PS4 turns off randomly, must remove plug to turn back on.

PS4 turns off randomly, must remove plug to turn back on. For a few months now my PS4 turns off randomly while I'm playing. Sometimes it turns off after 10mins and sometimes after a few hours. When it does turn off, I have to take the plug out and put it back in twice before I can turn it on again (sometimes I do this with the plug in order to turn it on in the first place).
Asked by: Guest \| Views: 269

Total answers/comments: 6

Comments display order:

bert [Entry]

"This is not a power supply problem. There are several things that may be causing your problem and none of them are good or easy to fix. Sony knows exactly what the cause is and they will do nothing to help you. The cause is either from faulty solder joints between the APU and motherboard (many times caused by oxidized solder pads on the APU) or one of the other components on the motherboard. Sometimes it's a RAM chip causing the problem sometimes it's something else.

I'm sorry to bring you the bad news."

bert [Entry]

Hey so this happened to my PS4 pretty frequently. Last night me and my gf got fed up so we put her PS4 in our bedroom (her PS4 has never done this , and it’s like 2nd gen???) then boom today it shut off while she was watching Netflix. This proves it’s not an Internal problem (which I previously thought) but either a problem with the tv I’m using or the cords. I will be switching out the power cord for my PS4 and seeing if this helps

bert [Entry]

you might have to get it fixed or buy a new cable

bert [Entry]

In electronics heat and solder joints cause a lot of issue and if everyone have the same problem it will be on a certain part of the motherboard .

bert [Entry]

This is a PSU problem. If there was an oxydezed joint or RAM chip it will cause software error and even boot into safe mode with error codes. Soecially if it was RAM error. Oxydezed joints will give you overheat on the CPU and will not turn back on immediatelly. In fact it will stop turning on after a few times you try. This is a VRM chip problem caused by the PSU simple. Just change your PSU and you are good.

bert [Entry]

My ps4 would also shut off randomly, I had another ps4 with a broken hdmi port. I swapped the motherboards and I still had the issue, I believe their’s something wrong with the motherboard.