I get a printer error and it tells me to clear paper jam which I have

"Hello Henry, It may because of cleaning process, if it is not done properly, printer show paper jam error again and again. So please follow these mentioned steps below :

http://www.hptechsupportnumbers.com/blog... or dial 1-800-620-8060 (Toll-Free) number

I hope you not going to face it again.

Thanks,

John"

"if still having trouble try here. this is where you can download a service manual for the 810, 835, 837 models of this printer

https://www.manualslib.com/download/1252...

and look at the troubleshooting section of the manual. under paper jams."