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PLDT Customer Service | Hotline Phone Number
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Philippine Long Distance Telephone (PLDT) Company is the largest telecommunications company in the Philippines.


Being the largest telco company is not easy to manage. But with Manny Pangilinan as the head and Chairman, PLDT strongly committed on the quality of its customer service.


So, if you have any problems with your accounts or subscription in PLDT, rest assured PLDT does all the ways it can to serve you better.

If you have concerns, you can call PLDT Customer Service Hotline Number:
  • 171 (toll free) - when calling through landline or SMART cellphone
For Subscribers of Other Phone Companies
  • 8888-171 (Metro Manila callers)
  • 02-8888171 (Regional callers; regular NDD toll fees apply)
  • 02-8888171 (Globe/TM/Sun Cellular subscribers; regular CMTS fees apply)
For Repair Service Hotline:
  • 173 (toll free) - when calling through landline
DSL HelpDesk:
  • 172 (toll free) 24/7 - through landline
Directory Assistance:
  • 187 - when calling through landline or SMART cellphone

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Total comments: 751 2 3 4 5 »
75 butch   (25-July-2015 3:42 AM)
Please check our landline no dial tone Puerto princess Palawan. Manalo st.
Thanks

74 ERNESTO C. BASUAN   (23-July-2015 3:48 PM)
Just to call your attention :
RE: CURRENT BILLING
You are charging me for i month rate but Your internet service was interrupted in our area from July 5,2015 and despite of series of reports, It was restored last 17 of July.

for your info.

73 may quiambao   (20-July-2015 8:01 PM)
Hi inquire to ask if you can install internet package home gibr at san mateo rizal gulod malaya exavt address please confirm..thanks

72 Aiza Donaire   (19-July-2015 8:50 AM)
please follow up my upgrade application..thank you

71 Joann chung   (18-July-2015 8:51 AM)
please do check Our landline numbers 9116102/9120180. It has no dial tone. Both of them. Hoping for your immediate repair. Thank you

70 Cecilia p.bontigao   (13-July-2015 9:42 AM)
What kind of service that you have,i request for repair my landline but you cannot replied,how can we used incoming call because of no dial tone. since we have a typhoon.02 5190973

69 Ronel Ronquillo   (10-July-2015 9:21 AM)
Kindly check our PLDT landline 628-1828 it has no dial tone and actually the telephone itself is not working, since june 25, 2015 . I'ts useless because we cannot even use it.I'am hoping for your immediate response. thank you.

68 Rose Guartizo   (09-July-2015 2:59 PM)
how can i call mobile number using Pldt telephone? What are the steps or the easiest way to connect.

Thank you.

67 Ma. Theresa lejos   (09-July-2015 2:38 PM)
please kindly check and repair our landline number 02-570 3130,no dial tone for almost a week now and our internet is too slow ,PLEASE kindly look at the matter

66 Jhoanna   (07-July-2015 1:15 PM)
Pldt can u please check this number 477-65-67 it's already 3 weeks no dial tone and same with our Pldtdsl no internet connection . Do some action to fix this . We are paying on the right time so please do your part.

65 Baby Campanilla   (05-July-2015 11:18 AM)
No dial tone and internet connection for this number (032)2380463 and it's already 3 days please check, from Mandaue City, Cebu

64 TERESA YNCIONG-ARABES   (03-July-2015 5:46 PM)
Dear PLDT REPAIR,

WE HAVE INTERNET CONNECTION...BUT MY TELEPHONE IS TOTALLY DEAD
NO DIAL TONE WHATSOEVER....WE TRIED TO CHANGE AND I BORROWED THE TELEPHONE
APARATU TO CHECK IF OUR TELEPHONE APARATU IS THE PROBLEM...BUT AGAIN
IT'S TOTALLY DEAD EVEN IF I CHANGED THE APARATU...WHAT SEEMS TO BE THE
PROBLEM...CAN YOU PLEASE SEND YOUR TECHNICIAN TO CHECK? YOUR IMMEDIATE RESPONSE IS HIGHLY APPRECIATED

THANK YOU,
IN BEHALF OF MY SON:
ALVIN ANGELO ARABES
TEL 02 8978342

63 jehane   (02-July-2015 12:31 PM)
No dial tone and internet connection for this number (032) 505-2249 and it's already one week please check, I'am from Mandaue City, Cebu

62 Grace dela fuente   (29-June-2015 10:05 AM)
Please check our PLDTmyDSL Connection. It's been 5 days that we don't have internet connection.We've been paying our bill before our due date but why it was deactivated? Please settle our problem in our connection.

We look forward for your immediate action in this regards.

Thank you.

61 Jovita Opog   (24-June-2015 10:39 AM)
Please check our PLDT landline (088)5671132, it has no dial tone, no internet connection since may 24, 2015. I'm hoping for your immediate response. Thank you

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