsible.

47 regie cuizon   (06-May-2015 6:29 PM)
please check our landline (02)8325909 no dial tone and very poor internet connection

46 Regie B. Cuizon   (05-May-2015 8:17 PM)
please check our landline (02)8325909 no dial tone and very poor internet connection

45 marivic brown   (04-May-2015 2:39 PM)
i been trying to reach you're customer service but nobody answer my call ,the problem is regarding the wifi ,i bought my niece a tablet using a wifi but when we try to access the wifi it says net work error my computer is working so i know the internet is ok so what i am going to do because it always says network error,thank you and hope you can help my problem,my phone is +63(88)521-0184.

44 irene austria   (03-May-2015 1:32 PM)
good afternoon..kindly repair the problem of our landline with telephone number 075-632-6948, because until now there is no dial tone,i have called your office for many times, but still there's no action in my request..it's been a week since i made my report. your action regarding this issue is highly appreciated. God bless and i will be waiting for your prompt action. thank you.

43 Joyance Faye   (29-April-2015 12:28 PM)
I already sent an email to inform you regarding our problem with our landline. There is no dial tone. Our phone still ring but when we answered it, we don't hear anything. Please take an immediate action about this.

424-3819
Imus City, Cavite

42 Sharon Honor   (28-April-2015 11:49 AM)
Good day. Please resend my requirements on cyberya package application on this email address.thank you

41 PATRICIA ROBLES   (22-April-2015 12:47 PM)
Follow-up on the repair of our landline with phone number 5223508. It's been out of service for almost a MONTH now. Could you please inform reason of the DELAY of your service?

Repair Request number 9585191

Thank you.

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