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PLDT Customer Service | Hotline Phone Number
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Philippine Long Distance Telephone (PLDT) Company is the largest telecommunications company in the Philippines.


Being the largest telco company is not easy to manage. But with Manny Pangilinan as the head and Chairman, PLDT strongly committed on the quality of its customer service.


So, if you have any problems with your accounts or subscription in PLDT, rest assured PLDT does all the ways it can to serve you better.

If you have concerns, you can call PLDT Customer Service Hotline Number:
  • 171 (toll free) - when calling through landline or SMART cellphone
For Subscribers of Other Phone Companies
  • 8888-171 (Metro Manila callers)
  • 02-8888171 (Regional callers; regular NDD toll fees apply)
  • 02-8888171 (Globe/TM/Sun Cellular subscribers; regular CMTS fees apply)
For Repair Service Hotline:
  • 173 (toll free) - when calling through landline
DSL HelpDesk:
  • 172 (toll free) 24/7 - through landline
Directory Assistance:
  • 187 - when calling through landline or SMART cellphone

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Total comments: 651 2 3 4 5 »
65 Baby Campanilla   (05-July-2015 11:18 AM)
No dial tone and internet connection for this number (032)2380463 and it's already 3 days please check, from Mandaue City, Cebu

64 TERESA YNCIONG-ARABES   (03-July-2015 5:46 PM)
Dear PLDT REPAIR,

WE HAVE INTERNET CONNECTION...BUT MY TELEPHONE IS TOTALLY DEAD
NO DIAL TONE WHATSOEVER....WE TRIED TO CHANGE AND I BORROWED THE TELEPHONE
APARATU TO CHECK IF OUR TELEPHONE APARATU IS THE PROBLEM...BUT AGAIN
IT'S TOTALLY DEAD EVEN IF I CHANGED THE APARATU...WHAT SEEMS TO BE THE
PROBLEM...CAN YOU PLEASE SEND YOUR TECHNICIAN TO CHECK? YOUR IMMEDIATE RESPONSE IS HIGHLY APPRECIATED

THANK YOU,
IN BEHALF OF MY SON:
ALVIN ANGELO ARABES
TEL 02 8978342

63 jehane   (02-July-2015 12:31 PM)
No dial tone and internet connection for this number (032) 505-2249 and it's already one week please check, I'am from Mandaue City, Cebu

62 Grace dela fuente   (29-June-2015 10:05 AM)
Please check our PLDTmyDSL Connection. It's been 5 days that we don't have internet connection.We've been paying our bill before our due date but why it was deactivated? Please settle our problem in our connection.

We look forward for your immediate action in this regards.

Thank you.

61 Jovita Opog   (24-June-2015 10:39 AM)
Please check our PLDT landline (088)5671132, it has no dial tone, no internet connection since may 24, 2015. I'm hoping for your immediate response. Thank you

60 Ricky S. Garay   (19-June-2015 10:26 AM)
Kindly check my landline and internet connection no dial tone and very poor internet connection, respectively. 880-6967...

59 alvi aguilar   (15-June-2015 10:57 AM)
Im from pandi, bulacan, I just wanna ask if i can apply for cyberya even if our baranggay dont have a landline connection yet?

58 teodorica dizon   (08-June-2015 5:51 PM)
Please check our landline. 2936813 No dial tone and poor internet connection

57 Alma J. Sumbeling   (04-June-2015 12:49 PM)
Our phone (046-472-0343) was cut off today because of unpaid bill of less than two hundred pesos.
I did not receive any billing for that amount. I already paid my bill last month.

Alma Sumbeling

56 Gloria A. Olarte   (01-June-2015 3:02 PM)
Please check our PLDT Landline (02)9483974 no dial tone, no internet no connections for almost one week. Thanks

Gloria A. Olarte
DTI-MSG

55 Summer Wind Enterprises   (21-May-2015 10:47 AM)
Request for Simultaneous Transfer

May we request from your good office to please transfer our PLDT Lines PLDT MY DSL to;
Old Address; Unit 1 202 Palico 4 Imus, Cavite; to
New Address; Unit 3 202 Palico 4 Imus, Cavite.
We highly Appreciate for Immidiate action on this matter.

Thank You,
Summer Wind Enterprises

Cecille Lleva
MANAGER

54 Summer Wind Enterprises   (19-May-2015 4:56 PM)
Request for Semultaneus Transfer

May we request from your good office to please transfer our PLDT Lines, PLDT MY DSL to;
Old Address; Unit 1 202 Palico 4 Imus,Cavite; to New Address; Unit 3 202 Palico 4 Imus,Cavite.
We highly appreciate for Emmediate action on ther matter

Thank You,
Summer Wind Enterprises

Cecille Mendoza
Manager

53 Ruel   (16-May-2015 10:01 AM)
Kindly check our landline (044) 769 0349 no dial tone and always DISCONNECTED to the internet connection. Thank you.

52 Rose Vivien M. Paraon   (12-May-2015 7:52 PM)
Kindly check our landline 02 376 2644 it has no dial tone and very poor internet connection. Thank you.

51 Designex Cebu Incorporated   (12-May-2015 12:18 PM)
Please check our landline 253-3481 no dial tone since April 30, 2015...thank you..I hope you can help us ASAP...

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