Random black screens and direct x errors when playing games

"@Lucy Alexander

Hi Lucy,

Just to add another possible solution on the software/settings/driver side. Systems with both discrete and Integrated video cards will need both uninstalled.

I have had very some tricky video problems with slightly corrupted drivers or settings. Just reinstalling the drivers did not correct the corruption or settings. The only way I was able to fix it was by using DDU (Display Driver Unistaller) to completely remove all traces:

https://www.wagnardsoft.com/

After doing that I also run programs like Ccleaner and Adavanced System Care to mop up any other bits and pieces. A full anti-malware scan wouldn’t be a bad idea either.

When you reboot you will or should get the default, generic Windows driver install. Update with the latest Nvidia one

Hope this helps."