Why does my ps4 keep on saying unrecognized disc?!

Why does my ps4 keep on saying unrecognized disc?!

Recently my ps4 has been acting up everytime i put any game in it makes a weird noise inside and after about 30 secs it sounds like i just put a disc inside when its already in and another 20 secs it stops and on my tv shows its a unrecognized disc. Help me!! Ive tried doing the software update hard resetting it and cleaned the dust off from the sides and also ive tried standing it up and put the disc in but nothing works!!

Asked by: Guest | Views: 258

Total answers/comments: 5

Comments display order:

bert [Entry]

Your PS4 most likely needs a new laser. The lasers go bad over time and they just won't read anything. From your description of the problem that's probably what's causing it.

bert [Entry]

Tap the drive area it'll work I know it's not a permanent fix but will get u by

bert [Entry]

If it reads when you tap on it, it’s probably not a broken laser, but a dirty/misaligned one.

bert [Entry]

My PS4 slim will take in the disk and make a weird clicking noise like the rollers are still grabbing for something, but the disk will never spin and the unrecognized disk notification pops up. I’ve tried opening it up and cleaning the dust out, cleaning the laser with a q-tip, tapping over the disk, and even putting the disk in vertically while tapping and nothing works.

bert [Entry]

Having the issue of no discs reading at all. Can just play digital downloaded games. Also have 1st gen 2nd series so have to settle til ps5 bc not spending 300 on another ps4. Sell physicals and buy digtal (buy same game twice) only other option i guess