Can't open battery door?

"Hey Tory, sounds like the orange release button (seen here) might be broken. Your best bet would probably be to press the button in using a paper clip or something of the sort by sliding it under the door. Keeping the button pressed firmly, try prying the door up from the area around the button. This may take a few tries, but if you can depress that button, you should be able to pry the door up and see what was wrong.

Hope this helps! Good luck!"