Remote sensor doesn't work

Remote sensor doesn't work

My remote sensor isn't working properly. It's not the batteries. Both my cable remote and tv remote doesn't turn the tv on, off or control the volume . When I turn it on manually, my cable remote will change channels and control everything but the volume and on/off functions so it has to be the remote sensor on the tv. The cable box responds to the cable remote. I've unplugged the remote sensor and plugged in earplugs , cleaned it with alcohol and nothing.

Asked by: Guest | Views: 188

Total answers/comments: 5

Comments display order:

bert [Entry]

"Amar

@narrai

Rep: 133

1

1

1"

bert [Entry]

I had the same problem, symptom was the smart remote power button worked, but nothing else. Also, my smartphone TV remote app didn't work either, so I suspected the TV. First I did a hard reset on the remote (remove batteries, press any button for 20-30 seconds) and replaced the batteries, that didn't help. Unplugged the TV, waited a minute, pressed and held the power button for 30 seconds. Plugged it back in and everything is working now.

bert [Entry]

If you smart remote does note work (except for turn on and off the TV), then all you have to do is pair again the remote with the tv by pressing for about 5 seconds the exit and extra bottom at the same time. After about 2 years in this situation this solution did work just fine for me.

bert [Entry]

I held the remote about 12 inches from the TV sensor, pressed the two buttons either side of the coloured Smart Hub button for about 5 seconds - the sensor on the TV started flashing on and off very quickly - and that was that. Normal Service restored and working remote!

bert [Entry]

I've got that problem too not able to turn the channels over with the remote control I'm having someone from the shop coming round today if he can get it working with remote control then I shall keep it if not then a refund. They should supply a refund. It works fine by pressing on television and able to watch video. To watch video whilst tele channels on you need to go into source press the v buttons down on your tele click on source list and then scroll down to svideo. I need to be up to date there all now flat screen televisions these days.