How do you explain more advanced computing concepts to a non super user? [closed]

"I think this not only covers fixing a computer, but figuring out how to do any kind of advanced concept. This is honestly the approach I take for every piece of software it seems.

Even advanced users will follow the same chart. The only difference is that they're better at googling, and for help, they ask SuperUser.com"

Pick an analogy that they are familiar with. For example most people drive a car, or at least ride in a car. So you can use the number of lanes on a highway as an analogy to bandwidth. The data packets are cars. Just a few cars and many lanes available, traffic will move very quickly. Add too many cars or reduce the number of lanes and traffic slows down.

"One of the qualities of a good technology professional is being able to explain modern computing concepts and procedures in lay man terms/illustrations for the every day user.

First off, you cannot speak down or in a condescending manner. This is one of the most common complaints of poor technicians and support staff.

I like to use everyday modern analogies and to explain at least the basics of a concept. Use something they use often and something they would be familiar with. Most users do not care that much about the little details. They just want to know the concept/idea."
"One of the qualities of a good technology professional is being able to explain modern computing concepts and procedures in lay man terms/illustrations for the every day user.

First off, you cannot speak down or in a condescending manner. This is one of the most common complaints of poor technicians and support staff.

I like to use everyday modern analogies and to explain at least the basics of a concept. Use something they use often and something they would be familiar with. Most users do not care that much about the little details. They just want to know the concept/idea."

"Explain more advanced computing concepts to a non super user?
FORGET IT!

The most you can do is explain these concepts using analogs. You might think that you've explained the problem well, the other person might believe that he understood the explanation, but all you're having is a magnificent misunderstanding on both sides."

My first approach is to question them rigourously to find out what it is they are trying to do, trying to understand, having problems with, and ideally show me the problem or explain in detail what they don't understand. That way I don't spend hours trying to do things, or offering suggestions for a problem that doesn't exist or a problem that has been badly described intially. As to concepts it always has to be a case of talking to the person in terms they understand, so know your audience .