Sometimes the Flexible printed circuit board from the bottom Mice whith the Cardslots for SD-Card and Sim Card is broken or not well fixed in the upper or lower plug.
Yes, you can use a hot air gun to remove and replace the bottom microphone if it is surface mounted. It isn't too difficult if you have a modicum of soldering experience.
People Please Don't buy any asus product in india coz there is no proper service centre and every smartphones has some problems... Pls Don't buy asus smartphones... Please...Please ...Please