iPhone 6 Black Screen but it's on & can still receive calls

iPhone 6 Black Screen but it's on & can still receive calls

This is the first time I have experienced with my Iphone 6. After I charged it, when I was answering e-mails the screen turned black. I was thinking maybe it was the battery. But when I try to charge it again the screen is still black and I got surprised that my Iphone is ringing and I can still answer calls and it alarms and I still receive text messages. But I couldn't open it because the screen display is black. I tried to "hard reset" but It did not work. What could be the problem? I did not drop the iphone. The screen just turned black unexpectedly.

Asked by: Guest | Views: 216

Total answers/comments: 5

Comments display order:

Guest [Entry]

"Has the screen been replaced before? Is it currently cracked or glass popping out?

Or is it one that has never been replaced before and screen hasn't been physically damaged."

Guest [Entry]

"Put a strong light on the screen.

1. if you can see icons on the screen, the back light is bad and you need to replace a new LCD screen.

2.If you still can't see anything, open your iPhone and reinstall the LCD screen to see whether it works. If it still not work, you need to replace a new LCD screen."

Guest [Entry]

I would say u need to replace your LCD screen because my cables are connected and everything and it a new battery so I really strongly suggest you replaceing it it can be bought at Walmart for $24.99 and it's easy to put in but yeah

Guest [Entry]

I dropped my iPhone and it cracked my glass screen protector but not my iPhone and the screen went black I hold the wake button and the home button works and all like if the screen functions but I can't see anything

Guest [Entry]

The screen has never been replaced and hasn't been physically damaged.