Home » Questions » Computers [ Ask a new question ]

Windows Explorer has stopped working?

Windows Explorer has stopped working?

I have OS Windows 7 RTM. Sometimes when I click on some folders or some of partitions there's an error "Windows explorer has stopped working". Can I fix this? Does the same mistake exist on the Windows 7 full version? Thanks

Asked by: Guest | Views: 180
Total answers/comments: 1
Guest [Entry]

"This problem can be caused by one of the following issues:

You may be using a worn or damaged video driver
The file system on your PC may be damaged or mismatched with the other file
You may have a virus or malware infection on your PC
Some applications or services running on your PC can cause Windows Explorer to stop working

To solve this problem you need to determine what is causing Windows Explorer to stop working. Try the troubleshooting steps below to help determine the cause of the problem:

Update your current video driver
Run the system file checker (SRA) to examine the file
Scan your PC for virus or malware infection
Start your PC in safe mode to check the startup problem

Additional steps below are less common but still can cause Windows Explorer to stop working.

Test your system RAM memory
Test for image files that may contain corruption
Perform system recovery"