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How to Activate Touch Mobile (TM) Sim Card

Like any other sim card, you cannot avail Touch Mobile (TM) services if your TM sim card is not yet activated (inactive). So, you must activate it. Here's the procedure:

How to Activate Touch Mobile (TM) Sim Card?

TM Sim Card

To activate your TM sim card, just call 801. You will hear a voice prompt,

"Welcome to TM this is your first call..." 

If you heard and prompted to reload call card, kindly disregard the voice prompt. 801 is also use for reloading a call card.
Also, if you heard the call card reloading procedure during your first call it means your SIM is already active.

If you're having any problem activating your sim, try to refresh your handset by turning it off/on and monitor for any changes. Or use another phone.
"How to Activate Touch Mobile (TM) Sim Card" was written by under the Mobile Phones category. It has been read times and generated 78 comments. The article was created on .
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Total comments: 78
78 mariel napa   (12 October 2016 7:08 AM)
ask ko lang po ano po kayang nangyari sa simcard ko bigla na lang po kasi syang nawalan ng signal sa celplphone ko tapos nung nilagay ko naman sya sa ibang cellphone ok naman sya ang problema di ako makatanggap ng mga incoming messages at di rin ako makapag outgoing messages...pero kapag outgoing call at incoming call nagagamit naman sya...patulong naman po importante po kasi tong simcard ko at yung mga contacts po sa simcard di rin nakikita ...

77 mariel napa   (12 October 2016 7:07 AM)
ask ko lang po ano po kayang nangyari sa simcard ko bigla na lang po kasi syang nawalan ng signal sa celplphone ko tapos nung nilagay ko naman saya sa ibang cellphone ok naman sya ang problema di ako makatanggap ng mga incoming messages at di rin ako makapag outgoing messages...pero kapag outgoing call at incoming call nagagamit naman sya...patulong naman po importante po kasi tong simcard ko at yung mga contacts po sa simcard di rin nakikita ...

76 Ruben C. Reyno   (11 October 2016 3:11 PM)
Kindly teach me how to activate a new TM sim card please. I'm having a hard time registering/activating my sim card and very excited to use TM services. Thank you very much.

75 Jodel A. Valledor   (09 October 2016 2:41 PM)
how to register my TM SIM... if I call or text always "NOT REGISTERED TO NETWORK"

74 Jo   (05 October 2016 7:47 PM)
Good day Po my cellphone number 09068970692, wala pong signal ang sim ko Po try kong nagload invalid ano Po ang gagawin ko please very important Po sa akin itong number ko please help me thank you.

73 cloyd   (04 October 2016 9:20 AM)
Hello po, my mobile number 09358949202 says its "invalid Sim" po how can I fix this?thank you po.

72 Jjancarlo   (29 September 2016 9:40 AM)
Good am po pwede po ba pa activate yung sim ko sa tm pangalawang bili kona po kasi to ayaw maregister sa ibat ibang promo ng tm 09976422808

71 Jancarlo   (29 September 2016 9:28 AM)
09976422808 please maki activate po sim ko sa tm salamat po

70 Jancarlo   (29 September 2016 9:26 AM)
Good am po kung pwede po sana ma activate yung sim na nabili ko ayaw po kasi maregister 09976422808 maraming salamat po

69 jen andres   (26 September 2016 8:19 AM)
paki activate naman po tong tm sim ko importante lng kabibili ko lang kahapon 09976575637

68 Maria ellise naval   (22 September 2016 8:06 PM)
Paki activate naman po yung sim card ko please lang po, parang awa ninyo na po eto po number ko 09355426879

67 Paul   (15 September 2016 8:56 PM)
Why do we have to activate a newly bought sim? Isnt this supposed to be plug-and-play? I haven't experienced this ever on all other sims. Can you give us a more accurate advice on this? Thanks

66 Cleford   (15 September 2016 7:16 AM)
Hi please help me, I bought 2 new TM sim 2 days ago.
I can't activate them, I can receive texts and calls but I can't register to any tm promos even if it has load, it says failed. Please help me. My numbers are 09350490143 and 09350490144.

65 John Gilbert F. Dela Curz   (13 September 2016 2:37 PM)
pake activate nmn po tong sim card ko imporatante po aksi to nasira lang cp ko tapso after 2 weeks nwla na ung sim card deactivate na pake activate po salamt salamt e2 po ung number

64 mark   (05 September 2016 4:30 PM)
hi po parang awa ninyo na po please lang po paki activate naman po, 2 months na po kase ayaw gumana ng sim ko, ito po ang number ko.09759605990

63 mark   (05 September 2016 4:28 PM)
hi to all goodvibes please lang po paki activate naman po,ang tm sim kopo dahil 2 months na po kase ayaw gumana ng sim ko, ito po ang number ko.09759605990

62 john rovic tarun   (29 August 2016 4:40 PM)
please lang po paki activate naman po, 2 months na po kase ayaw gumana ng sim ko, ito po ang number ko. 09357765287

61 xoxo   (22 August 2016 8:44 AM)
Nawawalan na ako pasensiya! Hindi ko ma-activate yung bago kong sim! Wala din naman nakalagay kung ano ida-dial!

60 John Bryan Jamena   (21 August 2016 8:29 AM)
Paano po kung ayaw na gumana ang aking sim card po ito po number ko 09752394166

59 kim brian asparo   (11 August 2016 5:24 AM)
Sir Pa help naman kakabili ko ng Sim tapos no mobile network available po. pls help me :(Eto number 09355085594

58 MN   (19 July 2016 7:27 PM)
all of a sudden, nawala nalang yung signal ng TM sim ko. please fix this. number ko ito: 09974994968 thanks!

57 mjturla   (09 July 2016 12:25 PM)
Pa help po nasira po yung Sim KO # KO 09367221282 hindi ko na po marecover yung gmail ko kasi nasira po yung Sim KO. help naman po marecover account KO. salamat po

56 mjturla   (09 July 2016 12:19 PM)
Pa help po paano KO po marerecover yung gmail account KO kung nasira po yung Sim KO.help naman po tnx

55 prince jhake barayoga   (04 July 2016 4:57 PM)
di ma-open yong sim ko na TM paki confirm po kanina ko lang nabili bakit ganun.

54 aramel04   (28 June 2016 1:52 AM)
Please activate my #. akala ko ako lang my problema sa inactive na. Yon pala this month marami my problema. Paki ayos naman ang sitwasyon this # is important to me. # ko to from my work.. tapos biglang ganito hndi magagamit.
this is my # sir/mam=09059348159
=4141 9016 1030 4858
As you can See naman.Marami my kailangan ng inyong tm sim cause maganda d2 sna maaus naman agad ang maintenance na ito.Were waiting for you action and reply

53 john jason kurdapya   (19 June 2016 6:45 PM)
bagong bili ko po TM sim card ko pero pag insert ko walang signal. bakit po, anong problema ? please help me ito po # ko 09356646062.
please help neede ko po TM sim card.

52 Johnelyn   (24 May 2016 10:08 AM)
why cant I activate it.. cant even dial 801 and,, need help please 0997 997 88 02

51 Ann Sastrillo   (21 May 2016 7:38 AM)
I just bought my TM Sim last night and I already dial 801 and 808, but still I don't know if it is already activated. I still can't register to any promo like CA10 by sending to 8888.

50 ron eric   (15 May 2016 9:24 PM)
ito poh number ko bgong bili kupalang 09051103247

49 josh   (06 May 2016 8:27 PM)
Hi. I bought a tm sim card yesterday and when I inserted it on my phone, it says "sim card registration failed" please help me to reactivate it. It doesn't have any signal. 09361318439

48 shelah grace ypil   (03 May 2016 2:06 PM)
my number is 09351551049

47 mj samonte   (02 May 2016 12:59 PM)
my # is 09262047834

46 mj samonte   (02 May 2016 12:53 PM)
you guys always have a maintenance but still not fixed these problems!!!

45 mj samonte   (02 May 2016 12:47 PM)
my sim card cant activate im in emergency and im running out of time please help me

44 mj samonte   (02 May 2016 12:45 PM)
i cant activate my sim card, my new sim card number is 09262047834

43 rhe   (04 April 2016 10:53 AM)
good day
i just want to ask for help...
can you help me reactivate my sim card? my number is 0926 334 0570
i was using it for years and suddenly i lost my signal i cannot even get text or anything
please help me ...
you can contact me at the email i provide when i post my concern thank you

42 Nassifah M Alonto   (04 April 2016 5:35 AM)
Why my TM SIM card can't recieve Text??? Or Activate

41 Dandolf Ordoveza   (27 March 2016 12:46 PM)
Goodafternoon how to activate my TM sim card, this is my number 0926-575-0466. My sim has no signal

40 gab manalang   (07 March 2016 10:24 AM)
Good Day. What happen to tm now? I can send messages but i cant avail tm promos? Please help. I just spend load too much. :(

39 Jolerei Daruca   (26 February 2016 9:18 AM)
My activation is failed please help me to activate my TM sim card, this is my number 09758111885, I can receive message , can receive calls but i cant send messages

38 TINAMPAY ANGELINA   (28 January 2016 6:00 PM)

37 abigail silva   (27 January 2016 9:47 AM)
good day my sim card can send message and recieve calls but i cant recieve message please kindly help me here is my number 09067404003 thank you

36 Andebhon dilag   (21 January 2016 9:06 AM)
Good day! My sim card is register failed. How this happened? It almost three days. Can i speak to the customer service? Thank you! My mobile number is 09051306882.

35 Joel Molonias   (15 January 2016 7:57 AM)
can recieve msgs but i cannot register promos it says failed, kindly help... my number is 09261015629

34 sabby carns   (08 January 2016 7:33 AM)
Good day! My sim card won't send all the promos but i can receive text messages and i can also send messages but i cant register to promos. Please help me fix it. 09365487078

33 VANGIE Romulo   (08 January 2016 7:08 AM)
I can't activate my sim.I bought this sim card yesterday until now still not activating..Please help me..

32 Jericho Santos   (05 January 2016 5:07 AM)
how can i reactivate my TM sims i reload on my online games using my number and suddenly it automatically deactivated after i purchase the load and i didn't receive the pin# or the code of the item that i purchasing please help me its urgent thank you

31 chris   (01 December 2015 5:49 AM)
Had a hard time activating because of the call card number. Haha . anyways. It is said that once you heard the voice prompt after you dialed 801, your Sim is already activated. I'll try loading later. ^_^

30 vincent ortaliz   (24 November 2015 1:28 PM)
I buy a tm sim and i load it but i cant use the *143# it always says barred subscriber i bought it yesterday can you help me please and i try the code #33*1234* here is my number 09067887586 please help me

29 Kalo Khohan   (22 November 2015 7:19 PM)
Sim card is hard to activate.. What else those people who are unable to read?

28 Ethleen durado   (17 November 2015 5:12 PM)
Why cant activate it,i cant even call 801 but i have excelent signal.. Please help

27 Ian Elacan   (12 November 2015 11:23 PM)
Hi maam/sir,
My TM sim card cannot send and receive messages/calls but has signal.
Can you please help me to fix this problem? My # 09262196519
Thank you and god bless.

26 Fitz Tacotaco   (12 November 2015 3:17 PM)
why cant I activate it.. cant even dial 801,, need help please

25 Cyrille Dave Urbina   (09 September 2015 10:09 PM)
Can't Connect my simcard to Globe Network : Sim card number 09058121702, Please Help

24 patrick   (30 July 2015 11:31 AM)
cant activate my new tm card.. it always says invalid call card number. where to find this call card number?

23 patrick   (30 July 2015 11:30 AM)
are call card number and tm sim number the same?

22 Rick Gando   (25 June 2015 6:00 AM)
Hello Good Day,

I have a problem with activating my tm sim card because I haven't used it for how many months. I need to use it now. Please help me to activate my sim card. Here is my number: 0975 254 0352. Thank you so much!

21 migs correos   (20 June 2015 12:52 PM)
Good day TM, uhm there's a problem on my sim card, i can't literally access all the promos and i can't send text messages can fix this please? Soon as possible. Thank you here's my number 09263513055

20 Beverlyn Gonzaga   (07 June 2015 1:09 PM)
good day i'm Gonzaga Beverlyn i confirmed my new sim card i buy this car date: june 7'2015 but i can't use the card for i use this card i buy the load Php.10 but still waiting for text me . and its not work can you please fix my simcard no. 09059628382 i wait your response
thank you

19 Mae   (06 April 2015 8:47 PM)
My sim was already activated but why I can't register to your promos? I tried to register U15 to 8888 many times but keep on replying "Sorry, hindi na proseso ang iyong request. Please try again later." Can you fix this please? Thank you!

18 Daraman Mamen   (28 December 2014 8:04 PM)
Wtf? She's always saying "please enter the call card number followed by the number sign" "I am waiting".

17 Jeaon Edwin Delacruz   (11 November 2014 3:08 PM)
what the hell i cant activate my sim. it always says invalid prepaid!!!

16 BLANK   (15 June 2014 9:46 AM)
how to activate other tm sim card?using your own tm sim card?

15 Akay   (29 May 2014 8:40 PM)
I cant activate my sim card number !!!!! Urgggg nakakaasar na.. Help pls

14 diz   (15 April 2014 3:41 PM)
"Please wait. Your request is being processed." Its been 2 days, d ko pa ma register tong TM na to!

13 kristinr   (01 March 2014 11:51 AM)
Gosh! Half day na ako nag aantay sa number ko di pa rin nag activate ang number ko... Sana di na lang binago qng style that anyone can choose the nimber gosh!!! Kakasakit ng ulo

12 Marky Dela Vega Estacio   (01 March 2014 10:19 AM)
papano magactivate ng sim kasi bagong bili ko lng paulit ulit nmn ung send failure tapos wala pang # puro allow simcard to send message

11 jane   (16 February 2014 4:25 PM)
bakit poh ung sim ko lgeh nlng registration failed...../?

10 Markdavereid   (07 January 2014 1:50 AM)
Baket po walang signal ang TM ko? kkabili ko lang ng bago!

9 mhiko   (31 December 2013 2:59 PM)
?tang ina nmn oh bat ayaw mag avtivate ang sim ko kkabili ko lng bagong taon bagong gagohan ba toh?

8 charlene   (22 December 2013 11:31 AM)
paano po buh to bumili po aku ng sim tnry kuna po sa ibat2NG PHONE WLA PA RIN PO signal .,

7 RyanRey18   (15 October 2013 7:12 PM)
Nakakainis lang bumili ng sim na TM :3 May Registration pa e sa ibang networks naman wala. This might be the last time that i will buy a TM Sim :/

6 kelvin   (13 October 2013 2:19 PM)
invalid globe number

5 Rizelle Anne   (16 September 2013 5:05 AM)
When I will going to to send to 8888 "c15" the 8888 will replied, "sorry, ikaw ay kasalukiyan pang naka-register sa TM COMBO. Hintayin lang magexpire ang iyong registration o ihinto ito para makapag-register ulit." The I will send "stop" to stop the Tm combo, but it will replied "Sorry, the subscriber has no active subscription to the service"

4 steven george virata   (09 September 2013 8:40 AM)
nkaka receive aq ng txt.. pero di mka send :(

3 Ana May Posadas   (21 August 2013 7:55 PM)
Nag dial 801na po ako pero ayaw pa din ma'activate ung sim ko. Ano po ba ung callcard number na hinihingi.?

2 Emmanuel O. Requiroso jr   (19 August 2013 2:35 AM)
how activate my sim card tm

1 joshua de guzman   (11 August 2013 2:42 PM)
Ung Sim ko amff . nag load ako tapos ayaw makapag unli ...