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Unable to restore: Unknown error 9 060E.0000 I think it might be dead!

Unable to restore: Unknown error 9 060E.0000 I think it might be dead!

I am trying to fix my mother's iPad pro which spontaneously has stopped working (no physical accident or known damage). The iPad won't turn on at all, including a hard reset. When plugged into a MacBook Pro, the MacBook pro recognises it is in recovery mode and only gives the option to restore it and erase everything. When this option is selected, the apple logo appears, a blank progress bar appears, and then it fails and an error message on the MacBook is shown saying Unknown Error 9 060E.0000. I have tried this process both in DFU and Recovery mode to no avail.

Asked by: Guest | Views: 1538
Total answers/comments: 5
Guest [Entry]

Had this problem and saw the first response so continued to look through threads. Found all these people saying it wasn’t the flexdock thingy. Then one genius states “ calbes are fussy, just keep swapping cables until one works. If you have an official cable that should be ok”. Just so happens we have quite a few cables available and BINGO, cable number 4 worked and my iPad restored itself via my Mac Big Sur!
Guest [Entry]

"hello Isabella,

unfortunately the damage is inside the tablet. It corresponds to the flex dock (its inner part) that breaks after repeated use.The repair cost depends on your location. In the US, the cost of opening is around $ 75 (because in most cases the screen breaks - it was not designed to be repaired, but only to replace) plus repair around 200-250. It's cheaper in the EU, most workshops cost up to $ 250. Find out in your area. Consider shipping repair (mail-in, it is solid and cheap in Poland and Germany).

regards,PS, I skipped the issue of the cable - I assume that the lighting cable is fully functional, I remind to replace it (if it is at least a little worn). Even slight damage to the electronics of the cable (inside the small plug) can cause upgrade or restore problems."
Guest [Entry]

"Due to the Apple USB-C cable (and USB-C Macs), I feel a warning about this is now warranted - especially if you’re using the Type C cable from the iPhone 12 (or late production iPhone 11 and SE 2020 phones where it was changed mid cycle) - DO NOT USE A USB-A>CADAPTER WITH THESE CABLES! The devices are sensitive enough as-is to the point an adapter is just going to give you a bad day and may cost you data if you have a chance at it!

If you have a USB-C equipped computer, use the Type C cable if you have it. If you are running “legacy” or non USB-C hardware (yes, this DID happen even with Skylake where anything that isn't junk nearly always has Type C), cry about spending $20 and get the Type A cable if you need one. It sucks as an unexpected cost, but would you rather not worry about it, OR pray your adapter isn’t cheap junk that ruins the data and forces you to restore because it messed up your encryption keys?

If your computer has the red port, the USB-C cable will work. If your computer has the black port, buy the correct one!"
Guest [Entry]

Well I tried to do It over and over again and I clicked the second option and didn’t touch it until it was done after getting the error 2 times
Guest [Entry]

I changed cables to fix mine. I know you changed several yourself but that’s what fixed it for me. Happened before too -should’ve remembered except this time the Apple guy suggested trying another computer which I didn’t think would work but the phone didn’t seem to mind which computer it was attached to: ‘Updated’ and all my files were intact. Amazing! I thought it might have synced with the 'other’ computer. Lucky it didn’t. ? <— What? An Apple forum that doesn’t accept Apple emojis?? Tut. (It was a laughing face with a bead of sweat.)