Home » Questions » Computers [ Ask a new question ]

What do you do when you print job won't cancel?

What do you do when you print job won't cancel?

I'm trying to cancel a print job in Vista to an HP 3845. I've rebooted, but it's still there, with Status "Deleting - Printing" thought nothing is happening.

Asked by: Guest | Views: 113
Total answers/comments: 4
Guest [Entry]

"If it is really serious you can restart the Windows Printing Service under the Services MMC. What I normally find with the HP the following steps fixes it.

Switch off the printer
Delete the job
Restart the Printing Service
Restart the printer

Sometimes however the restart requires a complete machine restart."
Guest [Entry]

Neither of these suggestions did it, but unplugging the printer, and then plugging it back in did the job.
Guest [Entry]

"What Donald said...deleting all files in the PRINTERS directory usually clears this up.

Failing that, try this fix from MS:

Guest [Entry]

"Save the following in a .CMD file and run that file (Run as Admin if using Windows Vista, 7 or later) every time you want to cancel a print job:

net stop spooler
del %systemroot%\system32\spool\printers*.shd
del %systemroot%\system32\spool\printers*.spl
net start spooler