Photosmart 7510e - Paper not feeding automatically, Will feed Manually

I have the same thing - 3 year old machine. Clearly the take up roller is clean and comes down to the supply stock - but the rollers do not turn. They rotate freely when the arm is in "up" position - but that may be normal. The gears are tiny little plastic things and I can guess one is busted - impossible to see and hand to get in there. I will look for a repair center but failing that, I'll just tear the damned thing open and give it a shot. Likely, I throw this out and start out. HP is famous for this. I went through their forum and this problem is never resolved. I think I will try another brand. Too often the HP machines are cheap to buy, ink is pricey, and long term use is futile.

"I spent full day trying to find service locations, schematics, sources for parts, or simply answers. I finally wrote Meg Whitman at HP and got a helpful response from a service office:

1. Parts not available

2. Schematic not available

3. Problem (mine at least)clearly mechanical - gear busted.

4. No solution - no repair - at least at practical costs.

5. HP gave me a deal on new species (Envy 7640) with similar features. Half price reconditioned machine, one year warrantee, shipped free. $80.

6. More or less, service rep agrees printers by HP are not expected to by repaired.

It is the old business model of cheap razor, pricey blades (ink.) Printer is a big razor and a lot of waste and mess in trash heap - but HP doesn't give a %#*@.

I will not buy their lines anymore - printers, PC, or whatever. If anyone wants a couple of new 564 ink cartridges (HP) unopened, write me and I'll mail."

I'm usually pretty handy but I gave up trying to fix this problem. However, I loved the cartridge cart on the 7510 (so easy to remove and clean) so I looked for other HP printers that used the same cartridges. Walmart had a sale on refurbished HP 5520. They were practically giving it away for around $50. Heck, the new cartridges alone were worth 20 to $25. I bought refillable cartridges and it has been running beautifully for the past 6 months.

HP SUCKS! Same 7510 crap! Cleaned all parts at least 6 times! What a waste! Cheap plastic gears! Pick up does not turn when it comes down on the paper! Cleaning is a big waste of time! I have been using HP printers for years and they only last 2 years if your lucky! Never again! Now that this one has crapped out like the rest have, it's time to start looking at different company's for a printer! HP you can kiss my Butt! Never again!

"Hi George,

What better way to spend lockdown than to fix that printer.

I hope this helps and that you can see enough detail in the pics to see what’s going on.

Steve"